Experienced: 5+ years in customer success roles, preferably managing Fortune 500 clients. Bachelor ... restaurant. Augment Solutions is committed to equal employment opportunity regardless of race ...
Experienced: 5+ years in customer success roles, preferably managing Fortune 500 clients. Bachelor ... restaurant. Augment Solutions is committed to equal employment opportunity regardless of race ...
Customer Success Manager
Austin, TX · On-site
... restaurants into better experiences for customers and better businesses for owners. We are the ... success representative * Proficiency with CRM and workflow tools such as SFDC, Pipedrive, Hubspot ...
Customer Success Manager
Austin, TX · On-site
... restaurants into better experiences for customers and better businesses for owners. We are the ... success representative * Proficiency with CRM and workflow tools such as SFDC, Pipedrive, Hubspot ...
Customer Success Manager
Austin, TX · On-site
... restaurants into better experiences for customers and better businesses for owners. We are the ... success representative * Proficiency with CRM and workflow tools such as SFDC, Pipedrive, Hubspot ...
Customer Success Manager
Austin, TX · On-site
... restaurants into better experiences for customers and better businesses for owners. We are the ... success representative * Proficiency with CRM and workflow tools such as SFDC, Pipedrive, Hubspot ...
Restaurant Manager
Yountville, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Yountville, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Quick apply
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
New Orleans, LA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
New Orleans, LA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Houston, TX · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Houston, TX · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Client Success Manager
Chicago, IL · Hybrid
$88K - $110K/yr
... restaurant technology, easy-to-use platforms, and an improved delivery experience. We are ... Demonstrated success in a B2B Account Management or Client Success role, with a strong track record ...
Quick apply
Client Success Manager
Chicago, IL · Hybrid
$88K - $110K/yr
... restaurant technology, easy-to-use platforms, and an improved delivery experience. We are ... Demonstrated success in a B2B Account Management or Client Success role, with a strong track record ...
Restaurant Manager
Atlanta, GA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Atlanta, GA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Santa Monica, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Santa Monica, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Napa, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Napa, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Pasadena, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Pasadena, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Quick apply
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Dallas, TX · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Dallas, TX · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
San Francisco, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
San Francisco, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Beverly Hills, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Beverly Hills, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Scottsdale, AZ · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Scottsdale, AZ · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Beverly Hills, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Manager
Beverly Hills, CA · On-site
$200K/yr
Collaborating with a management team to ensure the restaurant's success. What We Offer: * Starting salary: $100,000-$110,000 based on experience. * Performance-based pay, with many General Managers ...
Restaurant Success Manager information
See salary details
$26.5K - $31K
2% of jobs
$31K - $35.6K
4% of jobs
$35.6K - $40.1K
9% of jobs
$40.1K - $44.7K
7% of jobs
$45.9K is the 25th percentile. Wages below this are outliers.
$44.7K - $49.2K
10% of jobs
$49.2K - $53.8K
15% of jobs
The median wage is $54.7K / yr.
$53.8K - $58.3K
15% of jobs
$62.4K is the 75th percentile. Wages above this are outliers.
$58.3K - $62.9K
15% of jobs
$62.9K - $67.4K
12% of jobs
$67.4K - $72K
7% of jobs
$72K - $76.5K
4% of jobs
$26.5K
$55K
$76.5K
How much do restaurant success manager jobs pay per year?
What is the difference between Restaurant Success Manager vs Restaurant Operations Coordinator?
| Aspect | Restaurant Success Manager | Restaurant Operations Coordinator |
|---|---|---|
| Primary Focus | Ensuring restaurant success through client support, strategy, and relationship management | Coordinating daily operations, staff scheduling, and process implementation |
| Required Credentials | Experience in restaurant management, customer success, or hospitality; often a degree in business or hospitality | Experience in restaurant operations, hospitality, or management; relevant certifications may include food safety or management courses |
| Work Environment | Office-based with client visits; restaurant visits for assessments | On-site at restaurants, managing daily operational tasks |
| Industry Usage | Common in restaurant technology, franchise support, and hospitality services | Common in restaurant chains, hospitality companies, and food service providers |
The Restaurant Success Manager focuses on supporting restaurants through strategic guidance and client relationship management, while the Restaurant Operations Coordinator handles daily operational tasks and staff coordination. Both roles require hospitality experience but differ in scope and responsibilities.
What is a Restaurant Success Manager?
What job makes $10,000 a month without a degree?
What is the highest paid position in a restaurant?
How does a Restaurant Success Manager typically collaborate with restaurant staff and management to drive operational improvements?
What jobs pay 500,000 a year in the US?
What jobs pay 2000 a day?
What are the key skills and qualifications needed to thrive as a Restaurant Success Manager, and why are they important?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted yesterday
Job description
Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we've proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.
You Will:
Be the voice of the customer for our team. Work with other internal team members to understand which services and processes result in exceptional product adoption, high customer happiness, and enthusiastic customer advocates.
Establish metrics for defining the relationship with customers that inform strategy and lead to actionable insights (i.e. customer loyalty, return on investment (ROI)).
Help drive customer references and case studies.
Own customer onboarding, training, and adoption.
Advise clients on how to apply our tools to meet their business objectives.
Drive usage of Augment products from the ground up, identifying needs for account customization and further implementation where applicable.
Ensure that every customer contract is renewed.
Ideal Candidate:
Experienced: 5+ years in customer success roles, preferably managing Fortune 500 clients. Bachelor's degree with a technical or business focus preferred.
Domain Expert: you have experience in B2B, Saas, analytics, data, databases, or business intelligence. Experience with Contact Centers, Customer Service, Chat software, Enterprise software strongly preferred.
Passionate about the customer's success.
A Team Player: You work well with a team and are a great collaborator. You express your views while valuing the contributions of others. You support your colleagues and are a key player in team wins. You have a good sense of humor and can keep up with our gif game.
A Go-Getter: We're looking for a highly driven individual with a focus on execution and a strong sense of urgency. Willing to go the extra mile with a strong work ethic. Self-directed and resourceful. You go beyond relationship management and have a passion for customer success.Â
Entrepreneurial: You're excited about working in an evolving business and will bring your experience and ideas to the team as we grow. You have a belief in Augment's mission and have a passion for evangelizing it.
Perks:
Employee Wellness and Wellbeing is a top priority at Augment. Team members are provided a comprehensive health benefits package with medical, dental, and vision plans to meet their specific requirements.
HSA savings options and a 401k program help employees plan for the future. And an unlimited vacation policy keeps everyone fresh.Â
A nimble, energetic 15-person team with an open and collaborative culture. We like to have fun and gather for weekly lunches [on the company dime]. We also get together occasionally for video game nights, happy hours, movies, bowling, ping pong, and our favorite all-you-can-eat Brazilian restaurant.
Augment Solutions is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
About Augment CXM
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
San Francisco, CA, US
Year founded
2016