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Restaurant Success Manager Jobs (NOW HIRING)

Seated

Manager, Restaurant Success

Manhattan, NY · On-site

$125K/yr

Role Overview As the Manager of Restaurant Success at Seated, reporting to the Director of Restaurant Success, you will lead and develop a team of junior Restaurant Success reps responsible for ...

Seated

Manager, Restaurant Success

Manhattan, NY · On-site

$125K/yr

Role Overview As the Manager of Restaurant Success at Seated, reporting to the Director of Restaurant Success, you will lead and develop a team of junior Restaurant Success reps responsible for ...

Hirenow Staffing Inc

Customer Success Manager

$96K - $128K/yr

Customer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire ... Hospitality, restaurant, food & beverage, or supply chain industry background * Experience driving ...

Boostly

PA · On-site

About Boostly Boostly is the leading marketing platform for restaurants, empowering restaurant ... Drive restaurant success by managing 200+ restaurant accounts, ensuring each achieves their target ...

New

Otter

Enterprise Customer Success Manager

Los Angeles, CA · On-site

$80K - $95K/yr

Enterprise Customer Success Manager - Los Angeles, CA Los Angeles, CA In the past, to be a ... Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and ...

Plow Restaurant

Restaurant Manager

Cambridge, WI · On-site

Compensation will be performance-based and scaled according to experience, leadership, and restaurant success. What We're Looking For: * Restaurant management experience preferred. * Strong ...

DoorDash

Customer Success Manager

New York, NY · On-site +1

About the Team DoorDash Commerce Platform is DoorDash's first restaurant software-as-a-service ... About the Role The Customer Success Manager (CSM) is responsible for owning and driving the ongoing ...

SoLink

Customer Success Manager

... restaurant, retail, and service industries. You will help manage the customer relationship and be the advocate for our customers to help them realize business value from their investment and ...

SparkPlug

Customer Success Manager

$70K - $100K/yr

TL;DR: * Ground-floor customer success role at venture-backed startup (Lightbank, TenOneTen ... About Us SparkPlug is realigning the economics of the retail and restaurant industries to make ...

SparkPlug

Customer Success Manager

San Francisco, CA · Remote

$70K - $100K/yr

TL;DR: * Ground-floor customer success role at venture-backed startup (Lightbank, TenOneTen ... About Us SparkPlug is realigning the economics of the retail and restaurant industries to make ...

Sparkplug Inc

Customer Success Manager

$70K - $100K/yr

TL;DR: * Ground-floor customer success role at venture-backed startup (Lightbank, TenOneTen ... About Us SparkPlug is realigning the economics of the retail and restaurant industries to make ...

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All JobsRestaurant Success Manager Jobs

Restaurant Success Manager information

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$26.5K

$55K

$76.5K

How much do restaurant success manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for restaurant success manager in the United States is $54,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What is the difference between Restaurant Success Manager vs Restaurant Operations Coordinator?

AspectRestaurant Success ManagerRestaurant Operations Coordinator
Primary FocusEnsuring restaurant success through client support, strategy, and relationship managementCoordinating daily operations, staff scheduling, and process implementation
Required CredentialsExperience in restaurant management, customer success, or hospitality; often a degree in business or hospitalityExperience in restaurant operations, hospitality, or management; relevant certifications may include food safety or management courses
Work EnvironmentOffice-based with client visits; restaurant visits for assessmentsOn-site at restaurants, managing daily operational tasks
Industry UsageCommon in restaurant technology, franchise support, and hospitality servicesCommon in restaurant chains, hospitality companies, and food service providers

The Restaurant Success Manager focuses on supporting restaurants through strategic guidance and client relationship management, while the Restaurant Operations Coordinator handles daily operational tasks and staff coordination. Both roles require hospitality experience but differ in scope and responsibilities.

What is a Restaurant Success Manager?

A Restaurant Success Manager is a professional responsible for ensuring that restaurants achieve their business goals through effective management of operations, customer satisfaction, and implementation of best practices. They work closely with restaurant owners and staff to identify challenges, provide strategic guidance, and optimize processes that lead to increased profitability and growth. Their duties often include analyzing performance metrics, offering training, and serving as a liaison between restaurants and service providers or technology platforms. Ultimately, they help restaurants succeed in a competitive market by delivering tailored support and solutions.

What job makes $10,000 a month without a degree?

A Restaurant Success Manager typically earns less than $10,000 a month, but high-level roles in sales, real estate, or entrepreneurship can reach or exceed this income without requiring a degree. Success in such jobs often depends on skills, experience, and performance rather than formal education, and they may involve commission-based pay or business ownership.

What is the highest paid position in a restaurant?

The highest paid position in a restaurant is typically the general manager, who oversees operations, staff, and financial performance. In some cases, executive chefs or owners may earn more, especially in high-end establishments or those with ownership stakes. Compensation varies based on size, location, and profitability of the restaurant.

How does a Restaurant Success Manager typically collaborate with restaurant staff and management to drive operational improvements?

A Restaurant Success Manager works closely with both restaurant staff and management by providing ongoing support, training, and feedback to ensure smooth operations and high customer satisfaction. They often conduct regular site visits, analyze performance metrics, and facilitate communication between frontline employees and upper management. This collaborative approach helps identify areas for improvement and implement best practices, leading to more efficient workflows and better guest experiences. Building strong relationships and maintaining open lines of communication are key aspects of the role.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions like Chief Executive Officers, Chief Operating Officers, and certain specialized medical professionals can earn $500,000 or more annually. Senior roles in finance, law, and technology, especially with bonuses and stock options, also reach or exceed this level, often requiring extensive experience, advanced skills, and leadership responsibilities.

What jobs pay 2000 a day?

For a Restaurant Success Manager, earning $2,000 a day typically requires senior-level responsibilities, extensive experience, and often working in high-end or large-scale establishments. Such earnings may be achieved through bonuses, profit sharing, or commission-based incentives, especially in roles involving significant revenue management or consulting. Most jobs with this pay level demand specialized skills, certifications, and a strong track record of success in the industry.

What are the key skills and qualifications needed to thrive as a Restaurant Success Manager, and why are they important?

To thrive as a Restaurant Success Manager, you need expertise in hospitality operations, business management, and customer service, often supported by a degree in hospitality or business administration. Familiarity with POS systems, reservation platforms, and analytics tools is crucial, as well as certifications like ServSafe or food safety management. Outstanding leadership, problem-solving, and communication skills make a candidate stand out in this role. These competencies are essential for optimizing restaurant performance, ensuring customer satisfaction, and driving sustainable business growth.
What cities are hiring for Restaurant Success Manager jobs? Cities with the most Restaurant Success Manager job openings:
What states have the most Restaurant Success Manager jobs? States with the most job openings for Restaurant Success Manager jobs include:
Restaurant Success Manager jobs near you
Infographic showing various Restaurant Success Manager job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,962 per year, or $26.4 per hour.
Manager, Restaurant Success

Manager, Restaurant Success

Seated

Manhattan, NY • On-site

$125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

This role is on-site, 5 days a week working from our Flatiron office in NYC.
About Seated
Seated exists to help restaurants thrive in an industry defined by thin margins and underutilized capacity.
We unlock incremental demand by connecting restaurants to a network of millions of high-intent diners through demand-driven pricing and rewards. By intelligently filling empty tables, Seated enables operators to reach new guest profiles, motivate first-time visits, and increase visit frequency-while driving higher average check sizes and sustainable, profitable growth.
Seated is active in 19 U.S. markets and continues to expand nationally as we build technology that delivers measurable value for both restaurants and guests.
Role Overview
As the Manager of Restaurant Success at Seated, reporting to the Director of Restaurant Success, you will lead and develop a team of junior Restaurant Success reps responsible for retaining and growing revenue across a portfolio of restaurant partners. This is a hands-on, metrics driven leadership role focused on coaching performance, managing retention risk, and building structure across a growing team. You will run team meetings, own group and 1:1 coaching cadences, join important and top-performing client calls, and use metrics including talk time, meetings, upsells, retention, and net revenue retention to identify risk early and coach reps through it. You will also help establish the frameworks, feedback loops, and team values that drive performance and cohesion while partnering on new market launches and supporting mid-market store openings.
Responsibilities
  • Manage and develop a team of junior Restaurant Success reps through coaching, feedback, and regular 1:1s
  • Own team level retention and net revenue retention across a portfolio of restaurant partners
  • Monitor team performance metrics including retention, upsells, activity, and partner engagement to identify risk and coach behavior early
  • Join high priority and at risk partner calls to support reps, strengthen relationships, and model best practices
  • Build structure and operating rhythm across the team including coaching cadences, accountability, feedback frameworks, and enablement
  • Deliver direct and actionable feedback while supporting both performance improvement and career development
  • Partner closely with Sales, Operations, Marketing, Product, and Leadership to surface partner needs and improve the customer experience
  • Support restaurants in NYC, including occasional on site support for strategic accounts
  • Provide regular reporting and visibility into team performance, retention trends, and revenue risk
  • Consistently drive accountability and performance across a fast paced, metrics driven team

Requirements
  • 4+ years of experience in account management, customer success, hospitality, or other client facing environments
  • 2+ years managing a team of at least 5 direct reports, specifically junior or early career ICs
  • Experience working in a metrics driven environment with retention, revenue, or quota responsibility
  • Strong coaching and performance management skills with the ability to give clear and direct feedback
  • Comfortable identifying trends in team metrics and using data to drive accountability and development
  • Highly organized with the ability to build process and structure in fast moving environments
  • Experience partnering cross functionally with teams such as Sales, Operations, Product, or Marketing
  • Passion for developing people and helping early career employees grow into high performers
  • Experience account managing or selling into restaurants

Benefits
  • Salary: $125,000 OTE
  • Stock options
  • Generous 401(k) match
  • Comprehensive Healthcare, Dental, and Vision plans, including virtual care options
  • Pre-Tax Flexible FSA, Dependent Care FSA
  • Commuter Benefits
  • Up to 16 weeks of paid parental leave
  • Unlimited PTO
  • Gympass Membership with access to thousands of gyms and studios
  • Citi Bike Monthly Membership
  • $100 a month to spend at Seated restaurants

At Seated, we welcome passionate people from all backgrounds, helping us to make dining experiences more accessible & rewarding. If you have the curiosity & passion to drive our mission together, we would love to hear from you.

Apply