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Restaurant Service Manager Jobs in Needham, MA (NOW HIRING)

honeygrow

Service Manager - Hanover

Hanover, MA · On-site

Our restaurants can only prosper and provide opportunities for employment and growth when we ... Service Manager level. * Oversee cash management, nightly report packaging, and all other ...

Honeygrow LLC

Service Manager - Fenway

Boston, MA

Our restaurants can only prosper and provide opportunities for employment and growth when we ... Service Manager level. * Oversee cash management, nightly report packaging, and all other ...

honeygrow

Service Manager - Northshore

Peabody, MA · On-site

Our restaurants can only prosper and provide opportunities for employment and growth when we ... Service Manager level. * Oversee cash management, nightly report packaging, and all other ...

honeygrow

Service Manager - Fenway

Boston, MA · On-site

Our restaurants can only prosper and provide opportunities for employment and growth when we ... Service Manager level. * Oversee cash management, nightly report packaging, and all other ...

honeygrow

Service Manager - Allston

Allston, MA · On-site

Our restaurants can only prosper and provide opportunities for employment and growth when we ... Service Manager level. * Oversee cash management, nightly report packaging, and all other ...

Honeygrow LLC

Service Manager - Allston

Allston, MA · On-site

Our restaurants can only prosper and provide opportunities for employment and growth when we ... Service Manager level. * Oversee cash management, nightly report packaging, and all other ...

Maple

Maple & Ash Boston - Service Manager

Boston, MA · On-site

$80K/yr

Regularly collaborate on restaurant-specific standard operating procedures (SOPs) * Recruit ... beverage, and service * Polished, professional, and energetic approach to floor management

GC Fine Catering

Be Seen First

Restaurant Manager

Boston, MA · On-site

$88K - $92K/yr

The Service Manager sets the highest example for hospitality, gracious service, and welcoming guests into the restaurant by implementing menu programming, training staff on food & beverage, training ...

Texas Roadhouse

Service Manager

Everett, MA · On-site

$65K - $85K/yr

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers ...

Texas Roadhouse

Service Manager

Walpole, MA · On-site

$5.2K/mo

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers ...

Texas Roadhouse

Service Manager

North Smithfield, RI

$5.2K/mo

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers ...

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All JobsRestaurant Service JobsRestaurant Service Manager JobsRestaurant Service Manager Jobs in Needham, MA

Restaurant Service Manager information

See Needham, MA salary details

$34.3K

$61K

$91K

How much do restaurant service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for restaurant service manager in Needham, MA is $61,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $70,300.00 per year, depending on experience, location, and employer.

What does a restaurant service manager do?

A Restaurant Service Manager oversees the daily operations of a restaurant's front-of-house staff, ensuring excellent customer service and smooth workflow. They handle staff scheduling, train new employees, resolve customer complaints, and work to maintain high standards of food safety and cleanliness. Additionally, they collaborate with kitchen and management teams to improve service quality and efficiency, aiming to create a positive dining experience for guests.

What are the key skills and qualifications needed to thrive as a restaurant service manager?

To thrive as a Restaurant Service Manager, you need strong leadership, operational management, and customer service skills, typically supported by experience in hospitality and sometimes a relevant degree or certification. Familiarity with restaurant POS systems, inventory management software, and health and safety regulations is essential. Exceptional communication, conflict resolution, and team-motivation abilities help you stand out in this role. These skills ensure smooth daily operations, satisfied guests, and a productive work environment, which are crucial for restaurant success.

What are some common challenges faced by restaurant service managers, and how can they be addressed?

Restaurant Service Managers often encounter challenges such as managing high staff turnover, ensuring consistent customer service, and handling peak dining hours. Addressing these issues involves fostering a positive work environment, providing regular training and feedback, and implementing efficient scheduling practices. Building strong communication among the team and staying adaptable during busy periods are also key strategies for maintaining smooth operations and customer satisfaction.

What is the difference between Restaurant Service Manager vs Restaurant Supervisor?

AspectRestaurant Service ManagerRestaurant Supervisor
CredentialsExperience in hospitality, customer service skills, sometimes certifications in food safetySimilar experience, often entry-level supervisory training
Work EnvironmentOversees entire restaurant operations, manages staff, handles customer issuesSupervises daily service, assists staff, ensures smooth service flow
Employer & Industry UsageUsed in restaurants, hotels, catering servicesCommon in restaurants, cafes, hospitality venues
Search & Comparison IntentPeople comparing managerial roles in restaurant serviceIndividuals seeking supervisory roles in food service

The Restaurant Service Manager typically holds a broader managerial role, overseeing overall restaurant operations, staff management, and customer satisfaction. The Restaurant Supervisor focuses more on daily service supervision and assisting staff during shifts. Both roles require hospitality experience, but the manager position usually demands more experience and responsibilities.

How much do restaurant service managers make?

Restaurant service managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often receive additional compensation through tips, bonuses, or benefits, and strong leadership and customer service skills are essential for success in this role.

What job categories do people searching Restaurant Service Manager jobs in Needham, MA look for?

The top searched job categories for Restaurant Service Manager jobs in Needham, MA are:

What cities near Needham, MA are hiring for Restaurant Service Manager jobs?

Cities near Needham, MA with the most Restaurant Service Manager job openings:

Restaurant Service Manager jobs near you

Restaurant Service Manager - Full Service - Casual Concept

Brockton, MA

Gecko Hospitality
1 - 10 employees
Learn more about Gecko Hospitalityexternal

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description


Restaurant Service Manager


Pay: $65,000.00 to $75,000.00 annually


Location: Brockton, MA


Employment Type: Full-Time


We are a people-first organization that just happens to serve exceptional steaks. Outstanding food and exceptional service define who we are. We are dedicated to ensuring you love what you do today while preparing you for your future career growth. Are you ready to join our dedicated team?


We are seeking an insightful and professional Restaurant Service Manager to oversee all Front of House operations, lead our team members, and ensure an unparalleled guest experience. If you possess a genuine passion for hospitality and relationship-building, we invite you to apply today.


Key Responsibilities


As a Service Manager, your primary duties will include:


  • Driving sales, refining steps of service, and maximizing overall guest satisfaction.
  • Enforcing compliance with employment policies while overseeing restaurant cleanliness and guest safety at all times.
  • Providing and directing comprehensive Front of House training programs.
  • Managing employee performance through structured evaluations, ongoing coaching, and corrective action when necessary.
  • Overseeing beverage inventory, controlling liquor costs, and strictly enforcing responsible alcohol service guidelines.
  • Developing key employees and assistant managers by providing consistent daily feedback during one-on-one sessions.
  • Reviewing applications, conducting interviews, and making strategic hiring decisions for the Front of House team.
  • Directing daily workflow, setting weekly schedules, and assigning operational tasks before, during, and after business hours.
  • Cultivating a positive and safe environment by implementing core values, team contests, and staff incentives.
  • Executing and managing safe food handling procedures.


Culture and Benefits


We offer a dynamic culture featuring flexible work schedules, dining discounts, formal training, and clear pathways for career advancement. After 30 days of employment, eligible Restaurant Service Managers receive a comprehensive total rewards package, which includes:


  • Best-in-class medical, dental, and vision insurance
  • Paid vacation, parental, donor, and bereavement leave, plus 100% paid maternity leave
  • Adoption assistance and comprehensive employee assistance programs
  • Short-term and long-term disability coverage
  • Life, accident, and critical illness insurance
  • Identity theft protection and business travel insurance
  • 401(k) retirement plan and flexible spending accounts
  • Tuition reimbursement
  • Monthly profit-sharing and quarterly restricted stock unit programs
  • Opportunities for community support initiatives and an annual holiday bonus


Equal Opportunity Employer

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status.


We welcome all qualified applicants to apply and build a future with us.