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Restaurant Server Pm Jobs in Springfield, MA (NOW HIRING)

Restaurant Server Pm information

See Springfield, MA salary details

$5

$13

$23

How much do restaurant server pm jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for restaurant server pm in Springfield, MA is $13.50, according to ZipRecruiter salary data. Most workers in this role earn between $9.57 and $15.34 per hour, depending on experience, location, and employer.

What is the difference between Restaurant Server Pm vs Restaurant Server Am?

AspectRestaurant Server PmRestaurant Server Am
Shift TimingEvening/Night shiftsMorning/Afternoon shifts
Work EnvironmentEvening crowd, dinner serviceBreakfast and lunch service
Required SkillsCustomer service, multitasking, experience in dinner serviceCustomer service, multitasking, experience in breakfast/lunch service
Common UsagePopular in restaurants with dinner-heavy hoursCommon in cafes and restaurants with breakfast/lunch hours

The main difference between a Restaurant Server Pm and a Restaurant Server Am lies in their shift timings and work environment. Pm servers work during dinner hours, handling evening crowds, while Am servers focus on breakfast and lunch service. Both roles require similar skills in customer service and multitasking, but they cater to different parts of the day and restaurant operations.

What are some common challenges faced by Restaurant Servers during evening shifts and how can they be managed?

Restaurant Servers working PM shifts often experience high customer volumes, especially during dinner rush hours, which can make multitasking and time management challenging. Handling special requests, large parties, and coordinating with kitchen staff to ensure timely food delivery are common aspects of the role. To manage these challenges, it's helpful to stay organized, communicate proactively with both guests and coworkers, and remain calm under pressure. Building strong teamwork with fellow servers and kitchen staff is also essential for smooth operations during busy periods.

What are the key skills and qualifications needed to thrive as a Restaurant Server PM, and why are they important?

To thrive as a Restaurant Server PM, you need strong customer service abilities, knowledge of food and beverage menus, and basic math skills, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and health and safety regulations is essential. Exceptional communication, multitasking, and teamwork skills help servers stand out during busy evening shifts. These skills ensure efficient service, customer satisfaction, and smooth restaurant operations during peak dining hours.

What are Restaurant Server PMs?

Restaurant Server PMs are food service professionals who work evening shifts in restaurants, taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. Their responsibilities often include setting tables, providing menu recommendations, and handling payments. Working as a PM server typically involves interacting with customers during the dinner rush, which is usually a restaurant’s busiest period. Excellent communication and multitasking skills are essential for this role. PM servers also need to work well with kitchen staff and other team members to deliver efficient service.
What are popular job titles related to Restaurant Server Pm jobs in Springfield, MA? For Restaurant Server Pm jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Restaurant Server Pm jobs in Springfield, MA look for? The top searched job categories for Restaurant Server Pm jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Restaurant Server Pm jobs? Cities near Springfield, MA with the most Restaurant Server Pm job openings:
Infographic showing various Restaurant Server Pm job openings in Springfield, MA as of July 2026, with employment types broken down into 1% Locum Tenens, 70% Full Time, 20% Part Time, 2% Temporary, 6% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $28,078 per year, or $13.5 per hour.

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Posted 13 days ago


Job description

Basic Function: Responsible for ensuring a dining experience that meets or exceeds guest satisfaction by providing timely and courteous food and beverage service.

Essential Duties:

  • Greets guests arriving at station in a pleasant manner.  Ensures that all newly seated guests receive immediate attention and that their orders are taken promptly.
  • Maintains control and order of issued guest checks; verifies all checks for information prices, taxes, and tips.
  • Garnishes all plates and drinks prior to serving and inspects the quality of the food before leaving the kitchen.
  • Serves all alcoholic beverages knowledgeably and in strict compliance with all applicable alcoholic beverage laws.
  • Continually monitors guests to ensure that their needs are met.
  • Notifies supervisor of any complaints or unsatisfactory foods so that they can be rectified immediately.
  • Maintains clean and stocked work stations throughout assigned shift.
  • Completes all assigned side work prior to beginning and ending shift.  Reviews cleaning chart and performs the required cleaning of the day.
  • Clears off tables during guest meals and resets tables according to restaurant standards in preparation for new guests.
  • Wears appropriate uniform and maintains personal cleanliness.

Other Duties:

  • Conforms to the promotional theme of the restaurant which may include attire, demeanor and/or other required activities (i.e., dancing and speaking 50’s lingo, etc.).
  • Performs tableside food preparation and service as required.  Activities may include carving meats, boning fish, preparing flaming dishes and desserts and presenting, opening, and pouring wine.
  • Performs other duties as assigned by management.

Essential Requirements:

  • One week minimum of on-the-job training.
  • Must be able to stand and exert fast-paced mobility for periods of up to four (4) hours in length.  Must have a good sense of balance, be able to bend, reach and kneel, and have the ability to lift and carry trays and bus pans frequently weighing up to 25 pounds.  In some locations, must be able to dance.
  • Subject to exposure of wet floors and temperature extremes.
  • Must be able to speak, read, write, and understand basic English in order to communicate effectively with all guests and other hotel associates.
  • Must possess a friendly, helpful personality enabling one to handle guest relations pleasantly and effectively.
  • Must complete all ordering and cashier (on properties where servers are self banked) procedures and is responsible for all transactions.

Other Requirements:

  • Prior work experience as a server in a similar-type restaurant is preferred of 1 year minimum as a busperson.

Training Needs:

  • T.I.P.S. certification
  • Training in providing quality guest service.
  • Training in proper food service techniques.
  • Must complete all brand required training in the prescribed time frame.

Career Opportunities:

  • Cashier/Host/Hostess
  • Restaurant Manager
  • Assistant Food and Beverage Director