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Restaurant Server Manager Jobs in Connecticut (NOW HIRING)

Your Growth Path Restaurant Supervisor/Banquet Server/Captain - Restaurant Manager - Banquet Manager Your Focus * Take food and beverage orders and place orders in the point of service system.

Your Growth Path Restaurant Supervisor/Banquet Server/Captain - Restaurant Manager - Banquet Manager Your Focus * Take food and beverage orders and place orders in the point of service system.

Your Growth Path Restaurant Supervisor/Banquet Server/Captain - Restaurant Manager - Banquet Manager Your Focus * Take food and beverage orders and place orders in the point of service system.

Server

Darien, CT · On-site

$16.50/hr

Restaurant Servers must have an in-depth knowledge of the food and drink menu of their ... Exceptional time management skills * Understanding of basic food safety procedures * Team Player ...

FOH Server

Glastonbury, CT · On-site

$16.50/hr

Restaurant Servers must have an in-depth knowledge of the food and drink menu of their ... Exceptional time management skills * Understanding of basic food safety procedures * Team Player ...

FOH Server

Glastonbury, CT · On-site

$16.50/hr

Restaurant Servers must have an in-depth knowledge of the food and drink menu of their ... Exceptional time management skills * Understanding of basic food safety procedures * Team Player ...

Server

New Haven, CT · On-site

$25 - $50/hr

We are a new premier fondue restaurant located in New Haven, CT. Our mission is to provide the ... Handle guests' complaints by listening to their concerns, always informing a manager, and resolving ...

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Restaurant Server Manager information

What is a restaurant server manager?

A Restaurant Server Manager oversees the team of servers in a restaurant, ensuring they provide excellent customer service and maintain high standards of hospitality. They are responsible for training and supervising staff, creating work schedules, resolving customer complaints, and coordinating with the kitchen and management. Additionally, they help enforce health and safety regulations and contribute to the smooth operation of the dining area. Their role is essential in maintaining a positive dining experience for guests and supporting overall restaurant success.

What are some common challenges faced by restaurant server managers and how can they be addressed?

Restaurant Server Managers often face challenges such as balancing staff schedules during peak hours, handling customer complaints, and ensuring consistent service quality. Addressing these challenges typically involves strong communication skills, effective training, and the ability to stay calm under pressure. Successful managers also foster teamwork and maintain open lines of communication with both servers and kitchen staff to quickly resolve issues and keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a restaurant server manager?

To thrive as a Restaurant Server Manager, you need experience in food service, staff supervision, and customer service, often supported by a degree in hospitality management or equivalent experience. Familiarity with point-of-sale (POS) systems, scheduling software, and food safety certifications is typically required. Strong leadership, conflict resolution, and communication skills set outstanding managers apart. These abilities are essential for ensuring efficient operations, high staff morale, and exceptional guest experiences in a fast-paced environment.

What is the difference between Restaurant Server Manager vs Restaurant Supervisor?

AspectRestaurant Server ManagerRestaurant Supervisor
CredentialsExperience in restaurant operations, leadership skillsSimilar experience, often with customer service background
Work EnvironmentOversees servers, manages staff, ensures service qualitySupervises staff, handles daily operations, supports team
Employer UsageCommonly used in restaurants to denote managerial oversight of serversUsed interchangeably in some establishments, but often more focused on staff supervision

The Restaurant Server Manager primarily focuses on overseeing the server team, ensuring excellent customer service, and managing staff schedules. The Restaurant Supervisor also supervises staff but may have a broader role in daily restaurant operations. Both roles require experience in hospitality and strong leadership skills, but the Server Manager typically has more responsibility for staff performance and service quality.

What are the most commonly searched types of Restaurant Server jobs in Connecticut?

The most popular types of Restaurant Server jobs in Connecticut are:

What cities in Connecticut are hiring for Restaurant Server Manager jobs?

Cities in Connecticut with the most Restaurant Server Manager job openings:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Opportunity:  Restaurant Server

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards. 


Your Growth Path

Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager


Your Focus

  • Take food and beverage orders and place orders in the point of service system.
  • Ensure overall guest satisfaction.
  • Set and clear tables in dining areas.
  • Stock service stations with items such as ice, napkins, or straws.
  • Pick up orders from food preparation areas and ensure food is prepared accordingly. 
  • Prepare guest check and if appropriate complete payment transaction.
  • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.  
  • Follow sustainability guidelines and practices related to HHM’s EarthView program. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma or equivalent preferred.
  • Previous food and beverage experience required or equivalent training.
  • Knowledge of POS systems.
  • TIPS certification preferred.

HHM Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

 Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

 What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.


Hersha Hospitality Management logo

About Hersha Hospitality Management

Sourced by ZipRecruiter

Hersha Hospitality Management (HHM) is a well-established firm located in Harrisburg, PA, US, which operates in the hospitality industry. The company, hosted at hhmhospitality.com, is a dynamic and growing organization largely involved in a variety of hospitality-related services. Of these, their most prominent operations revolve around managing and investing in high quality hotels in urban gateway markets and regional destinations. Carving out a history of success since its inception, HHM is committed to excellence and creating value in all they do.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1984

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