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Restaurant Pos Support Jobs (NOW HIRING)

FoodTec Solutions

Restaurant POS Service Analyst

Dallas, TX · Remote

$22 - $30.25/hr

Restaurant POS Service Analyst FoodTec Solutions Department Professional Services Classification ... Support customer communication through phone, email, and remote sessions * Guide restaurant clients ...

FoodTec Solutions

Restaurant POS Service Analyst

Dallas, TX · Remote

$22 - $30.25/hr

Restaurant POS Service Analyst FoodTec Solutions Department Professional Services Classification ... Support customer communication through phone, email, and remote sessions * Guide restaurant clients ...

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

... Restaurant (QSR) environment as part of a team. The position is an onsite role in our Canton, MA support center. This is not a people-manager role and not day-to-day POS support . The focus is ...

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

... Restaurant (QSR) environment as part of a team. The position is an onsite role in our Canton, MA support center. This is not a people-manager role and not day-to-day POS support . The focus is ...

Panera

Restaurant Systems Manager

Sacramento, CA

... restaurant franchise and one of top 20 largest foodservice companies in the United States. Today ... Position Description The Operations/POS Support Team is accountable for the continuity of the ...

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How much do restaurant pos support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for restaurant pos support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What cities are hiring for Restaurant Pos Support jobs?

Cities with the most Restaurant Pos Support job openings:

What states have the most Restaurant Pos Support jobs?

States with the most job openings for Restaurant Pos Support jobs include:

What are popular job titles related to Restaurant Pos Support jobs?

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Infographic showing various Restaurant Pos Support job openings in the United States as of September 2026, with employment types broken down into 49% Full Time, 38% Part Time, and 13% Summer. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

POS Support Engineer

Marietta, GA

Expert Technical Solutions
IT Services • 11 - 50 employees
Learn more about Expert Technical Solutionsexternal

Full-time

Medical

Re-posted 14 days ago

Job description

POS Support Engineer
 
Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA.
 
This is a Permanent opportunity offering competitive salary, excellent benefits, and growth opportunities!
 
The POS Support Engineer serves as the escalation point for the most complex technical issues affecting
restaurant POS and payment systems. This role requires advanced troubleshooting across POS software,
Windows operating systems, networking, payment processing, and peripheral devices. POS Support Engineers take ownership of aged or unresolved incidents, perform deep diagnostic analysis to determine root cause, and guide technicians toward effective resolution.
 
Duties and Responsibilities:
 
  • Serve as escalation point for complex support issues unresolved by RST and AST technicians.
  • Analyze multi-layer technical issues involving POS software, payment processing, Windows systems, networking, and peripherals.
  • Take ownership of aged tickets and drive resolution.
  • Perform root cause analysis to identify underlying issues rather than treating symptoms.
  • Design and execute diagnostic strategies to isolate failures across terminals, servers, and network infrastructure.
  • Diagnose issues affecting POS terminals, servers, printers, and payment devices.
  • Troubleshoot payment gateway connectivity and transactions failures.
  • Investigate logs, services, and application behavior to identify faults.
  • Coordinate with vendors or payment processors when deeper integration issues arise.
  • Troubleshoot Windows OS issues impacting POS system stability.
  • Diagnose network issues involving DNS, DHCP, routing and firewalls.
  • Utilize diagnostic tools such as log analysis, connectivity testing, and monitoring utilities.
  • Ensure all system updates and patches are properly deployed and tested.
 
Required Skills:
 
  • Advanced troubleshooting of POS systems and payment environments
  • Experience supporting restaurant POS environments
  • Strong Windows operating system knowledge
  • Understanding of networking fundamentals (DNS, DHCP, routing, firewalls, VLANs)
  • Experience diagnosing intermittent connectivity and transaction failures
  • Strong analytical and root-cause problem solving
  • Excellent communication and documentation skills
  • Experience in providing excellent customer service