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Restaurant Hostess Jobs in Springfield, MA (NOW HIRING)

IHOP

Host/Hostess

Enfield, CT · On-site

$16.35/hr

... Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and ... Process To-Go and Delivery Orders Manage Wait List when the restaurant is busy Providing menu ...

The Capital Grille

Host

Hartford, CT

A Host manages the restaurant waiting list during high volume to accurately set guest expectations and always sincerely thank guests as they leave and invite them to return. Finally, a Host ensures ...

Capital Grille

Host

Hartford, CT · On-site

A Host manages the restaurant waiting list during high volume to accurately set guest expectations and always sincerely thank guests as they leave and invite them to return. Finally, a Host ensures ...

The Capital Grille

Host

Hartford, CT

A Host manages the restaurant waiting list during high volume to accurately set guest expectations and always sincerely thank guests as they leave and invite them to return. Finally, a Host ensures ...

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Restaurant Hostess information

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How much do restaurant hostess jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for restaurant hostess in Springfield, MA is $15.13, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a restaurant hostess in a restaurant?

A restaurant hostess is responsible for greeting and seating guests, managing reservations, and ensuring a positive first impression. They often handle phone inquiries, coordinate waitlists, and assist with customer service to ensure smooth restaurant operations.

What is the difference between Restaurant Hostess vs Restaurant Greeter?

AspectRestaurant HostessRestaurant Greeter
Primary RoleSeating guests, managing reservations, and coordinating the dining flowWelcoming guests, providing initial customer service, and creating a friendly atmosphere
Required SkillsCustomer service, organization, communicationCustomer service, friendliness, communication
Work EnvironmentFine dining, casual restaurants, hotelsCasual and fast-food restaurants, cafes
Common UsageMore formal establishments with reservation systemsCasual settings focusing on first impressions

While both roles involve greeting guests, a Restaurant Hostess typically manages reservations and seating arrangements in more formal settings, whereas a Restaurant Greeter focuses on welcoming guests and creating a friendly atmosphere, often in casual environments.

What are the main responsibilities of a restaurant hostess?

A restaurant hostess is responsible for greeting guests as they arrive, managing reservations, and seating customers efficiently to ensure smooth restaurant operations. They also answer phone calls, provide menus, and sometimes assist with basic customer inquiries. Hosts or hostesses play a key role in creating a welcoming atmosphere and maintaining an organized dining area. Their ability to handle busy periods and coordinate with servers is essential for a positive dining experience.

What are the key skills and qualifications needed to thrive as a restaurant hostess?

To thrive as a Restaurant Hostess, you need strong customer service, organizational skills, and a professional appearance, typically supported by a high school diploma or equivalent. Familiarity with reservation management systems, point-of-sale (POS) software, and phone etiquette is often required. Outstanding communication, friendliness, and the ability to remain calm under pressure help create a welcoming environment and smooth guest experience. These skills are crucial for ensuring efficient front-of-house operations and positive first impressions that encourage repeat business.

What are some common challenges faced by a restaurant hostess, and how can they be managed effectively?

A Restaurant Hostess often faces challenges such as managing busy waitlists, handling unexpected customer requests, and balancing seating arrangements to optimize service flow. Effective communication with both guests and the service team is essential to anticipate and resolve issues quickly. Staying calm under pressure, using organizational tools, and being adaptable can help a Hostess maintain a welcoming atmosphere even during peak hours.

What does a restaurant hostess do at a restaurant?

A restaurant hostess is responsible for greeting and welcoming guests, managing the waitlist, and seating customers efficiently. They often handle reservations, answer phone calls, and ensure a positive first impression for diners.

What are the requirements to be a restaurant hostess?

Restaurant hostesses typically need good communication and customer service skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. A high school diploma or equivalent is usually required, and previous experience in hospitality can be beneficial. Some establishments may also require basic computer skills for reservation systems.
What are popular job titles related to Restaurant Hostess jobs in Springfield, MA? For Restaurant Hostess jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Restaurant Hostess jobs in Springfield, MA look for? The top searched job categories for Restaurant Hostess jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Restaurant Hostess jobs? Cities near Springfield, MA with the most Restaurant Hostess job openings:
Restaurant Hostess jobs near you
Infographic showing various Restaurant Hostess job openings in Springfield, MA as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $31,476 per year, or $15.1 per hour.

Host / Hostess

Ninety Nine Restaurant & Pub Team Members

East Longmeadow, MA • On-site

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

We hire team members who are at least 17 years old for Host / Hostess roles only. JOIN OUR TEAM AND MAKE GREAT $ IN A TEAM ORIENTED WORK ENVIRONMENT

Be a part of your Local Hometown Favorite.  You bring your great attitude and readiness to learn, and we’ll take care of the rest! 

At The Ninety Nine Restaurant & Pub, we're proud to offer flexible schedules, full training with opportunities to grow your career, comprehensive benefits, and a safe enjoyable work environment We treat people right, and that's why our team makes new guests feel welcome, and regulars feel right at home.


Full Time & Part Time Opportunities Available For:
Host / Hostess
At Ninety Nine Restaurant & Pub we're always looking for great team members to join in the fun and “Love Where You Work”
In return, we offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits:
  • Training & Advancement - An in-depth & comprehensive training program to ensure our Team Members can develop & grow with us.
  • Stability - We have some of the lowest manager & hourly turnover in the industry. That means the team you'll be a part of doesn't change nearly as often as other restaurants.
  • Better quality of life - no late night bar hours & flexible schedules!
  • Weekly Pay and Paid Vacation– vacation eligibility after six months
  • Pay & Benefits - Extremely Competitive Salary and Benefits Package including quarterly bonus potential, Medical, Dental, Life, Company-Matched 401k, Short Term and Long Term Disability.
  • Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company’s 401(k) plan upon reaching 21 years of age.
  • Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift
  • Strong Culture - welcoming and safe environment where you will Love Where You Work!
  • Community - The 99 gives back to the communities we serve in order to promote a greater understanding and respect for diversity
  • Respect - We value Team Members from of all backgrounds and always strive to communicate respectfully & cooperatively.

WE ARE COMMITTED TO OUR GUESTS, TEAM MEMBERS & COMMUNITY

 Submit your application today, we can't wait to meet you.

Ninety Nine Restaurants is an Equal Opportunity & E-Verify Employer committed to diversity, equity, and inclusion.

Join the Ninety Nine (The 99 Restaurants) team today. This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.

Apply