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Restaurant Associate Jobs in Rochester, MN (NOW HIRING)

Restaurant Team Member

Rochester, MN · On-site

$11.75 - $15.50/hr

Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly ...

Restaurant Team Member

Rochester, MN · On-site

$11.75 - $15.50/hr

Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly ...

Restaurant Team Member

Rochester, MN · On-site

$11.75 - $15.50/hr

Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly ...

Customer Service Associate I

Stewartville, MN · On-site

$14.50 - $20.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate II

Stewartville, MN · On-site

$14.50 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate II

Stewartville, MN · On-site

$14.50 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Area Coach

Rochester, MN

$63K - $78K/yr

Associates or Bachelor's degree in Restaurant/Hospitality Management or Business Management a plus but not required. * Reliable transportation and maintain a valid driver's license and insurance, we ...

Customer Service Associate I

Kasson, MN · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Rochester, MN · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Rochester, MN · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Stewartville, MN · On-site

$14.50 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Lake City, MN · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Zumbrota, MN · On-site

$15.25 - $21/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Zumbrota, MN

$15.25 - $21/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Restaurant Associate information

See Rochester, MN salary details

$8

$15

$28

How much do restaurant associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for restaurant associate in Rochester, MN is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $15.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a restaurant associate, and why are they important?

To thrive as a Restaurant Associate, you need strong customer service skills, basic food safety knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food handling certifications, and kitchen equipment is typically required. Exceptional communication, teamwork, and the ability to stay calm under pressure help you stand out in this role. These skills ensure efficient service, customer satisfaction, and a smooth-running restaurant environment.

What is the difference between Restaurant Associate vs Food Service Worker?

AspectRestaurant AssociateFood Service Worker
Required CredentialsHigh school diploma or equivalent; food safety certification often preferredHigh school diploma or equivalent; food safety certification often required
Work EnvironmentRestaurants, cafes, fast food outletsRestaurants, cafeterias, catering services
Employer & Industry UsageCommonly used in hospitality and food service industryWidely used in food service establishments and institutional settings
Job ResponsibilitiesAssisting customers, taking orders, maintaining cleanlinessPreparing food, serving customers, cleaning

Both roles involve customer service and food handling, but a Restaurant Associate typically focuses more on customer interaction and order management, while a Food Service Worker may have broader food preparation duties. The roles often overlap, but the title 'Restaurant Associate' is more common in retail and fast food chains, emphasizing customer service.

What is a restaurant associate?

Restaurant Associates are employees who support daily operations in a restaurant, including tasks like taking orders, serving food, preparing simple dishes, and ensuring customer satisfaction. They may also help with cleaning, stocking supplies, and assisting kitchen staff as needed. The role requires good communication skills, multitasking, and a friendly attitude to provide a positive dining experience for guests. Restaurant Associates are essential for maintaining a smooth and efficient service environment.

What are some typical challenges a restaurant associate might face during busy shifts, and how can they manage these effectively?

During peak hours, Restaurant Associates often encounter challenges such as handling multiple customer requests simultaneously, maintaining accuracy in orders, and ensuring quick service under pressure. Effective time management, clear communication with both kitchen staff and fellow associates, and staying organized are key strategies to manage these situations. Many restaurants provide training on multitasking and customer service to help associates excel during high-demand periods, and teamwork plays a crucial role in keeping operations smooth.
What are the most commonly searched types of Restaurant jobs in Rochester, MN? The most popular types of Restaurant jobs in Rochester, MN are:
What job categories do people searching Restaurant Associate jobs in Rochester, MN look for? The top searched job categories for Restaurant Associate jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Restaurant Associate jobs? Cities near Rochester, MN with the most Restaurant Associate job openings:
Infographic showing various Restaurant Associate job openings in Rochester, MN as of June 2026, with employment types broken down into 1% As Needed, 48% Full Time, and 51% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,550 per year, or $15.6 per hour.

Restaurant Team Member

Potbelly

Rochester, MN • On-site

$11.75 - $15.50/hr

Part-time

Re-posted 21 days ago


Potbelly Sandwich Shop rating

5.9

Company rating: 5.9 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

23rd of 106 rated fast food restaurants


Job description

Job Title: Associate
Department/Function: Operations
Location: Field, Assigned to Specific Shop
Reports to (Title): General or Assistant Manager
Details: Part-Time, Nonexempt
GENERAL DESCRIPTION
A Potbelly Associate's job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.
FOCUS
Essential
  • Demonstrates and reinforces Potbelly's Behaviors and Values- Integrity, Food Loving, Teamwork,
  • Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring
  • Teams, Creating Potbelly "Fans"- through all interactions.
  • Ability to discuss Potbelly history with others.
  • Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards.
  • Comply with health and safety standards for food, cleanliness and safety of shop.
  • Maintain personal hygiene standards, including wearing clean Potbelly uniform.
  • Comply with established food safety requirements and practices.
  • Comply with shop security and safety standards.
  • Be speedy and accurate in fulfilling orders.
  • Handle raw and finished waste according to established procedures.
  • Make customers really happy.
  • Engage in friendly conversation with customers in line.
  • Act with a sense of urgency toward all customers in the shop.

Other Key Functions
  • Restock food line, chips and cooler.
  • Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader
  • Deliver catering orders as detailed in the Catering Driver and Delivery Agreement.
  • Prepare meats and cheeses for different sandwiches.
  • If 18 or older, uses the automatic slicer to prep food items.
  • Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
  • Operate cash register: handle, balance and follow all cash handling procedures.
  • Effectively handle customer complaints/issues.
  • Takes delivery/catering/pickup orders over the phone.
  • Others duties as assigned.

PHYSICAL FUNCTIONS
  • Ability to stand/walk a minimum of 3 hours or as needed.
  • Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed.
  • Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
  • Must be able to tolerate higher levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.

EXPERIENCE, EDUCATION AND BEHAVIORS
  • Must represent Potbelly Advantage and Our Values.
  • Must be at least 16 years of age
  • For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment.
  • Must be friendly and customer service-oriented.
  • Strong verbal communication skills.
  • Must possess neat and clean hygiene.
  • Ability to handle a knife confidently.
  • Must be able to work in a fast-paced environment and have a sense of urgency.
  • Ability to work as a team-player.
  • Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
  • Must demonstrate leadership behaviors and values that align with Potbelly.

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