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Resorts In Jobs in Bay County, MI (NOW HIRING)

PetSuites

Customer Service Representative

Novi, MI · On-site

$15 - $20.50/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

BreedAbove

Overnight - Kennel Tech

Ann Arbor, MI · On-site

$16/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

BreedAbove

Kennel Tech

Ann Arbor, MI · On-site

$15/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

BreedAbove

Kennel Tech

Ann Arbor, MI · On-site

$12 - $15.75/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

BreedAbove

Dog Daycare Attendant- Part Time

Ann Arbor, MI · On-site

$15/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

BreedAbove

Overnight - Kennel Tech

Ann Arbor, MI · On-site

$12 - $15.75/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Customer Service Supervisor

Sterling Heights, MI · On-site

$14 - $16/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Customer Service Supervisor

Novi, MI · On-site

$14 - $16/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Professional Pet Bather

Novi, MI · On-site

$13/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Boarding & Dog Daycare Supervisor

Novi, MI · On-site

$15 - $18/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Customer Service Supervisor

Novi, MI · On-site

$14 - $16/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

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Showing results 21-40

All JobsResorts In JobsResorts In Jobs in Bay County, MI

Resorts In information

See Bay County, MI salary details

$5

$11

$19

How much do resorts in jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for resorts in in Bay County, MI is $11.90, according to ZipRecruiter salary data. Most workers in this role earn between $8.56 and $13.89 per hour, depending on experience, location, and employer.

What are resorts?

Resorts are commercial establishments that provide lodging, entertainment, and various recreational activities, typically in a scenic or vacation-friendly location. They often offer amenities like pools, restaurants, spas, sports facilities, and organized activities for guests. Resorts can be found in destinations such as beaches, mountains, or countryside locations and are designed to offer relaxation and enjoyment for individuals, couples, families, or groups. Many resorts operate on an all-inclusive basis, where meals, drinks, and activities are included in the price. Staying at a resort can provide a convenient, immersive vacation experience with everything you need in one place.

What are the key skills and qualifications needed to thrive as a resort manager, and why are they important?

To thrive as a Resort Manager, you need strong leadership, hospitality management expertise, and experience in guest services, typically supported by a degree in hospitality or related field. Familiarity with property management systems, booking software, and budgeting tools is essential. Excellent communication, problem-solving, and interpersonal skills help build positive relationships with guests and staff. These skills ensure smooth resort operations, guest satisfaction, and overall business success.

What are some common challenges faced by professionals working in resort operations, and how can they be addressed?

Professionals working in resort operations often face challenges such as managing high guest expectations, coordinating across diverse departments (like housekeeping, food service, and recreation), and maintaining service quality during peak seasons. Effective communication, strong organizational skills, and adaptability are crucial for overcoming these challenges. Many resorts provide ongoing training and foster a collaborative work environment to help staff deliver seamless guest experiences and resolve issues promptly.

What is the difference between Resorts In vs Resorts Concierge?

AspectResorts InResorts Concierge
CredentialsHigh school diploma or equivalent; hospitality certificationsSame as Resorts In, often with additional customer service certifications
Work EnvironmentResort front desk, guest services, check-in/out areasPersonalized guest assistance, concierge desk, phone and in-person interactions
Employer & IndustryResort hotels, vacation resortsResort hotels, luxury resorts, hospitality industry
Search & Comparison IntentLooking for resort front desk rolesSeeking personalized guest services roles

Resorts In primarily refers to roles at the front desk or check-in areas of resorts, focusing on guest registration and administrative tasks. Resorts Concierge involves providing personalized guest services, such as booking activities or dining, often requiring more customer interaction. Both roles are essential in the hospitality industry, but they differ in responsibilities and guest engagement levels.

Is working at a resort a good job?

Working at a resort can be a good job for those who enjoy customer service, hospitality, and working in a dynamic environment. It often involves flexible hours, teamwork, and the opportunity to develop skills in hospitality management, food service, or maintenance. Job satisfaction depends on individual preferences and the specific resort's work culture.
Resorts In jobs near you

Customer Service Representative

PetSuites

Novi, MI • On-site

$15 - $20.50/hr

Other

Medical, Dental, Vision, PTO

Re-posted 13 days ago

Job description

Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
Who We Are
NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
What You'll Do
As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
Greeting clients, pets, and vendors warmly
Managing check-ins and check-outs
Booking boarding, daycare, grooming, and training reservations
Answering phones, emails, and voicemails promptly
Processing payments and balancing transactions
Obtaining and verifying vaccination records
Managing waitlists during peak seasons
Recommending services and activity packages that meet client needs
Communicating pet updates and concerns to leadership
Keeping lobby and front areas clean and safe
You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
What We're Looking For
We're seeking someone who is:
Friendly, confident, and professional
Detail-oriented and organized
Comfortable multitasking in a busy lobby
Strong with phones, scheduling, and computer systems
Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
Calm and solution-focused when handling customer concerns
Passionate about dogs and cats
You must be able to:
Work weekends and holidays
Stand, walk, bend, and lift up to 60 lbs
Work in a busy, sometimes noisy environment
Handle dogs of all sizes safely
Work Schedule
Full-Time
Monday-Friday shifts
Weekend availability required
Holiday availability required
Benefits & Perks
Health, Dental & Vision
Insurance
Paid Training
Employee Pet Care Discounts
Tips
Career growth opportunities within NVA
Equal Opportunity Employer
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.
Work schedule
  • Monday to Friday
  • Weekend availability
  • Holidays
Supplemental pay
  • Tips
Benefits
  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid training

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