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Resorts In Jobs in Illinois (NOW HIRING)

PetSuites

Customer Service Representative

Schaumburg, IL

$15 - $15.50/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Customer Service Representative

Naperville, IL · On-site

$15/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Customer Service Representative

Schaumburg, IL · On-site

$15 - $15.50/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Kennel Tech

Schaumburg, IL · On-site

$12 - $15.75/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Kennel Tech

Schaumburg, IL

$15 - $15.50/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Customer Service Representative

Naperville, IL · On-site

$15/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Kennel Tech

Lake In The Hills, IL · On-site

$12 - $15.75/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Kennel Tech

Saint Charles, IL · On-site

$14.50 - $15/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Kennel Tech

Naperville, IL

$15 - $16/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Customer Service Representative

Saint Charles, IL · On-site

$14.50 - $15/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

No Leash Needed

Customer Service Rep

O Fallon, IL · On-site

$15 - $20.25/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Customer Service Representative

Lake In The Hills, IL · On-site

$15.75 - $21.25/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Kennel Tech

Arlington Heights, IL · On-site

$12.50 - $16.25/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

PetSuites

Customer Service Representative

Saint Charles, IL · On-site

$15.75 - $21.25/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

No Leash Needed

Customer Service Rep

O Fallon, IL

$15 - $20.25/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

No Leash Needed

Customer Service Rep

O Fallon, IL

$15 - $20.25/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to ...

R+L Carriers

Weights and Research Coordinator

Wheeling, IL · On-site

$60K - $65K/yr

... resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our ...

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Showing results 21-40

All JobsResorts In JobsResorts In Jobs in Illinois

Resorts In information

What are resorts?

Resorts are commercial establishments that provide lodging, entertainment, and various recreational activities, typically in a scenic or vacation-friendly location. They often offer amenities like pools, restaurants, spas, sports facilities, and organized activities for guests. Resorts can be found in destinations such as beaches, mountains, or countryside locations and are designed to offer relaxation and enjoyment for individuals, couples, families, or groups. Many resorts operate on an all-inclusive basis, where meals, drinks, and activities are included in the price. Staying at a resort can provide a convenient, immersive vacation experience with everything you need in one place.

What are the key skills and qualifications needed to thrive as a resort manager, and why are they important?

To thrive as a Resort Manager, you need strong leadership, hospitality management expertise, and experience in guest services, typically supported by a degree in hospitality or related field. Familiarity with property management systems, booking software, and budgeting tools is essential. Excellent communication, problem-solving, and interpersonal skills help build positive relationships with guests and staff. These skills ensure smooth resort operations, guest satisfaction, and overall business success.

What are some common challenges faced by professionals working in resort operations, and how can they be addressed?

Professionals working in resort operations often face challenges such as managing high guest expectations, coordinating across diverse departments (like housekeeping, food service, and recreation), and maintaining service quality during peak seasons. Effective communication, strong organizational skills, and adaptability are crucial for overcoming these challenges. Many resorts provide ongoing training and foster a collaborative work environment to help staff deliver seamless guest experiences and resolve issues promptly.

What is the difference between Resorts In vs Resorts Concierge?

AspectResorts InResorts Concierge
CredentialsHigh school diploma or equivalent; hospitality certificationsSame as Resorts In, often with additional customer service certifications
Work EnvironmentResort front desk, guest services, check-in/out areasPersonalized guest assistance, concierge desk, phone and in-person interactions
Employer & IndustryResort hotels, vacation resortsResort hotels, luxury resorts, hospitality industry
Search & Comparison IntentLooking for resort front desk rolesSeeking personalized guest services roles

Resorts In primarily refers to roles at the front desk or check-in areas of resorts, focusing on guest registration and administrative tasks. Resorts Concierge involves providing personalized guest services, such as booking activities or dining, often requiring more customer interaction. Both roles are essential in the hospitality industry, but they differ in responsibilities and guest engagement levels.

Is working at a resort a good job?

Working at a resort can be a good job for those who enjoy customer service, hospitality, and working in a dynamic environment. It often involves flexible hours, teamwork, and the opportunity to develop skills in hospitality management, food service, or maintenance. Job satisfaction depends on individual preferences and the specific resort's work culture.

What are popular job titles related to Resorts In jobs in Illinois?

For Resorts In jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Resorts In jobs in Illinois look for?

The top searched job categories for Resorts In jobs in Illinois are:

What cities in Illinois are hiring for Resorts In jobs?

Cities in Illinois with the most Resorts In job openings:

Resorts In jobs near you

Customer Service Representative

PetSuites

Schaumburg, IL

$15 - $15.50/hr

Full-time

Medical, Dental, Vision

Re-posted 9 days ago

Job description

Customer Service Representative

Love people and pets? Join our team and be the welcoming face of our luxury pet resort.

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.

Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.

At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

What You'll Do

As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.

Your responsibilities include:

Greeting clients, pets, and vendors warmly

Managing check-ins and check-outs

Booking boarding, daycare, grooming, and training reservations

Answering phones, emails, and voicemails promptly

Processing payments and balancing transactions

Obtaining and verifying vaccination records

Managing waitlists during peak seasons

Recommending services and activity packages that meet client needs

Communicating pet updates and concerns to leadership

Keeping lobby and front areas clean and safe

You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.

What We're Looking For

We're seeking someone who is:

Friendly, confident, and professional

Detail-oriented and organized

Comfortable multitasking in a busy lobby

Strong with phones, scheduling, and computer systems

Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.

Calm and solution-focused when handling customer concerns

Passionate about dogs and cats

You must be able to:

Work weekends and holidays

Stand, walk, bend, and lift up to 60 lbs

Work in a busy, sometimes noisy environment

Handle dogs of all sizes safely

Work Schedule

Full-Time

Monday-Friday shifts

Weekend availability required

Holiday availability required

Benefits & Perks

Health, Dental & Vision

Insurance

Paid Training

Employee Pet Care Discounts

Tips

Career growth opportunities within NVA

Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. Our trusted team of professionals delivers memorable experiences with personalized service in fun, convenient, and modern spaces.

Education:no requirementsEmployment Type: FULL_TIME

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