... in-house AV and event production company operating at premier hotels and resorts across North ... Coordinate with Event Concierge and Sales Managers to ensure all on-site Networking additions and ...
... in-house AV and event production company operating at premier hotels and resorts across North ... Coordinate with Event Concierge and Sales Managers to ensure all on-site Networking additions and ...
... in-house AV and event production company operating at premier hotels and resorts across North ... Coordinate with Event Concierge and Sales Managers to ensure all on-site Networking additions and ...
... in-house AV and event production company operating at premier hotels and resorts across North ... Coordinate with Event Concierge and Sales Managers to ensure all on-site Networking additions and ...
Network Services Technician - Audio Visual, Event Technology
Boston, MA · On-site
$25.50 - $32.75/hr
... in-house AV and event production company operating at premier hotels and resorts across North ... Coordinate with Event Concierge and Sales Managers to ensure all on-site Networking additions and ...
Network Services Technician - Audio Visual, Event Technology
Boston, MA · On-site
$25.50 - $32.75/hr
... in-house AV and event production company operating at premier hotels and resorts across North ... Coordinate with Event Concierge and Sales Managers to ensure all on-site Networking additions and ...
Network Services Technician - Audio Visual, Event Technology
Boston, MA · On-site
$25.50 - $32.75/hr
... in-house AV and event production company operating at premier hotels and resorts across North ... Coordinate with Event Concierge and Sales Managers to ensure all on-site Networking additions and ...
Network Services Technician - Audio Visual, Event Technology
Boston, MA · On-site
$25.50 - $32.75/hr
... in-house AV and event production company operating at premier hotels and resorts across North ... Coordinate with Event Concierge and Sales Managers to ensure all on-site Networking additions and ...
Resorts In Concierge information
See Woonsocket, RI salary details
$10.60 - $11.85
3% of jobs
$11.85 - $13.11
6% of jobs
$14.20 is the 25th percentile. Wages below this are outliers.
$13.11 - $14.36
18% of jobs
$14.36 - $15.62
16% of jobs
The median wage is $16.07 / hr.
$15.62 - $16.88
19% of jobs
$16.88 - $18.13
12% of jobs
$18.28 is the 75th percentile. Wages above this are outliers.
$18.13 - $19.39
12% of jobs
$19.39 - $20.65
5% of jobs
$20.65 - $21.90
4% of jobs
$21.90 - $23.16
3% of jobs
$23.16 - $24.42
2% of jobs
$10
$17
$24
How much do resorts in concierge jobs pay per hour?
As of Aug 2, 2026, the average hourly pay for resorts in concierge in Woonsocket, RI is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.41 per hour, depending on experience, location, and employer.
What do hotel concierges get paid?
Hotel concierges typically earn an average hourly wage of around $12 to $20, with annual salaries ranging from approximately $25,000 to $45,000 depending on experience, location, and the establishment's size. Tips can also significantly increase their overall income. Strong communication skills and local knowledge are important for success in this role.
What are the main challenges faced by a Resorts Concierge, and how can they be effectively managed?
A Resorts Concierge often encounters challenges such as handling multiple guest requests simultaneously, managing last-minute changes, and ensuring personalized service in a fast-paced environment. To manage these effectively, strong organizational skills, attention to detail, and clear communication with both guests and other resort departments are essential. Building strong relationships with local vendors and staying informed about resort amenities also helps concierges provide swift, accurate recommendations and solutions. Regular team meetings and ongoing training can further support concierges in delivering exceptional guest experiences.
What is the expected salary for a concierge?
The average salary for a resort concierge typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the level of service provided. Concierge roles often include tips and bonuses, which can significantly increase total compensation. Strong customer service skills and familiarity with local amenities are important for earning higher wages.
What are the key skills and qualifications needed to thrive as a Resorts Concierge, and why are they important?
To thrive as a Resorts Concierge, you need excellent customer service skills, local area knowledge, and typically a high school diploma or equivalent. Familiarity with reservation systems, property management software, and common office applications is important for daily operations. Outstanding communication, problem-solving abilities, and cultural sensitivity help create personalized and memorable guest experiences. These skills are crucial to ensuring guest satisfaction, repeat business, and the seamless operation of resort services.
What does a resort concierge do?
A resort concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and activities to enhance their stay. They often have strong knowledge of the local area and excellent customer service skills, and may use reservation systems or communication tools to fulfill guest requests.
Is being a hotel concierge a good job?
Being a hotel concierge is a customer service role that involves assisting guests with reservations, directions, and local recommendations. It requires strong communication skills, knowledge of the area, and often involves working flexible hours, including evenings and weekends.
What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?
| Aspect | Resorts In Concierge | Resorts In Front Desk Agent |
|---|---|---|
| Credentials | Customer service experience, hospitality certifications (optional) | Customer service experience, hospitality certifications (optional) |
| Work Environment | Personalized guest services, luxury settings | Front desk operations, check-in/check-out processes |
| Employer & Industry | Resort/hotel industry, luxury hospitality | Resort/hotel industry, general hospitality |
| Search & Comparison Intent | Guest experience, personalized services | Check-in/check-out, administrative tasks |
Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.
What job categories do people searching Resorts In Concierge jobs in Woonsocket, RI look for? The top searched job categories for Resorts In Concierge jobs in Woonsocket, RI are:
Other
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
Job description
Network Services Manager
Elevate your career with Pinnacle Live at the Omni Boston Hotel at the Seaport and be part of a team delivering unforgettable experiences in the heart of Boston's vibrant Seaport District.
$89, 208.00 - $108, 324Company OverviewPinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences - combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you.
Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.
Job SummaryLocated at the Hilton Anatole, the Network Services Manager is responsible for managing Pinnacle Live's venue-based networking team, products and services including network configuration and maintenance, as well as all networking-related customer service inquiries.
Essential Functions- Provide leadership in the planning & execution for all venue-based networking needs while maintaining the highest commitment to best-in-class customer service to internal and external stakeholders
- Train, manage, and develop team in accordance with company SOPs facilitating elevated customer service standards, team growth and a culture of achievement
- Lead communications with clients and stakeholders regarding networking experience while providing best-in-class customer service.
- Communicate capabilities to clients in coordination with hotel sales.
- Manage the installation, configuration and testing of equipment attached to the network (temporary or permanent).
- Assists with and/or approves network design and architect of any requested temporary circuits or wireless networks according to client specifications.
- Troubleshoot and assist client with networking and AV equipment, including client laptops
- Prioritize, organize, and execute networking activities and while participating in AV activities including sets, strikes, storeroom maintenance, general customer service and inventory maintenance.
- Participate in the maintenance of in-house networking systems.
- Manages sales process for maximum capture of business and revenue.
- Assists with technical client consultations, onsite visits, conference calls, etc.
- Coordinate with Sales and Operations management in the configuration and setup of client networking needs before group arrival.
- Coordinate with Event Concierge and Sales Managers to ensure all on-site Networking additions and changes are properly documented.
- Maintain accurate client event information within the Company's business systems.
- Drive inventory processes for all networking equipment inventory.
- Review daily invoices with client and obtain client's signature on invoice(s) as needed.
- Ensure any lost, stolen, or damaged equipment is immediately reported to management.
- Make sure all Company occupied areas are clean, organized, and up to Company standards
- Continually work toward enhancing and improving technical skills to include audio, video/data, staging, and computer operation and networking.
- Comply with all Company policies and procedures
- Comply with all safety protocols and standard operating procedures.
- Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
- Demonstrated experience aligning team members behind common goals
- Excellent communication skills, both written and verbal, with individuals at all levels of the organization and assigned properties.
- Strong technical aptitude
- Strong understanding of layer 2 & 3 TCP/IP networking principles
- Knowledge of layer 2 VLANs, including set-up and configuration
- Demonstrated knowledge of virtual private networks (VPN)
- Must have a working knowledge of a variety of computer software programs
- Work requires continual attention to detail. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory ResponsibilitiesDirects team of exempt and non-exempt personnel in accordance with company policies and applicable federal and state laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, coaching, mentoring, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Education & Experience- High School Graduate or equivalent
- Minimum three (3) years' event technology experience in a hospitality environment
- Minimum three (3) years' demonstrated managerial experience
- Excellent communication skills with the ability to foster long-term relationships (with internal teams, external partners)
- CompTIA A+ preferred
- Generous time off with PTO, holidays and sick/personal days
- 401k with a contribution match
- Insurances; health, vision, dental and more
Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.