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Resort Security Manager Jobs in Puerto Rico (NOW HIRING)

PR · On-site

$12.25 - $15.75/hr

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958 ... manager. * Follow all company safety and security policies and procedures; report accidents ...

PR · On-site

$14.50 - $18.50/hr

Follow all company and safety and security policies and procedures; report accidents, injuries, and ... Proficiency in hotel management software and Microsoft Office. * Ability to work quickly and ...

PR · On-site

$12.75 - $16.50/hr

Follow all company and safety and security policies and procedures; report accidents, injuries, and ... the manager; and complete safety training and certifications. * Develop and maintain positive ...

PR · On-site

Follow established procedures for time management and prioritization of daily tasks. * Comply with ... Follow all company safety and security policies and procedures; report accidents, injuries, and ...

PR · On-site

Follow all company and safety and security policies and procedures; report accidents, injuries, and ... the manager; and complete safety training and certifications. * Develop and maintain positive ...

PR · On-site

Provide occasional outside transportation for employees or resort needs as directed by management. * Maintain continuous radio communication with the Security Department to ensure safe operations and ...

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Resort Security Manager information

What are the key skills and qualifications needed to thrive as a Resort Security Manager, and why are they important?

To thrive as a Resort Security Manager, you need a background in security operations, risk management, and emergency response, often supported by a degree in criminal justice or related field and relevant security certifications. Familiarity with surveillance systems, access control software, and incident reporting tools is commonly required. Strong leadership, problem-solving abilities, and effective communication skills help manage security teams and interact with guests and staff. These skills ensure the safety of guests and property, mitigate risks, and maintain a secure, welcoming resort environment.

What does a Resort Security Manager do?

A Resort Security Manager is responsible for overseeing the safety and security operations within a resort property. Their duties include managing security staff, implementing and enforcing safety policies, conducting risk assessments, and responding to emergencies or incidents. They work closely with resort management and local law enforcement to ensure the protection of guests, employees, and property. Additionally, they may provide training for staff on security procedures and coordinate surveillance systems to prevent theft or other criminal activities.

What is the difference between Resort Security Manager vs Hotel Security Supervisor?

AspectResort Security ManagerHotel Security Supervisor
CredentialsSecurity certifications, management experienceSecurity certifications, supervisory experience
Work EnvironmentLarge resort properties, outdoor and indoor areasHotel premises, indoor and outdoor hotel areas
Employer & IndustryResort and hospitality industryHotel industry, hospitality sector
Search & Comparison IntentUnderstanding management roles in resort securityComparing supervisory roles in hotel security

The Resort Security Manager oversees security operations at large resort properties, focusing on both outdoor and indoor safety measures. In contrast, the Hotel Security Supervisor typically manages security staff within a hotel environment, concentrating on guest safety and property protection. While both roles require security certifications and experience, the Resort Security Manager often handles broader security strategies across extensive premises, whereas the Hotel Security Supervisor focuses on day-to-day security supervision within a hotel setting.

What are some common challenges faced by Resort Security Managers and how can they effectively address them?

Resort Security Managers often face challenges such as balancing guest satisfaction with strict security protocols, managing a diverse team across multiple shifts, and responding to unexpected incidents like theft or medical emergencies. Effective communication and training are key to ensuring that staff are prepared and able to act quickly while maintaining a welcoming environment. Building strong relationships with local law enforcement and keeping up-to-date with the latest security technology can also help mitigate risks and enhance the overall safety of the resort.
What job categories do people searching Resort Security Manager jobs in Puerto Rico look for? The top searched job categories for Resort Security Manager jobs in Puerto Rico are:

Busser / Runner - La Concha Resort

The Condado Collection

San Juan, PR

Part-time

Retirement

Posted 10 days ago


Job description

Overview

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun "Latino Chic" lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!

Key Responsibilities
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
  • Responsible for maintaining cleanliness and orderliness in the dining areas while supporting the wait staff and kitchen team to deliver exceptional service to our guests.
  • Clearing and resetting tables promptly to ensure efficient turnover and cleanliness.
  • Supporting servers by delivering food and beverages from the kitchen to the dining areas and assisting with any additional requests from guests.
  • Ensuring all necessary supplies such as utensils, napkins, and condiments are stocked and readily available for guests and staff.
  • Performing regular cleaning tasks in the dining areas, including wiping down tables, chairs, and other surfaces, as well as sweeping and mopping floors.
  • Helping kitchen staff with tasks such as running food orders, organizing dishware, and maintaining cleanliness in the kitchen area.
  • Anticipate and communicate replenishment needs.
  • At the end of every closing shift secure all items and storage areas.
  • Complete closing duties.
  • Prepare daily purchasing list to maintain a healthy inventory level as directed by the manager.
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the supervisor; and complete safety training and certifications.
  • Develop and maintain positive working relationships with others, support team to reach common goals.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.
Qualifications
  • Hospitality oriented
  • Able to handle difficult situations effectively.
  • Able to work quickly and efficiently, especially under pressure.
  • Must be able to lift up to 50 pounds.
  • Able to stand and walk for extended periods of time.
  • Flexibility to work various shifts, including weekends and holidays.
  • Technical food and beverage knowledge and expertise.
  • Fully bilingual (English and Spanish)

Benefits

  • 401(k)

  • Employer Contribution to 401(k)

  • Employee discounts

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Employment Type: PART_TIME