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Resort Security Manager Jobs in Puerto Rico (NOW HIRING)

The Condado Collection

PR · On-site

$12.25 - $15.75/hr

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958 ... manager. * Follow all company safety and security policies and procedures; report accidents ...

The Condado Collection

PR · On-site

Effectively utilizes time management tools. * Handles guest requests, resolves issues, and ensures ... Follows all company safety and security policies and procedures. * Reports accidents, injuries, and ...

The Condado Collection

PR · On-site

$13.75 - $16.50/hr

Comply with all hotel safety, security, and emergency procedures; report accidents, injuries, and ... Perform other duties and responsibilities as assigned by the supervisor or manager. Qualifications

COSTA MANAGEMENT LLC

PR · On-site

Provide occasional outside transportation for employees or resort needs as directed by management. * Maintain continuous radio communication with the Security Department to ensure safe operations and ...

Rio Mar Hospitality Management

PR · On-site

$15 - $19.25/hr

... managing guest and visitor-related matters, and assists in addressing internal and external ... security, or a related field preferred. * Prior experience in a hotel, resort, or high-volume ...

The Condado Collection

PR · On-site

Follow all company and safety and security policies and procedures; report accidents, injuries, and ... Experience of min. 3 years of management in the luxury hotel, resort, or spa industry. * Excellent ...

The Condado Collection

PR · On-site

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The ... Ensure that proper security procedures are in place to protect employees, customers and company ...

IHP Hospitality Group

Guest Experience Agent

Aguadilla, PR · On-site

$13.50 - $17/hr

... Resort and Hotel El Faro. With over 30 years of experience, IHP Hospitality is a pioneer in the ... Notify Loss Prevention/Security of any guest reports of theft. * Develop a thorough knowledge of ...

Career Search

Guest Experience Agent

Aguadilla, PR

$13.50 - $17/hr

... Resort and Hotel El Faro. With over 30 years of experience, IHP Hospitality is a pioneer in the ... Notify Loss Prevention/Security of any guest reports of theft. * Develop a thorough knowledge of ...

IHP Hospitality Group

Night Auditor

Mayaguez, PR · On-site

$15 - $20/hr

... Resort and Hotel El Faro. With over 30 years of experience, IHP Hospitality is a pioneer in the ... Notify Loss Prevention/Security of any guest reports of theft. * Develop a thorough knowledge of ...

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All JobsResort Security JobsResort Security Manager JobsResort Security Manager Jobs in Puerto Rico

Resort Security Manager information

What does a resort security manager do?

A Resort Security Manager is responsible for overseeing the safety and security operations within a resort property. Their duties include managing security staff, implementing and enforcing safety policies, conducting risk assessments, and responding to emergencies or incidents. They work closely with resort management and local law enforcement to ensure the protection of guests, employees, and property. Additionally, they may provide training for staff on security procedures and coordinate surveillance systems to prevent theft or other criminal activities.

What are the key skills and qualifications needed to thrive as a resort security manager?

To thrive as a Resort Security Manager, you need a background in security operations, risk management, and emergency response, often supported by a degree in criminal justice or related field and relevant security certifications. Familiarity with surveillance systems, access control software, and incident reporting tools is commonly required. Strong leadership, problem-solving abilities, and effective communication skills help manage security teams and interact with guests and staff. These skills ensure the safety of guests and property, mitigate risks, and maintain a secure, welcoming resort environment.

What are some common challenges faced by resort security managers and how can they effectively address them?

Resort Security Managers often face challenges such as balancing guest satisfaction with strict security protocols, managing a diverse team across multiple shifts, and responding to unexpected incidents like theft or medical emergencies. Effective communication and training are key to ensuring that staff are prepared and able to act quickly while maintaining a welcoming environment. Building strong relationships with local law enforcement and keeping up-to-date with the latest security technology can also help mitigate risks and enhance the overall safety of the resort.

What is the difference between Resort Security Manager vs Hotel Security Supervisor?

AspectResort Security ManagerHotel Security Supervisor
CredentialsSecurity certifications, management experienceSecurity certifications, supervisory experience
Work EnvironmentLarge resort properties, outdoor and indoor areasHotel premises, indoor and outdoor hotel areas
Employer & IndustryResort and hospitality industryHotel industry, hospitality sector
Search & Comparison IntentUnderstanding management roles in resort securityComparing supervisory roles in hotel security

The Resort Security Manager oversees security operations at large resort properties, focusing on both outdoor and indoor safety measures. In contrast, the Hotel Security Supervisor typically manages security staff within a hotel environment, concentrating on guest safety and property protection. While both roles require security certifications and experience, the Resort Security Manager often handles broader security strategies across extensive premises, whereas the Hotel Security Supervisor focuses on day-to-day security supervision within a hotel setting.

What are popular job titles related to Resort Security Manager jobs in Puerto Rico?

For Resort Security Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Resort Security Manager jobs in Puerto Rico look for?

The top searched job categories for Resort Security Manager jobs in Puerto Rico are:

Resort Security Manager jobs near you

Bar Attendant - La Concha Resort

The Condado Collection

PR • On-site

$12.25 - $15.75/hr

Full-time

Retirement

Re-posted 17 days ago

Job description

Overview
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun "Latino Chic" lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
  • Responsible for providing a high level of service in our bar area, ensuring that guests enjoy their time with us.
  • Take and serve drink orders accurately and efficiently.
  • Ensure guest satisfaction by attending to their needs promptly.
  • Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, wine, beer, and spirits.
  • Follow standardized recipes and hotel guidelines for beverage preparation.
  • Ensure all beverages are presented attractively and meet the hotel's quality standards.
  • Maintain cleanliness and organization of the bar area, including countertops, equipment, and glassware.
  • Restock and replenish bar inventory and supplies as needed.
  • Process payments accurately and efficiently.
  • Maintain accurate cash register records and report any discrepancies to the Manager.
  • Work closely with other bar staff and hotel team members to ensure smooth operations.
  • Assist with training new staff as required.
  • Participate in team meetings and contribute ideas for improving service and efficiency.
  • Must adhere to all relevant health, safety, and alcohol service regulations.
  • At the end of every closing shift secure liquor, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.
  • Prepare a daily purchasing list to maintain a healthy inventory level as directed by the manager.
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the supervisor; and complete safety training and certifications.
  • Develop and maintain positive working relationships with others, support team to reach common goals.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.

Qualifications
  • Hospitality oriented
  • Previous experience as a Bar Attendant or in a similar role in a high-end hospitality setting.
  • Certification in Responsible Service of Alcohol or equivalent is preferred.
  • Able to handle difficult situations effectively.
  • Able to work quickly and efficiently, especially under pressure.
  • Must be able to lift up to 50 pounds.
  • Able to stand and walk for extended periods of time.
  • Flexibility to work various shifts, including weekends and holidays.
  • Technical beverage knowledge and expertise.
  • Fully bilingual (English and Spanish)

Benefits
  • 401(k)
  • 401(k) Matching

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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