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Resort Representative Jobs in Virginia (NOW HIRING)

Massanutten Resort

Administrative Assistant

Mcgaheysville, VA · On-site

$16.75 - $22.75/hr

Massanutten Resort | Great Eastern Resort Corp The Administrative Assistant provides daily office support for sales representatives for sales and indirectly supports for their prospective customers ...

Massanutten

Sales Representative

VA · On-site

$100/hr

Massanutten Resort Build a Career Where Others Vacation! $100 per diem, compensation includes base pay, commissions earned. High-performing Vacation Owner Specialists may earn six-figure annually ...

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Resort Representative information

See Virginia salary details

$24.3K

$43.8K

$76.3K

How much do resort representative jobs pay per year?

As of Sep 10, 2026, the average yearly pay for resort representative in Virginia is $43,840.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $42,600.00 per year, depending on experience, location, and employer.

What is the difference between Resort Representative vs Tour Guide?

AspectResort RepresentativeTour Guide
CredentialsCustomer service skills, sometimes language skillsKnowledge of tour sites, sometimes certifications
Work EnvironmentResorts, hotels, vacation destinationsTour locations, outdoor or indoor settings
Employer & IndustryResort/hospitality industryTravel/tourism industry
Primary RoleAssist guests, promote resort servicesGuide tourists, provide information about sites

Resort Representatives and Tour Guides both work in the tourism industry, but their roles differ. Resort Representatives focus on guest services within resorts, while Tour Guides lead visitors at specific attractions. Both roles require customer service skills, but Resort Representatives often need language skills and familiarity with resort amenities, whereas Tour Guides need knowledge of tour sites and sometimes certifications. Understanding these differences helps job seekers find the right position in the hospitality and tourism sectors.

What does a resort representative do?

A resort representative serves as the main point of contact for guests, assisting with check-in, providing information about amenities and activities, and addressing guest concerns. They often work in customer service roles, require good communication skills, and may coordinate with other resort staff to ensure guest satisfaction.

What qualifications do resort representatives need?

Resort representatives typically need excellent communication and customer service skills, a high school diploma or equivalent, and the ability to work flexible hours, including weekends and holidays. Some positions may require knowledge of multiple languages or experience in hospitality or tourism. Certifications in first aid or hospitality management can be advantageous but are not always mandatory.

What cities in Virginia are hiring for Resort Representative jobs?

Cities in Virginia with the most Resort Representative job openings:

Resort Representative jobs near you
Infographic showing various Resort Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $43,840 per year, or $21.1 per hour.

Membership Director, Cutalong at Tributer Resort

Mineral, VA • On-site

Cutalong at Tributer Resort
See more jobs at Cutalong at Tributer Resortexternal

$120K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Key responsibilities

  • Develop and execute strategic plans to achieve annual membership sales targets.

  • Lead membership development efforts, including outreach, tours, presentations, onboarding, and ongoing relationship management.

  • Own all member-facing communications, including newsletters, announcements, development updates, event communications, social media collaboration, and in-person engagement.

Job description

Overview
About Cutalong at Tributer Resort:
Located on Lake Anna in Mineral, Virginia,Cutalong at Tributer Resort spans 1,400 acres and is poised to become a premier destination in Virginia, the Mid-Atlantic region, and beyond. The development plan includes 891 residential entitlements, featuring estate homes and homesites, executive lots, cottages, villas, townhomes and luxury condominium accommodations. The resort's planned amenities include a spa & wellness center, multiple restaurants, social and conference meeting space and a rich array of resort activities, all anchored by the prestigious Cutalong Golf Club, and forthcoming Wares Crossroads development.
Position Summary:
The Membership Director is responsible for driving membership growth, managing the full lifecycle of member engagement, and leading sales efforts within a premier private golf club community. This role blends relationship-driven hospitality with strategic sales execution, ensuring an exceptional member experience while achieving revenue goals tied to both club memberships and residential property sales.
This position blends membership development, member communications, concierge-style services, and cross-departmental support, requiring strong judgment, flexibility, and a collaborative mindset.
Responsibilities
  • Develop and execute strategic plans to achieve annual membership sales targets.
  • Maintain a strong pipeline of qualified prospects and guide them through the membership process.
  • Own all member-facing communications, including newsletters, announcements, development updates, event communications, social media collaboration, and in-person engagement.
  • Serve as a visible, trusted presence within the community through direct interaction with members and guests.
  • Lead membership development efforts, including outreach, tours, presentations, onboarding, and ongoing relationship management.
  • Serve as the primary member services and concierge function, assisting with reservations, transportation coordination, lodging arrangements, and lifestyle-related requests.
  • Work closely with golf operations, hospitality, events, marketing, real estate, and community services to ensure a seamless, integrated member experience.
  • Provide direct support to the General Manager, ownership, and other departments as directed, particularly during development, construction, and pre-opening phases.
  • Capture and share member feedback to inform operations, programming, amenities, and service enhancements.
  • Act as a key ambassador for Cutalong at Tributer Resort, representing the brand at events, tournaments, and community functions.
  • Plan and host membership events, preview weekends, and VIP experiences for prospects.
  • Build relationships with local and regional networks to enhance visibility and attract qualified buyers.

Qualifications
  • Bachelor's degree in Business, Marketing, Hospitality, Communications, or a related field.
  • Proven experience in membership, communications, concierge services, sales, or guest engagement within a luxury residential community, private club, or high-end hospitality environment.
  • Entrepreneurial mindset and self-starter mentality, with the ability to operate independently and take ownership in an evolving organization.
  • Comfort navigating ambiguity, shifting priorities, and supporting needs beyond a narrowly defined role.
  • Exceptional written and verbal communication skills.
  • High level of organization and attention to detail, with the ability to manage multiple initiatives simultaneously.
  • Flexible schedule with availability for evenings, weekends, holidays, and work-related travel.
  • Collaborative leadership style with a mentor-oriented approach.
  • Professional, service-driven demeanor with strong interpersonal and relationship-building skills.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
  • Group medical, dental, vision, life, and disability benefits.
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
  • An employee assistance program.
  • Paid time off/sick time
  • Participation in a 401(k) plan with a company match.
  • Team Member Free Room Night Program.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.
Salary Range: $120,000 - $200,000/yr.
Location: Tributer Resort, Mineral, VA.

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