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Resort Operations Manager Jobs in Suffield, CT (NOW HIRING)

... of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company ... Provides administrative support to Management including but not limited to preparing and ...

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... of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company ... Provides administrative support to Management including but not limited to preparing and ...

New

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Resort Operations Manager information

See Suffield, CT salary details

$30.1K

$61.7K

$115.1K

How much do resort operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for resort operations manager in Suffield, CT is $61,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $75,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
What job categories do people searching Resort Operations Manager jobs in Suffield, CT look for? The top searched job categories for Resort Operations Manager jobs in Suffield, CT are:
What cities near Suffield, CT are hiring for Resort Operations Manager jobs? Cities near Suffield, CT with the most Resort Operations Manager job openings:
Infographic showing various Resort Operations Manager job openings in Suffield, CT as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $61,656 per year, or $29.6 per hour.

Director of Food & Beverage - MGM Springfield

MGM Resorts International

Springfield, MA • On-site

$100K - $134K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


MGM Resorts rating

7.2

Company rating: 7.2 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

11th of 51 rated entertainment


Job description

Springfield, Massachusetts
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Director of F&B Operations will support the property VP Food & Beverage in providing direction and leadership to assigned restaurant and QSR venues and teams. Provide direction and leadership for the
Restaurant Venues and teams consistent with the MGM brand. They are responsible for leading the restaurant management team in achieving the operational and financial goals of each restaurant, monitoring the performance, scheduling and training of the staff, maintaining the facilities in accordance with MGM Resorts service standards, and ensuring high customer satisfaction and an exceptional dining experience. All duties are performed in accordance with company policies and procedures.
THE DAY-TO-DAY:
  • Oversee assigned venue restaurant leadership, including establishment and achievement of profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion
  • Oversee the implementation and execution of policies, operating procedures and training programs, directives, menus, work schedules, rules and regulations for the restaurant staff
  • Interview, select, train, supervise, counsel and coach restaurant staff for the efficient operation of the outlet. Drive employee engagement through coaching, training, and development
  • Regularly review and evaluate the degree of customer satisfaction of the individual outlets, to recommend and provide feedback on new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such change
  • Utilize resources provided by COE's to manage sales, drive profits, manage labor, and control expenses

THE IDEAL CANDIDATE:
  • 4+ Years of Prior Relevant Experience Required
  • Previous experience managing employees under a collective bargaining agreement preferred
  • Previous experience working in a similar resort setting preferred
  • Bachelors degree preferred

THE PERKS & BENEFITS:
  • Healthcare, financial and time off benefits
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19708
Pay Range:
The pay range for this role is:
$100,900.00 - $134,500.00
This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.
This position is eligible to participate in the Company's incentive plan.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!

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About MGM Resorts

Sourced by ZipRecruiter

MGM Resorts International (NYSE: MGM) is an S&P 500® global gaming and entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 31 unique hotel and gaming destinations globally, including some of the most recognizable resort brands in the industry. The Company's 50/50 venture, BetMGM, LLC, offers U.S. sports betting and online gaming through market-leading brands, including BetMGM and partypoker, and the Company's subsidiary, LeoVegas AB, offers sports betting and online gaming through market-leading brands in several jurisdictions throughout Europe. The Company is currently pursuing targeted expansion in Asia through the integrated resort opportunity in Japan. Through its “Focused on What Matters: Embracing Humanity and Protecting the Planet” philosophy, MGM Resorts commits to creating a more sustainable future, while striving to make a bigger difference in the lives of its employees, guests, and in the communities where it operates. The global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine's World's Most Admired Companies®

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Paradise, NV, US

Year founded

1962