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Resort Operations Manager Jobs in Frisco, TX (NOW HIRING)

Omni Hotels & Resorts

Resort Manager

Frisco, TX · On-site

The Resort Manager leads a team in the development and implementation of property-wide strategies ... Inspires and motivates team to achieve operational excellence. * Creates a cohesive leadership team ...

NVA

Market Leader - Pet Resorts

Dallas, TX · On-site

The Market Leader leads all area resort operations and local marketing initiatives; recruits, develops, and coaches resort managers; and builds sales and profit while maintaining high operating ...

Lakewood Country Club

Banquet Manager

Dallas, TX

Position Summary The Banquet Operations Manager is responsible for coordinating banquet operations ... Country club or resort experience. * Experience using Clubessential or similar club management ...

Lakewood Country Club

Banquet Manager

Dallas, TX

We are seeking an organized, service-driven Banquet Operations Manager who thrives in a fast-paced ... Country club or resort experience. * Experience using Clubessential or similar club management ...

Zion Canyon Hot Springs

Housekeeper

The Colony, TX

$13 - $16.75/hr

... Operations Manager on duty. · Follow daily cleaning schedules and tasks set by the Housekeeping ... Employee discounts and access to resort amenities * PTO Accrual (based on hours worked)

Yardstick

General Manager | Boutique Dog Hotel

Dallas, TX · On-site

$65K/yr

Dallas, TX Keywords: dog hotel, pet resort, dog boarding, dog daycare, kennel manager, animal care, pet services, operations manager, hospitality manager, veterinary technician, vet tech, dog trainer ...

NVA

Assistant General Manager

Southlake, TX · On-site

$44K - $48K/yr

... resort in Southlake, Texas . In this role, you'll partner closely with the General Manager to run day-to-day operations, develop the team, and deliver outstanding care and service to pets and their ...

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$29K

$59.4K

$110.9K

How much do resort operations manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for resort operations manager in Frisco, TX is $59,391.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $72,500.00 per year, depending on experience, location, and employer.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What are popular job titles related to Resort Operations Manager jobs in Frisco, TX?

For Resort Operations Manager jobs in Frisco, TX, the most frequently searched job titles are:

What job categories do people searching Resort Operations Manager jobs in Frisco, TX look for?

The top searched job categories for Resort Operations Manager jobs in Frisco, TX are:

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Cities near Frisco, TX with the most Resort Operations Manager job openings:

Resort Operations Manager jobs near you

Resort Manager

Frisco, TX • On-site

Omni Hotels & Resorts
Traveler Accommodation • 10K+ employees

6.8

Company rating: 6.8 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

39th of 107 rated hotels

People enjoy working here

Recommended by students

Respectful managers

Learn more about Omni Hotels & Resortsexternal

Full-time

Posted 16 days ago

Job description

Omni PGA Frisco Resort & Spa
Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools-including an adults-only rooftop infinity pool-plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable.
This position, along with the VP/Managing Director, functions as the strategic business leader of the Omni PGA Frisco Resort & Spa, responsible for all aspects of the operation, including guest and associate satisfaction, financial performance, sales, and revenue generation intended to deliver a return on investment to ownership.
The Resort Manager leads a team in the development and implementation of property-wide strategies and ensures implementation of brand service strategy and initiatives, with the objective of meeting or exceeding guest expectations. In addition, the Resort Manager builds relationships with key customers and members through personal involvement in the sales process. The position ensures Omni Hotels & Resorts sales channels are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand.
This position reports to the Vice-President/Managing Director of the resort.
Responsibilities:
  • Sets goals and expectations for direct reports.
  • Identifies leadership and fosters career development.
  • Inspires and motivates team to achieve operational excellence.
  • Creates a cohesive leadership team and positive business environment that consistently delivers results
  • Develops deployment strategies to market property to continue to grow market share.
  • Supports the sales strategy by encouraging effective revenue management practices.
  • Reviews the STR report, competitive shopping reports and using other resources to maintain an awareness of the property's market position.
  • Identifies key drivers of business success.
  • Reviews sales goals and strategies to ensure alignment with positioning and pricing
  • Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year.
  • Ensures capital expenditure funds are being budgeted and deployed effectively and within program.
  • Holds staff accountable for successful performance in a positive manner.
  • Utilizes an "open door" policy.
  • Communicates a clear and consistent message regarding property goals to produce desired results.
  • Fosters associate engagement to providing excellent service.
  • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
  • Hires executive committee team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation.
  • Works collaboratively with the PGA of America and city of Frisco to build and nurture strong relationships to aid the business objectives of the resort
  • Provides strategic direction and direct support to ensure the success of the group sales team.
  • Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction
  • Participates directly in risk management issues and prevention including legal and workers compensation
  • Ensures accurate revenue, expense and labor forecasts and execution
  • Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.

Qualifications:
  • 5 years minimum experience as a Resort/General Manager in an upscale/luxury environment
  • Previous experience in a similar environment and type of hotel preferable
  • Strong leadership skills
  • Excellent communications skills
  • Able to motivate team to provide best-in-class customer service
  • 10+ years of P&L responsibilities
  • Bachelor's degree preferred

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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