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Resort Operations Manager Jobs in Connecticut (NOW HIRING)

Water's Edge Resort and Spa

General Manager

Westbrook, CT · On-site

$125K - $165K/yr

Water's Edge Resort and Spa is seeking an accomplished General Manager to lead resort operations, inspire high-performing teams, and deliver exceptional guest experiences. The ideal candidate is a ...

Water's Edge Resort and Spa

General Manager

Westbrook, CT · On-site

$125 - $165/hr

Hospitality - Hotel Water's Edge Resort and Spa is seeking an accomplished General Manager to lead resort operations, inspire high-performing teams, and deliver exceptional guest experiences. The ...

Auberge Collection

Spa & Boutique Supervisor

Washington, CT · On-site

$41K - $55K/yr

The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two ... This role supervises boutique associates, supports wellness guide and spa operations, manages ...

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Resort Operations Manager information

See Connecticut salary details

$29.5K

$60.4K

$112.7K

How much do resort operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for resort operations manager in Connecticut is $60,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What are popular job titles related to Resort Operations Manager jobs in Connecticut?

For Resort Operations Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Resort Operations Manager jobs in Connecticut look for?

The top searched job categories for Resort Operations Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Resort Operations Manager jobs?

Cities in Connecticut with the most Resort Operations Manager job openings:

Resort Operations Manager jobs near you
Infographic showing various Resort Operations Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 11% Part Time, 3% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,365 per year, or $29 per hour.

General Manager

Water's Edge Resort and Spa

Westbrook, CT • On-site

$125K - $165K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Water's Edge Resort and Spa is seeking an accomplished General Manager to lead resort operations, inspire high-performing teams, and deliver exceptional guest experiences. The ideal candidate is a hands-on hospitality leader with a passion for luxury service, team development, and driving strong operational and financial results.
Key Responsibilities:
  • Oversee day-to-day operations of the hotel, ensuring all departments are functioning smoothly
  • Set and implement policies and procedures for the hotel
  • Monitor the quality of the hotel's services and amenities, and initiate improvements as needed
  • Develop and implement marketing strategies to promote the hotel and its services
  • Support ownership with strategic planning, operational initiatives, projects, renovations, and property improvements
  • Develop and monitor budgets, financial controls, and performance objectives
  • Lead, train, and hold team members accountable while fostering a professional workplace
  • Build strong relationships with Vacation Club Members and participate in HOA meetings
  • Resolve customer concerns in a timely and professional manner
  • Ensure compliance with health, safety, and security requirements
  • Stay current on hospitality trends and identify opportunities to enhance the guest experience and property performance
  • Support resort-wide events and operations as needed

  • 5+ years of full-service hotel operations management experience, including Food & Beverage knowledge
  • Demonstrated experience with budgeting, financial controls, and P&L management
  • Luxury/upscale resort experience strongly preferred
  • Knowledge of hotel operations, including marketing, housekeeping, and guest relations
  • Strong communication and organizational skills
  • Proficiency with standard business software, including spreadsheets and word processing
  • Ability to work effectively in a fast-paced environment and meet operational deadlines
  • Bachelor's degree in hospitality or related field preferred
  • Must be able to meet the physical requirements of the position, including prolonged standing/walking and lifting up to 50 lbs.

Benefits
Water's Edge Resort and Spa offers a comprehensive benefits package for eligible full-time employees, including:
  • Medical, Dental, Vision and Group Life Insurance
  • Paid Time Off
  • 401(k) with Employer Contribution Eligibility
  • Employee Discounts
  • Employee Meals

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