ZipRecruiter

Log In

1

Resort Management Jobs in California (NOW HIRING)

Trilogy Spa Holdings

Spa Director

Sonoma, CA · On-site

Attend all weekly Hotel/Resort Management meetings and pre-convention meetings to ensure alignment with ongoing hotel activities and collaboration on all spa events, activities and operational ...

The Spa at The Lodge - Sonoma

Spa Director

Sonoma, CA · On-site

$85K - $105K/yr

Attend all weekly Hotel/Resort Management meetings and pre-convention meetings to ensure alignment with ongoing hotel activities and collaboration on all spa events, activities and operational ...

Socket.dev

Hotel Manager

Carmel By The Sea, CA · On-site

$145 - $150/hr

Prior experience with POS and Resort management systems * Proficient in MS Office (Word, Excel, Outlook) * Must be knowledgeable with compliance in health and safety standards * 7 years of ...

New

Sugar Bowl Resort

Resort Reservationist

Norden, CA

$19.50 - $25.50/hr

... records Manage email inquiries, responding promptly and thoroughly Work closely with the Call ... resort operations Physical Requirements: Comfortable sitting for extended periods while working at ...

Sugar Bowl Resort

Resort Reservationist

CA · On-site

$20 - $22/hr

... • Manage email inquiries, responding promptly and thoroughly • Work closely with the Call ... of resort operations Physical Requirements: • Comfortable sitting for extended periods while ...

The Quail

Hotel Manager

Carmel, CA · On-site

$145K - $150K/yr

Prior experience with POS and Resort management systems * Proficient in MS Office (Word, Excel, Outlook) * Must be knowledgeable with compliance in health and safety standards * 7 years of ...

San Manuel Casino

Manager, Horticulture

Highland, CA · On-site

Collaborate with resort management on special events requiring horticulture and seasonal decor. Stay updated on industry trends in horticulture, exterior decor, and sustainable landscaping. Handle ...

previous pagenext page

Showing results 21-40

All JobsResort Management JobsResort Management Jobs in California

Resort Management information

See California salary details

$27.6K

$80.5K

$230.4K

How much do resort management jobs pay per year?

As of Sep 5, 2026, the average yearly pay for resort management in California is $80,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $88,300.00 per year, depending on experience, location, and employer.

What is resort management?

Resort management is the administration and oversight of all aspects of a resort's operations, including guest services, accommodations, food and beverage, recreation, and facility maintenance. Resort managers ensure that guests have a positive experience by managing staff, budgets, marketing, and daily activities. They are responsible for maintaining high standards of service, safety, and hospitality while maximizing profitability. Resort management requires skills in leadership, communication, problem-solving, and customer service. Successful resort managers often have backgrounds in hospitality, business management, or related fields.

What are the key skills and qualifications needed to thrive in resort management, and why are they important?

To thrive in Resort Management, you need a strong background in hospitality operations, customer service, and business administration, often supported by a degree in hospitality management or a related field. Familiarity with property management systems (PMS), booking software, and financial management tools is typically required. Leadership, problem-solving, and effective communication are essential soft skills for managing staff and ensuring guest satisfaction. These qualifications and skills are crucial for delivering exceptional guest experiences, optimizing resort operations, and driving profitability in a competitive industry.

What are some common challenges faced by resort managers and how can they be successfully addressed?

Resort managers often face challenges such as balancing guest satisfaction with operational efficiency, managing a diverse team across various departments, and adapting to seasonal fluctuations in occupancy. Successful managers address these by implementing clear communication channels, investing in staff training, and utilizing data-driven strategies to forecast and manage guest demand. Additionally, fostering a collaborative team environment and regularly gathering guest feedback can help maintain high service standards and quickly resolve issues as they arise.

What is the difference between Resort Management vs Hotel Management?

AspectResort ManagementHotel Management
CredentialsHospitality degrees, certifications in resort operationsHospitality degrees, hotel management certifications
Work EnvironmentResorts, vacation destinations, outdoor amenitiesHotels, urban or suburban settings, conference facilities
Employer & IndustryResort chains, hospitality industry focused on leisureHotels, hospitality industry with diverse service offerings

Resort Management and Hotel Management share many skills and credentials, such as hospitality degrees and certifications. However, Resort Management focuses on overseeing resort-specific operations, outdoor amenities, and leisure services, while Hotel Management typically involves managing hotel services, guest accommodations, and conference facilities. Both roles require strong leadership and customer service skills, but their work environments and industry focus differ.

Resort Management jobs near you
Infographic showing various Resort Management job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $80,482 per year, or $38.7 per hour.

Spa Director

Trilogy Spa Holdings

Sonoma, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Key responsibilities

  • Oversee all aspects of the spa's operations, including financial performance, guest satisfaction, and team management.

  • Manage staffing, training, and performance of the spa team to ensure exceptional service delivery.

  • Coordinate with hotel management and marketing teams to promote spa services and ensure operational alignment.

Job description

COMPANY OVERVIEW
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, Texas and Virginia, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, "Flawless service: Every Guest, Every day."
We pride ourselves on creating a culture where employees feel valued, appreciated, and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Director oversees all aspects of a luxury hotel/resort spa, ensuring exceptional guest experiences, financial success, and operational excellence. This strategic role drives customer satisfaction, revenue growth, and budgeted NOI through effective marketing, retail sales, and cost control. Responsibilities include team leadership, recruitment, training, and performance management while ensuring compliance with Trilogy policies. The SD promptly resolves guest concerns, maintains regulatory compliance, and fosters a strong partnership with the hotel for seamless operations. This role requires exceptional communication, leadership, and the ability to balance strategic goals with daily operations. Effectively communicates with guests and Spa team to understand their needs and areas of concern, while maintaining a high level of customer service to maximize guest satisfaction and profitability.
Responsibilities
Spa Operations/Inventory Management:
  • Responsible for the successful financial performance of the spa, by meeting or exceeding budgeted targets.
  • Provide daily oversight of spa team and leadership personnel, working in conjunction with Hotel/Resort Management, to establish and maintain a collaborative relationship as the ambassador for TRILOGY.
  • Drive Spa Group Sales by working with the Hotel/Resort Sales team and local area event planners.
  • Maintain inventory levels by ensuring proper stock levels on retail, professional on hand, and in rooms through effective and timely product inventory counts. Conduct "spot check" inventory counts on a timely basis within the month.
  • Ensure accountable department managers properly maintain daily treatment room checklists.
  • Ensure the spa team maintains safety, sanitation, and disinfection standards, properly cleaning and sanitizing products, rooms, tools, and equipment, and following TRILOGY and State Governing Boards' requirements and guidelines.
  • Ensure daily treatment room checklists are properly maintained by accountable department managers.
  • Ensure the spa team maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
  • Ensure all in Spa Leadership provide ongoing oversight for optimal performance of all spa equipment. Proper documentation is maintained in daily MOD Logs, as appropriate.
  • Prepare bi-weekly payroll reports. Responsible for the review and approval of all bi-weekly payroll processes.
  • Attend all weekly Hotel/Resort Management meetings and pre-convention meetings to ensure alignment with ongoing hotel activities and collaboration on all spa events, activities and operational updates.
  • Work effectively with the TRILOGY Corporate Marketing team to develop and implement spa-related marketing strategies, collateral, and promotional activities in conjunction with the Hotel marketing team.
  • Onsite liaison to Hotel Marketing team for final review and signoff on all spa marketing efforts/materials.

Staffing/Training:
  • Oversee the supervision, management, and growth of the Spa team, establishing and monitoring staffing levels, with a focus on retention and develop of employee partners.
  • Manage the interview and hiring process, ensuring proper onboarding and training is conducted in alignment with TRILOGY HR standards.
  • Ensure the spa team receives proper Forbes-related and Corporate/Brand/Hotel/Resort standards training.
  • Ensure the spa team consistently delivers exceptional service by utilizing training materials and incentive programs to monitor performance, document compliance with service standards and policies, and motivate employees for success.
  • Assist in creating treatment protocols, training manuals, and training schedules alongside Spa Leadership and Corporate Operations team for each department.
  • Provide effective coaching and counseling for spa employee partners, in alignment with TRILOGY policies, ensuring accurate documentation and effective communication with Human Resources.
  • Conduct performance evaluations and reviews.
  • Conduct mandatory monthly staff meetings and attend/ensure attendance at all daily stand-up meetings.

Analyze/Reporting:
  • Directly responsible for spa financial reporting process including profit and loss statement, budgeting, and forecast reporting in alignment with TRILOGY timelines and processes.
  • Ensure compliance with budgeted payroll percentage targets.
  • Ensure all daily/nightly reporting functions are followed and properly maintained.

Customer Resolution:
  • Ensure that established service levels are consistently achieved in compliance with Hotel/Resort standards and/or Forbes 4 Star criteria (at a minimum).
  • Ensure proper tracking of all customer complaints/issues/concerns in the daily MOD logbook or as directed by the TRILOGY Corporate Team.
  • Ensure compliance with timely response and resolution processes to all customer complaints and/or related facility incidents per TRILOGY policy.

REQUIRED EDUCATION AND PREFERRED EXPERIENCE
  • Must have a minimum BS Degree or any other combination of education, training, and experience that provides the required knowledge, skills, and capabilities in a relevant field (Hospitality, Business Management, Operations).
  • Must have at least 5 years' experience in a Senior Management role in a 4- or 5-star property.
  • Must have prior experience and proficiency in daily accounting, monthly profit/loss statements, forecasting, and budget functions.
  • Must be polished, professional, and have a strong command of both written and verbal English.
  • Must be organized, proactive, and possess a strong attention to detail.
  • Must be highly proficient in Microsoft Office (Outlook, Word, Excel).
  • Previous experience with Booker, Book4Time, Spa Soft preferred.
  • CPR and First Aid certified desirable.

BENEFITS/PERKS
  • Medical, Dental and Vision (FTE only)
  • 401K Matching
  • PTO - Paid/Holiday Time Off
  • VTO - Voluntary Time Off
  • Discounts on Retail Products and Spa Services

COMPENSATION: $85,000 + Bonus + Benefits
The salary pay range for this role is $85,000 - $105,000. This rate is only applicable for jobs to be performed at The Spa at The Lodge. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Apply