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Resolvesoft Jobs in Olney, MD (NOW HIRING)

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Position: Data Visualization Specialist Location: Remote Position Summary The Data Visualization Specialist supports the Client's National Customer Service Improvement Project (CSIP) by designing and ...

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Data Analyst

Washington, DC · On-site

$65K - $85K/yr

Position: Data Analyst Location: Onsite, Washington DC Position Summary The Data Analyst supports the Client's Customer Service Improvement Project (CSIP) by collecting, analyzing, and reporting data ...

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Data Engineer

Washington, DC · Remote

$98K - $128K/yr

Position: Data Engineer / Data Project Lead Location: Remote Position Summary The Data Engineer / Data Project Lead provides technical leadership for data management and data engineering activities ...

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Senior Enterprise System Architect Location: Remote Position Type: Full-Time Clearance/Suitability: Public Trust (Tier 1 / NACI) Citizenship Requirement: U.S. Citizen or Legal Permanent Resident (LPR ...

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Position: Data Management Specialist Location: Onsite, Washington DC Position Summary The Data Management Specialist supports the Client's National Customer Service Improvement Project (CSIP) by ...

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508 Compliance SME

Washington, DC · Remote

$120K - $125K/yr

Position Summary The Accessibility Testing Product Owner is a critical position within the Quality Control program responsible for coordinating the execution of the Section 508 oversight program.

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Position: Data Entry Support Specialist Location: Remote Position Summary The Data Entry Support Specialist provides administrative and data entry support to the Client's National Customer Service ...

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Resolvesoft information

What is the difference between Resolvesoft vs Customer Support Specialist?

AspectResolvesoftCustomer Support Specialist
Required CredentialsTechnical certifications, software knowledgeCustomer service training, communication skills
Work EnvironmentOffice or remote, technical support settingCall centers, online support, retail
Employer & IndustryIT, software companies, tech industryRetail, telecom, service industries
Search & Comparison IntentTechnical troubleshooting, software supportCustomer service, issue resolution

Resolvesoft typically involves technical support roles requiring software knowledge and technical certifications, often within IT or tech companies. Customer Support Specialists focus on resolving customer issues through communication skills in various industries like retail or telecom. While both roles involve support, Resolvesoft emphasizes technical troubleshooting, whereas Customer Support Specialists handle general customer inquiries.

What are the key skills and qualifications needed to thrive as a Resolvesoft professional?

To thrive as a Resolvesoft professional, you generally need strong problem-solving skills, proficiency in software development, and a relevant degree in computer science or related fields. Familiarity with industry-standard programming languages, software development tools, and, if applicable, certifications in project management or specific technologies is valuable. Excellent communication, teamwork, and adaptability help you work effectively with colleagues and clients. These skills ensure successful project delivery, high client satisfaction, and continuous improvement in a dynamic technology environment.

What is Resolvesoft?

Resolvesoft is a software company that specializes in providing business process management (BPM) solutions and workflow automation tools. Their products are designed to help organizations streamline operations, automate repetitive tasks, and improve overall efficiency. Resolvesoft's platforms often include features such as task tracking, integration with existing software, and customizable workflows to fit various business needs. By leveraging Resolvesoft's solutions, companies can reduce manual errors and enhance collaboration across teams.

What are some common challenges faced by software engineers at Resolvesoft and how are they addressed within the team?

Software engineers at Resolvesoft often encounter challenges such as rapidly evolving project requirements and tight deadlines. To address these, the team emphasizes agile methodologies, regular stand-ups, and effective communication across departments. Collaboration is key—engineers work closely with product managers and QA specialists to ensure clarity and timely delivery. The company also supports continuous learning and encourages knowledge sharing sessions to help team members stay up to date and overcome technical obstacles.
What job categories do people searching Resolvesoft jobs in Olney, MD look for? The top searched job categories for Resolvesoft jobs in Olney, MD are:
What cities near Olney, MD are hiring for Resolvesoft jobs? Cities near Olney, MD with the most Resolvesoft job openings:
Infographic showing various Resolvesoft job openings in Olney, MD as of July 2026, with employment types broken down into 100% Full Time. Highlights an 11% Physical, and 89% Remote job distribution.

Data Visualization Specialist

ResolveSoft Inc

Washington, DC • Remote

$78K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 hours ago

Posted today

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Job description

Position: Data Visualization Specialist
Location: Remote

Position Summary

The Data Visualization Specialist supports the Client’s National Customer Service Improvement Project (CSIP) by designing and developing high-quality data visualizations, dashboards, reports, and presentations that enable data-informed decision-making for the Client. This role translates complex program, grants, and operational data into clear, accessible, and actionable visual products aligned with user needs, federal accessibility standards, and OHS priorities.

The Data Visualization Specialist collaborates closely with the Data Engineer/Data Project Lead, Data Analysts, and program staff to ensure visual products are accurate, consistent with source data, and tailored to their intended audiences.


Primary Responsibilities

  • Design, develop, and maintain dashboards, reports, and visual analytics to support grants management, monitoring, program oversight, and leadership decision-making.
  • Translate complex quantitative and qualitative data into clear, user-friendly visual formats that communicate trends, risks, and insights effectively.
  • Create visual content for management briefings, presentations, reports, and ad hoc leadership requests.
  • Support iterative development of visual products by incorporating user feedback and evolving requirements.
  • Ensure visualizations align with program objectives, operational workflows, and data-informed priorities.
  • Work closely with data engineering and analytics staff to ensure visual products accurately reflect underlying data sources.
  • Apply federal accessibility standards (e.g., Section 508 considerations) and best practices to visual designs.
  • Utilize approved visualization and analytics tools to develop and maintain visual products.
  • Document visualization logic, data sources, and assumptions to support transparency, reuse, and knowledge transfer.
  • Support development of templates, style guides, and standard visualization components to promote consistency.
  • Contribute to national initiatives, cross-regional efforts, and special data projects by developing tailored data visualizations and visual summaries.
  • Support ad hoc data requests and rapid-turn analyses, as needed, within contract scope.
  • Participate in meetings, briefings, and planning discussions related to data reporting and visualization needs.

 

Required Qualifications

  • Bachelor’s degree in data visualization, information design, data science, statistics, or a related field from an accredited institution.
  • 3+ years of post-baccalaureate professional experience directly related to data visualization, reporting, or information design.
  • 1+ years of experience translating complex data into clear, effective visual stories for diverse audiences.
  • 1+ years of experience with visualization tools such as Tableau, Power BI, or similar platforms.
  • 1+ years of experience supporting federal programs or grants management environments; early childhood or Head Start/Early Head Start is preferred.   
  • US government-issued security clearance required (will be initiated upon hire)
  • Valid driver’s license and ability to pass an MVR check.

 Preferred Qualifications

  • Demonstrated ability to collaborate with technical and non-technical stakeholders.
  • Strong written and verbal communication skills.
  • Ability to design visuals that are both analytically sound and visually engaging.
  • Attention to detail and strong quality assurance skills.
  • Ability to manage multiple priorities in a dynamic, team-based environment
  • Experience supporting federal programs or grants management environments
  • Familiarity with geographic or spatial data visualization tools (e.g., GIS or mapping tools).
  • Knowledge of accessibility standards and requirements for federal reporting.


Company Description

Our mission is to empower our clients to achieve sustainable success through efficient, cost-effective, and scalable solutions that drive significant performance improvements. We believe in delivering value-driven results and fostering a culture that attracts and retains top talent to provide scalable, adaptable services.