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Resolvesoft Jobs in Coppell, TX (NOW HIRING)

Data Management Specialist

Dallas, TX · On-site

$70K - $92K/yr

Position: Data Management Specialist Location: Onsite, Dallas, TX Position Summary The Data Management Specialist supports the Client's National Customer Service Improvement Project (CSIP) by ...

Data Analyst

Dallas, TX · On-site

$65K - $84K/yr

Position: Data Analyst Location: Onsite, Dallas, TX Position Summary The Data Analyst supports the Client's Customer Service Improvement Project (CSIP) by collecting, analyzing, and reporting data ...

Resolvesoft information

What is Resolvesoft?

Resolvesoft is a software company that specializes in providing business process management (BPM) solutions and workflow automation tools. Their products are designed to help organizations streamline operations, automate repetitive tasks, and improve overall efficiency. Resolvesoft's platforms often include features such as task tracking, integration with existing software, and customizable workflows to fit various business needs. By leveraging Resolvesoft's solutions, companies can reduce manual errors and enhance collaboration across teams.

What are the key skills and qualifications needed to thrive as a Resolvesoft professional?

To thrive as a Resolvesoft professional, you generally need strong problem-solving skills, proficiency in software development, and a relevant degree in computer science or related fields. Familiarity with industry-standard programming languages, software development tools, and, if applicable, certifications in project management or specific technologies is valuable. Excellent communication, teamwork, and adaptability help you work effectively with colleagues and clients. These skills ensure successful project delivery, high client satisfaction, and continuous improvement in a dynamic technology environment.

What are some common challenges faced by software engineers at Resolvesoft and how are they addressed within the team?

Software engineers at Resolvesoft often encounter challenges such as rapidly evolving project requirements and tight deadlines. To address these, the team emphasizes agile methodologies, regular stand-ups, and effective communication across departments. Collaboration is key—engineers work closely with product managers and QA specialists to ensure clarity and timely delivery. The company also supports continuous learning and encourages knowledge sharing sessions to help team members stay up to date and overcome technical obstacles.

What is the difference between Resolvesoft vs Customer Support Specialist?

AspectResolvesoftCustomer Support Specialist
Required CredentialsTechnical certifications, software knowledgeCustomer service training, communication skills
Work EnvironmentOffice or remote, technical support settingCall centers, online support, retail
Employer & IndustryIT, software companies, tech industryRetail, telecom, service industries
Search & Comparison IntentTechnical troubleshooting, software supportCustomer service, issue resolution

Resolvesoft typically involves technical support roles requiring software knowledge and technical certifications, often within IT or tech companies. Customer Support Specialists focus on resolving customer issues through communication skills in various industries like retail or telecom. While both roles involve support, Resolvesoft emphasizes technical troubleshooting, whereas Customer Support Specialists handle general customer inquiries.

What are popular job titles related to Resolvesoft jobs in Coppell, TX?

For Resolvesoft jobs in Coppell, TX, the most frequently searched job titles are:

What job categories do people searching Resolvesoft jobs in Coppell, TX look for?

The top searched job categories for Resolvesoft jobs in Coppell, TX are:

What cities near Coppell, TX are hiring for Resolvesoft jobs?

Cities near Coppell, TX with the most Resolvesoft job openings:

Infographic showing various Resolvesoft job openings in Coppell, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, and 33% Remote job distribution.

Data Management Specialist

ResolveSoft Inc

Dallas, TX • On-site

$70K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Position: Data Management Specialist
Location:  Onsite, Dallas, TX

Position Summary

The Data Management Specialist supports the Client’s National Customer Service Improvement Project (CSIP) by ensuring the accuracy, integrity, organization, and usability of data used to support grants management, monitoring, reporting, and program oversight for the Client. This role is responsible for data quality oversight, records management, workflow tracking, and maintenance of data assets and systems that support day-to-day operations and decision-making.

The Data Management Specialist works closely with the Data Engineer/Data Project Lead, Data Analysts, Data Visualization Specialists, and program staff to ensure data are reliable, well-documented, and aligned across systems in accordance with federal standards and Client requirements.


Primary Responsibilities

  • Support data quality assurance and validation activities to ensure accuracy, completeness, and consistency of program and grants management data.
  • Review data maintained in federal systems, tracking tools, and operational datasets to identify discrepancies, outdated records, or potential quality issues.
  • Support implementation of data governance practices appropriate for federal grants and program oversight environments.
  • Assist in mitigating competing sources of truth by promoting alignment across systems and tools.
  • Create, update, and maintain data assets and records that support grants administration, monitoring, and oversight activities.
  • Support proper organization, maintenance, and documentation of records in accordance with OHS procedures and federal records management requirements.
  • Assist with metadata management and documentation to support data transparency and usability.
  • Maintain and support workflow and task tracking tools (e.g., Smartsheet-based solutions) used to track grants management activities, requests, and timelines.
  • Update and manage trackers related to applications, monitoring activities, correspondence, staffing, and other administrative workflows.
  • Support generation of standard reports, status updates, and tracking summaries using maintained data assets.
  • Support data integration efforts by coordinating with data engineering staff to validate inputs and outputs from integrated systems.
  • Assist with data entry, updates, and corrections in systems and tools used to support grants administration and oversight.
  • Respond to data-related requests by locating, compiling, and organizing relevant data and records.
  • Develop and maintain documentation related to data assets, workflows, and procedures.
  • Support development of guidance and reference materials to promote consistent data practices across teams.
  • Contribute to data-informed process improvement efforts by identifying opportunities to improve efficiency and data reliability.


Required Qualifications


  • Bachelor’s degree in information management, library science, information systems, public administration, or a related field from an accredited institution.
  • 3+ years of post-baccalaureate professional experience directly related to data management, records management, or information management.
  • 1+ years of experience supporting data quality assurance, validation, or governance activities.
  • 1+ years of experience managing or supporting document or record management systems.
  • 1+ years of experience supporting federal programs or grants management environments; early childhood or Head Start/Early Head Start is preferred.   
  • US government-issued security clearance required (will be initiated upon hire)
  • Valid driver’s license and ability to pass an MVR check.

 

Preferred Qualifications

  • Strong attention to detail and commitment to data accuracy.
  • Experience working with spreadsheets or data management tools (e.g., Excel or Smartsheet), with advanced proficiency in at least one.
  • Basic familiarity with structured data and databases; introductory SQL knowledge preferred.
  • Strong organizational and documentation skills.
  • Ability to manage multiple tasks and priorities in a collaborative environment.
  • Strong written and verbal communication skills.
  • Experience supporting federal programs or grants management environments.
  • Familiarity with federal data governance or records management requirements.
  • Experience supporting early childhood or Head Start programs.


Company Description

Our mission is to empower our clients to achieve sustainable success through efficient, cost-effective, and scalable solutions that drive significant performance improvements. We believe in delivering value-driven results and fostering a culture that attracts and retains top talent to provide scalable, adaptable services.