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What is a Resolve Health professional?

A Resolve Health professional typically refers to someone who works for or with Resolve Health, a healthcare organization that focuses on providing innovative health solutions, patient advocacy, and healthcare management. Their roles may include assisting patients in navigating the healthcare system, coordinating care, or supporting wellness initiatives. These professionals often work to ensure that patients receive the best possible care and have access to necessary resources. They may also collaborate with medical providers, insurance companies, and other stakeholders to resolve health-related challenges.

What are the key skills and qualifications needed to thrive as a Health Information Manager, and why are they important?

To thrive as a Health Information Manager, you need expertise in health information management, data analysis, and a relevant degree such as Health Information Management or a related field. Familiarity with electronic health record (EHR) systems, coding standards (like ICD-10), and certifications such as RHIA or RHIT are typically required. Exceptional attention to detail, organizational skills, and effective communication are crucial soft skills for managing sensitive health data and collaborating with healthcare teams. These skills ensure the accuracy, security, and compliance of health information, which are vital for effective patient care and regulatory adherence.

What is the difference between Resolve Health vs Medical Assistant?

AspectResolve Health
CertificationsVaries by role, often includes health coaching or patient support certifications
Work EnvironmentHealthcare settings, clinics, telehealth platforms
Employer & IndustryHealthcare providers, telehealth companies, wellness organizations
Job FocusPatient engagement, health education, care coordination

Resolve Health professionals typically focus on patient support, health coaching, and care coordination, often working in telehealth or wellness settings. Medical Assistants perform clinical and administrative tasks in healthcare clinics, assisting with patient exams and documentation. While both roles support patient care, Resolve Health roles emphasize health education and remote support, whereas Medical Assistants are more involved in direct clinical procedures.

What are some typical challenges faced by professionals working in health insurance resolution roles at Resolve Health?

Professionals in health insurance resolution at Resolve Health often navigate complex healthcare billing systems and communicate with both insurers and patients to resolve claim discrepancies. A common challenge is staying up-to-date with frequently changing insurance policies and regulations, which requires continuous learning and adaptability. Additionally, professionals must manage high caseloads while maintaining empathy and clear communication, as they advocate for clients and work to reduce financial stress related to medical bills. Collaboration with internal teams such as customer support and legal advisors is also essential to provide comprehensive solutions.
Infographic showing various Resolve Health job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
School Health Physician, Bureau of School Health

School Health Physician, Bureau of School Health

City of New York

Long Island City, NY • Hybrid

Part-time

Medical, Retirement

Posted 5 days ago


City Of New York rating

7.1

Company rating: 7.1 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

481st of 644 rated public administrative organizations


Job description

Job Description

City Medical Specialist I / 35 hours (Part-Time)
The Office of School Health (OSH) is a joint program of the Department of Education and the Department of Health and Mental Hygiene, responsible for promoting the health of 1.3 million school-aged children in approximately 1,800 public and non-public schools across New York City. OSH provides mandated clinical services, public health initiatives, chronic disease management, reproductive health care, and case management to ensure that students are healthy and ready to learn. Physicians in OSH also review medical accommodations, respond to public health emergencies, and coordinate with community providers to support the health and safety of students.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Under the supervision of the Supervising Physician, the School Health Physician's responsibilities will include but are not limited to:
- Work within the mandates, policies and protocols of the Office of School Health.
- Attend to the health needs and medical issues specific of all students in a designated school community
- Complete medical accommodation reviews efficiently, using sound clinical Perform mandated physical examinations (New Admission Exams, Sports Physicals, and working Paper Physicals). - Judgment coordinating services when appropriate
- Participate in meetings concerning student medical needs at school. Implement initiatives that promote positive health behaviors
- Support the development of school educational and prevention programs specifically designed to promote the health and wellness of students.
- Provide clinical assistance in the event of an environmental or communicable disease occurrence.
- Function as a liaison for students with community health providers to medical issues that affect school performance. Support all medical initiatives established by the Office of School resolve Health, e.g. Asthma, Reproductive Health, Obesity, and Diabetes programs and protocols.
- Maintain good public relations and communicate effectively within the school community and community-based organizations. Keep abreast of health management policy statements and emerging clinical research related to school health.
- Attend all mandated DOHMH and OSH activities Attend all program meetings and Continuing Medical Education classes provided by the Office of School Health.
PREFERRED SKILLS:
- Strong clinical pediatric experience
- Excellent computer proficiency
- Proficiency with Microsoft Word, Excel, Outlook, and other Microsoft applications.
- Excellent customer service skills.
Why you should work for us:
- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.
Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!
The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.
CITY MEDICAL SPECIALIST (PART- - 53040

Qualifications

Possession of a valid license to practice medicine in the State of New York; and either:
a) Valid Board Certification issued by the appropriate American Specialty Board in any specialty area required by the agency; or
b) Current approved application on file for admission to the certifying examination given by the appropriate American Specialty Board in any specialty area required by the agency.
To be assigned to Assignment Level II, individuals must have, in addition to meeting the minimum qualification requirements for Assignment Level I described above, one year of satisfactory experience practicing in the specialty area.
To be assigned to Assignment Level III, individuals must possess:
a) A valid license to practice medicine in the State of New York; and
b) A Master's degree in Public Health, or equivalent Master's degree, including or supplemented by graduate credits in epidemiology and biostatistics. Completion of Epidemic Intelligence Service program of the Center for Disease Control and Prevention may be used to substitute for this Master's degree; and
c) At least two years of satisfactory experience after receipt of the Master's degree, or equivalent, in the practice of epidemiology. Specialty Board Certification or eligibility may be substituted for one year of this experience.
To be assigned to Assignment Level IV, individuals must possess:
a) A valid license to practice medicine in the State of New York; and
b) Completion of an approved residency program in an accredited hospital, including three years of experience, in either internal medicine, or family practice, or pediatrics, or another related specialty area required by the Department of Health and Mental Hygiene; and
c) Valid board certification or board eligibility issued by the appropriate American Subspecialty Board in Infectious Disease, Pulmonary Medicine, or a related subspecialty; and
d) Completion of an approved fellowship program in an accredited hospital, including two years of experience, in either infectious diseases, or pulmonary medicine, or another related subspecialty required by the Department of Health and Mental Hygiene.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.


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