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Resolution Processing Jobs in Irvine, CA (NOW HIRING)

Raymond Corporation

Processor

Cypress, CA · On-site

$21 - $23/hr

Prioritize incomplete and aging work orders through to resolution. * Processor will work with accounting department on credits and invoice disputes to resolution. Required Skills/Abilities:

The Raymond Corporation

Processor

Cypress, CA · On-site

$21 - $23/hr

Prioritize incomplete and aging work orders through to resolution. * Processor will work with accounting department on credits and invoice disputes to resolution. Required Skills/Abilities:

United Westlabs

Account Analyst Supervisor

Santa Ana, CA · On-site

$65K - $80K/yr

Ensure timely resolution of claim issues and payer disputes. * Identify opportunities to maximize ... Process Improvement * Collaborate with Compliance, Operations, IT, and Client Services to resolve ...

American Tax Defense

Case Manager

Santa Ana, CA · On-site

$22 - $24/hr

You will also provide guidance and support to clients throughout the resolution process, including audits, appeals, and collections proceedings. Responsibilities: * Manage a portfolio of tax cases ...

American Tax Defense

Case Manager

Santa Ana, CA · On-site

$22 - $24/hr

You will also provide guidance and support to clients throughout the resolution process, including audits, appeals, and collections proceedings. Responsibilities: * Manage a portfolio of tax cases ...

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All JobsResolution Processing JobsResolution Processing Jobs in Irvine, CA

Resolution Processing information

See Irvine, CA salary details

$16

$37

$56

How much do resolution processing jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for resolution processing in Irvine, CA is $37.76, according to ZipRecruiter salary data. Most workers in this role earn between $26.06 and $50.05 per hour, depending on experience, location, and employer.

What is the difference between Resolution Processing vs Claims Processor?

AspectResolution ProcessingClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires insurance or claims processing certifications
Work EnvironmentOffice settings, call centers, or remote work; primarily administrative and customer serviceOffice or remote; handling insurance claims, data entry, and customer communication
Industry UsageInsurance, healthcare, financeInsurance, healthcare, government agencies
Common Search/ComparisonResolution Processing vs Claims Processor

Resolution Processing and Claims Processors both handle insurance-related tasks, often in similar environments. Resolution Processing typically focuses on resolving claims issues, discrepancies, or appeals, while Claims Processors primarily review and process insurance claims from submission to payout. Both roles require similar credentials and are used across insurance and healthcare industries. Understanding their differences helps job seekers identify the right career path within the claims and resolution field.

What are popular job titles related to Resolution Processing jobs in Irvine, CA? For Resolution Processing jobs in Irvine, CA, the most frequently searched job titles are:
What job categories do people searching Resolution Processing jobs in Irvine, CA look for? The top searched job categories for Resolution Processing jobs in Irvine, CA are:
What cities near Irvine, CA are hiring for Resolution Processing jobs? Cities near Irvine, CA with the most Resolution Processing job openings:
Resolution Processing jobs near you
Infographic showing various Resolution Processing job openings in Irvine, CA as of June 2026, with employment types broken down into 75% Full Time, 6% Part Time, 13% Temporary, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $78,551 per year, or $37.8 per hour.
Senior Asset Resolution Specialist

Senior Asset Resolution Specialist

East West Bank

Rowland Heights, CA • On-site

$28/hr

Full-time

Posted 5 days ago

Job description

Introduction
Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.
Overview
Senior Asset Resolution Specialist is responsible for the collection of overdue payments for Single Family Loans, Home Equity Lines of Credit and Credit Cards while minimizing collection costs and loan losses on assigned accounts. This role conducts timely and effective collection follow-up in varying stages, and on accounts where a potential for risk to the Bank is evident. This position is open for additional responsibility which could include monitoring Bankruptcies, initiating Notice of Defaults and processing Foreclosures. The specialist must follow and ensure compliance with all regulatory compliance requirements and provide statistical reporting.
Responsibilities
  • Make collection calls on delinquent SFR mortgage, home equity lines of credit (HELOC) and credit cards obtaining reason for delinquency.
  • Verify customer contact information and accurately document conversation into the collections servicing systems.
  • Assist customers in setting payment arrangements while adhering to the Fair Debt Collections Practice Act (FDCPA) and internal policies and procedures.
  • Ensure compliance with state, federal regulations, and investor guidelines.
  • Monitor Bankruptcy (BK) filings on an as needed basis to support the Bankruptcy and Foreclosure Specialists.
  • Handle the foreclosure process for mortgage, HELOC and investor delinquent mortgage loans, including Notice of Intent, Notice of Default, foreclosure bid, etc. as needed.
  • Interact with inside and outside attorneys when legal issues arise on foreclosures, bankruptcy or pending litigation and settlement agreements if needed.
  • May perform other duties as assigned

Qualifications
  • Bachelor's Degree or equivalent education and work experience required.
  • 5-7+ years of mortgage or other default experience with background in loss mitigations solutions, bankruptcy, and foreclosure.
  • Requires an in-depth knowledge of Fair Debt Collection Practices Act (FDCPA) as well as Fair Lending and Fair Housing Acts
  • Knowledge of Fannie Mae investor guidelines for servicing past due loans
  • Strong analytical and problem-solving skills.
  • Excellent verbal, written and interpersonal communication skills.
  • Prefer Experience in Black Knight (MSP) and FIS systems preferred.
  • Professional working proficiency in Mandarin and or Cantonese is a plus.
  • Proficient with Microsoft suite of office products, including Word, Excel, PowerPoint & Vision

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.
Compensation
The base pay range for this position is USD $28.00/Hr. - USD $38.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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