Keyport, NJ · On-site
$45K - $55K/yr
Support the team in processing insurance policy applications, endorsement changes and cancellations efficiently. * Assist in problem resolution, process policy change requests, and process payments.
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Keyport, NJ · On-site
$45K - $55K/yr
Support the team in processing insurance policy applications, endorsement changes and cancellations efficiently. * Assist in problem resolution, process policy change requests, and process payments.
Paramus, NJ · On-site
$70 - $100/hr
Issue Resolution: Act as the escalation point for complex technical problems. Troubleshoot and resolve issues related to hardware, software, and IT processes. * Communication: Maintain clear and ...
Paramus, NJ · On-site
$70 - $100/hr
Issue Resolution: Act as the escalation point for complex technical problems. Troubleshoot and resolve issues related to hardware, software, and IT processes. * Communication: Maintain clear and ...
Paramus, NJ · On-site
Issue Resolution: Act as the escalation point for complex technical problems. Troubleshoot and resolve issues related to hardware, software, and IT processes. * Communication: Maintain clear and ...
Paramus, NJ · On-site
Issue Resolution: Act as the escalation point for complex technical problems. Troubleshoot and resolve issues related to hardware, software, and IT processes. * Communication: Maintain clear and ...
Toms River, NJ · On-site
$18.25 - $25/hr
This person takes calls from customers, management, and staff and initiates the resolution processes for all requests. He or she reports directly to the Workflow Coordinator Manager and works closely ...
Toms River, NJ · On-site
$18.25 - $25/hr
This person takes calls from customers, management, and staff and initiates the resolution processes for all requests. He or she reports directly to the Workflow Coordinator Manager and works closely ...
Oversee all aspects of client account servicing, inquiries, transactional processing, and problem resolution. * Serve as a top level of support for external clients whose issues were not resolved ...
Oversee all aspects of client account servicing, inquiries, transactional processing, and problem resolution. * Serve as a top level of support for external clients whose issues were not resolved ...
Jersey City, NJ · On-site
$144K - $185K/yr
Oversee all aspects of client account servicing, inquiries, transactional processing, and problem resolution. * Serve as a top level of support for external clients whose issues were not resolved ...
Jersey City, NJ · On-site
$144K - $185K/yr
Oversee all aspects of client account servicing, inquiries, transactional processing, and problem resolution. * Serve as a top level of support for external clients whose issues were not resolved ...
Ramsey, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
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Ramsey, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Montvale, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Montvale, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Montvale, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
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Montvale, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Mahwah, NJ · On-site
$25 - $31/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
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Mahwah, NJ · On-site
$25 - $31/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Newark, NJ · On-site
$43K - $49K/yr
This position will be the first point of contact for users seeking word processing assistance and/or document problem resolution. The position requires an advanced level of familiarity and knowledge ...
Newark, NJ · On-site
$43K - $49K/yr
This position will be the first point of contact for users seeking word processing assistance and/or document problem resolution. The position requires an advanced level of familiarity and knowledge ...
Hackensack, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
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Hackensack, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Ramsey, NJ · On-site
$111K - $192K/yr
Ensure high-quality incident intake, triage, escalation, and resolution processes * Drive SLA compliance, first-call resolution, and end-user satisfaction metrics * Establish and optimize call ...
Ramsey, NJ · On-site
$111K - $192K/yr
Ensure high-quality incident intake, triage, escalation, and resolution processes * Drive SLA compliance, first-call resolution, and end-user satisfaction metrics * Establish and optimize call ...
Trenton, NJ · On-site
$60 - $64/hr
Strong knowledge of customer service best practices and issue resolution processes * Experience working with Salesforce Service Cloud or similar customer service and case management platforms
Trenton, NJ · On-site
$60 - $64/hr
Strong knowledge of customer service best practices and issue resolution processes * Experience working with Salesforce Service Cloud or similar customer service and case management platforms
Woodcliff Lake, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Quick apply
Woodcliff Lake, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Montvale, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Montvale, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Woodcliff Lake, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Quick apply
Woodcliff Lake, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Woodcliff Lake, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Quick apply
Woodcliff Lake, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Woodcliff Lake, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Woodcliff Lake, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Montvale, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
Quick apply
Montvale, NJ · On-site
$25 - $33/hr
Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...
| Aspect | Resolution Processing | Claims Processor |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require insurance or claims processing certifications | High school diploma or equivalent; often requires insurance or claims processing certifications |
| Work Environment | Office settings, call centers, or remote work; primarily administrative and customer service | Office or remote; handling insurance claims, data entry, and customer communication |
| Industry Usage | Insurance, healthcare, finance | Insurance, healthcare, government agencies |
| Common Search/Comparison | Resolution Processing vs Claims Processor |
Resolution Processing and Claims Processors both handle insurance-related tasks, often in similar environments. Resolution Processing typically focuses on resolving claims issues, discrepancies, or appeals, while Claims Processors primarily review and process insurance claims from submission to payout. Both roles require similar credentials and are used across insurance and healthcare industries. Understanding their differences helps job seekers identify the right career path within the claims and resolution field.
For Resolution Processing jobs in New Jersey, the most frequently searched job titles are:
The top searched job categories for Resolution Processing jobs in New Jersey are:
Cities in New Jersey with the most Resolution Processing job openings:
$45K - $55K/yr
Full-time
Medical, Retirement, PTO
Posted 10 days ago
Colonial Insurance Agency in Keyport, NJ is looking for a new Full Time Licensed Customer Service Representative. We have been serving the insurance needs of businesses in New Jersey since 1981, and we'd love the opportunity to show you what makes our team special. We support our staff with professional development and generous benefits and bonuses to help them meet their professional goals while maintaining a work/life balance. Your professional, positive attitude paired with your rapport-building and attention to detail will be vital in providing our clients with the exceptional service and personalized care they know us for. We can't wait to meet you. Apply today!
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Sourced by ZipRecruiter
1 - 10 Employees
Keyport, NJ, US
1981
