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Resolution Processing Jobs in New Jersey (NOW HIRING)

Word Processor

Newark, NJ · On-site

$43K - $49K/yr

This position will be the first point of contact for users seeking word processing assistance and/or document problem resolution. The position requires an advanced level of familiarity and knowledge ...

Customer Support Coordinator

Montvale, NJ · On-site

$19.50 - $24.75/hr

Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...

Customer Support Coordinator

Montvale, NJ · On-site

$19.50 - $24.75/hr

Update customer records and track orders to facilitate accurate and timely issue resolution. * Process Improvement: Identify recurring customer issues, suggest process improvements, and report ...

Supervise processing of received wastes, including communications with customer to provide updates ... resolution * Supervise fork trucks and other heavy equipment to move all materials including ...

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Workflow Administrator

Toms River, NJ · On-site

$17.50 - $24/hr

This person takes calls from customers, management, and staff and initiates the resolution processes for all requests. He or she reports directly to the Workflow Coordinator Manager and works closely ...

Experience working directly with the client team to resolve system integration test and user acceptance test cases and coordination of defect tracking, analysis and resolution process Qualifications

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Resolution Processing information

What is the difference between Resolution Processing vs Claims Processor?

AspectResolution ProcessingClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires insurance or claims processing certifications
Work EnvironmentOffice settings, call centers, or remote work; primarily administrative and customer serviceOffice or remote; handling insurance claims, data entry, and customer communication
Industry UsageInsurance, healthcare, financeInsurance, healthcare, government agencies
Common Search/ComparisonResolution Processing vs Claims Processor

Resolution Processing and Claims Processors both handle insurance-related tasks, often in similar environments. Resolution Processing typically focuses on resolving claims issues, discrepancies, or appeals, while Claims Processors primarily review and process insurance claims from submission to payout. Both roles require similar credentials and are used across insurance and healthcare industries. Understanding their differences helps job seekers identify the right career path within the claims and resolution field.

What are popular job titles related to Resolution Processing jobs in New Jersey? For Resolution Processing jobs in New Jersey, the most frequently searched job titles are:
What job categories do people searching Resolution Processing jobs in New Jersey look for? The top searched job categories for Resolution Processing jobs in New Jersey are:
What cities in New Jersey are hiring for Resolution Processing jobs? Cities in New Jersey with the most Resolution Processing job openings:
Infographic showing various Resolution Processing job openings in New Jersey as of June 2026, with employment types broken down into 85% Full Time, and 15% Temporary. Highlights an 100% In-person job distribution.
Word Processor

$43K - $49K/yr

Other

Posted 26 days ago


Job description

Job Description We are currently looking for a motivated and experienced Word Processor. The position will provide legal assistance to attorneys, focusing on detail and accuracy. This position will be the first point of contact for users seeking word processing assistance and/or document problem resolution.

The position requires an advanced level of familiarity and knowledge with technology and with a willingness to learn rapidly. A professional, personable demeanor is essential and with a dedication to customer service. The successful candidate will be self-motivated, flexible, and willing to go the extra mile to solve problems.

Advanced communication and people skills are critical to success. Essential Functions: Word Processor with a strong technical legal background, capable of working independently and with all users seeking word processing assistance and/or document problem resolution. Respond to incoming administrative tasks in timely manner; Document production and editing utilizing Document production and editing utilizing Microsoft Office, particularly Windows 10 & Microsoft 365, Word, Outlook, Excel, Teams, Kofax Power PDF, iManage Document Management System, Best Authority, Intapp Time, Intapp Billstream, Legal Numbering, Litera Compare, Big Hand Dictation, Zoom and DocuSign, and similar software; Assist with document conversion and clean up; create and revise complex legal documents adhering to Firm styles and guidelines; Printing complex documents; User support and customer service.

Providing technical assistance via e-mail, phone, helpdesk ticketing system and in-person; Facilitating the creation/edition of Tables of Authorities and Table of Contents using Best Authority; hyperlinking utilizing Westlaw and Lexis; Bookmarking; Data entry using various software applications and/or transcripts of analog/digital dictation; (BigHand) Entering attorney time and file expense reports, as needed; Knowledge and competence in E-Filing in both Federal and State Courts in NJ/NY; Knowledge and competence for In-Person/Virtual Notarization; Perform duties of department secretary when requested or required by department operations; Competencies: Minimum of 5 years law firm secretarial and/or word processing experience; Advanced knowledge of multiple legal software: Microsoft Suite (Word, Outlook, Excel, PowerPoint), Windows 10, Microsoft 365, Word, Outlook, Excel, Teams, Kofax Power PDF, iManage Document Management System, Best Authority, Intapp Time, Intapp Billstream, Legal Numbering, Litera Compare, Big Hand Dictation, Zoom and DocuSign; Ability to multi-task and prioritize assignments; excellent attention to detail: Strong Customer Service Skills; flexiblity to stay late/come in early as necessary; Strong problem-solving skills; Strong organizational and interpersonal skills; Strong oral and written communication skills; Ability to quickly learn new technology and develop computer skills as required to meet users questions; Ability to work independently and complete a high volume of work in a timely manner Education: High School Diploma required; Bachelor's or Associate degree a plus. If you are interested in this opportunity, please reach out to Kiersten Ahle at Kahle@friedmanwilliams.com.