Resolution Management Jobs in Michigan City, IN (NOW HIRING)

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Hitachi Global Air Power:

We build the machines that power industry. We are Hitachi Global Air Power ("HGAP"), a leading global industrial compressed air manufacturer driving the innovations that keep the world moving.

From our headquarters in Michigan City, Indiana, our compressed air solutions power manufacturing operations all around the globe: from food and beverage to life-saving pharmaceuticals and cutting edge semi-conductor chips. Our portable compressors provide the air power to build roads and bridges, lay pipelines and aid in oil and gas mining and production.

We are a team of innovators, engineers, and quality experts with a shared vision to create the next generation of efficient, environment-forward compressed air solutions that meet the demands of today, while boldly contributing to a sustainable, circular economy.With more than 58 years of legacy and trusted performance through our brands -Hitachi, Sullair, and Champion (Australia), we are proud of our reputation for reliability, durability, and performance and groundbreaking engineering.

Join us in building a future where your work has an impact. At Hitachi Global Air Power, you will be part of a global network that is shaping the future of industrial power.

Summary of the position:

The Quality Engineer serves as the primary liaison between the organization and the quality department for assigned product groups. This role is focused on driving continuous improvement and achieving zero defects by proactively addressing internal and customer quality issues. The Quality Engineer also leads root cause analysis, supports corrective actions, and monitors KPIs in collaboration with Operations, Engineering, and Supplier Quality teams.

Location: On-site, Michigan City, IN

At this time, we are unable to provide visa sponsorship for this role.

Minimum Requirements

• Bachelor's degree in Engineering (Industrial, Mechanical, Electrical, or Manufacturing).
• 5+ years of quality experience in a manufacturing environment.
• Working knowledge of ISO 9001, ISO 14001, and OHSAS 18001 management systems.
• Experience with quality tools such as PPAP, FMEA, Control Plans, 8D, MSA, and SPC.
• Ability to interpret engineering drawings and use standard quality measurement tools (e.g., calipers, micrometers, thread gages).

Preferred Qualifications

• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Strong communication, problem-solving, and team collaboration skills.
• ASQ certifications such as CQE, CQA, or CQM, prefered
• Hands-on experience with Lean and Six Sigma tools (e.g., Value Stream Mapping, Root Cause Analysis, Cpk/Ppk, GR&R, Kaizen, 5S).
• Knowledge of ERP Business Systems - Quality Modules (i.e. SAP) - Prefered

Key Responsibilities

• Lead the daily management of the receiving inspection process to ensure effective and timely inspection is completed of received product and returned products.
• Provide technical guidance and training to the Quality Technicians who are responsible for incoming inspection.
• Champion the non-conforming material process to ensure effective investigation, containment and communcation to drive timely resolution.
• Manage the Material Review Board (MRB) process for timely resolution of non-conforming material.
• Understanding the requirements of SAP Receipt Routing, First Article Inspections, RMAs and the QN process for daily management and process improvements.
• Maintain and communicate Key Performance Indicators (KPIs) related to the Receiving Inspection and Non-conformance processes.
• Participate in Global New Product Development as it relates to purchased components.
• Drive quality improvement initiatives based on internal audits, customer complaints, warranty trends, and external findings.
• Lead root cause analysis and implement corrective actions in collaboration with cross-functional teams.
• Evaluate and improve manufacturing processes for better quality outcomes.
• Conduct and follow up on Layered Process Audits (LPAs).
• Lead investigations and resolution of assembly and test cell issues in coordination with Quality Technicians, Engineering, and Operations.
• Assist in maintaining ISO-certified quality management systems.
• Provide guidance to Quality Technicians and other team members on quality tools and methodologies.

The successful candidate is responsible for complying with Hitachi Global Air Power Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety policies and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

The successful candidate is responsible for complying with Hitachi Global Air Power Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety policies and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This job description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Hitachi Global Air Power is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.