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Resolution Expeditor Jobs in Georgia (NOW HIRING)

Expeditors

Ocean Import Agent

Ellenwood, GA · On-site

Monitors exception reports for quick data integrity resolution. * Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Expeditors ...

Expeditors

Ocean Import Agent

Ellenwood, GA

Monitors exception reports for quick data integrity resolution. * Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Expeditors ...

Expeditors

Customs Brokerage Agent

Savannah, GA

Monitors exception reports for quick data integrity resolution. * Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Expeditors ...

Expeditors

Customs Brokerage Agent

Savannah, GA · On-site

Monitors exception reports for quick data integrity resolution. * Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Expeditors ...

INSPYR Solutions

Sourcing Coordinator

Atlanta, GA · On-site

$30 - $35/hr

Equipment Expediting * Monitor late or delayed shipments and proactively follow up with suppliers ... Build strong working relationships with vendors to ensure timely communication and issue resolution.

Kia America

Sales & Export Specialist

West Point, GA · On-site

... resolution,) * Manage offer sheet creation, accurate pricing, order availability, and payment ... Monitor Distributor vehicles and expedited delayed vehicles for target achievement * Direct month ...

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Resolution Expeditor information

What are the most common challenges faced by resolution expeditors, and how can they be effectively managed?

Resolution Expeditors often encounter challenges such as coordinating between multiple departments, managing tight deadlines, and handling complex or escalated customer issues. Success in this role requires strong communication and organizational skills to ensure prompt and accurate resolution of problems. Building good relationships with team members and stakeholders, staying proactive in follow-ups, and utilizing available tracking systems can help manage these challenges effectively. Continuous learning and adaptability are also key to thriving in the fast-paced environment typical for Resolution Expeditors.

Do resolution expeditors make good money?

Resolution expeditors typically earn a median annual salary ranging from $40,000 to $70,000, depending on experience, industry, and location. They often work in environments requiring strong organizational and communication skills, with some roles offering overtime or bonuses for efficiency.

What are the key skills and qualifications needed to thrive as a resolution expeditor?

To thrive as a Resolution Expeditor, you need strong problem-solving abilities, attention to detail, and a background in supply chain or customer service, often supported by a relevant degree or equivalent experience. Familiarity with order management systems, ERP software (such as SAP or Oracle), and proficiency in Microsoft Office are typically required. Excellent communication, time management, and negotiation skills help you manage competing priorities and resolve issues efficiently. These skills ensure timely resolution of supply chain or service interruptions, maintaining customer satisfaction and operational efficiency.

Do you need a degree to be a resolution expeditor?

A resolution expeditor typically does not require a college degree, but strong organizational, communication, and problem-solving skills are essential. Relevant experience, certifications, or knowledge of industry-specific processes can improve job prospects, though formal education is not usually mandatory.

What is the difference between Resolution Expeditor vs Claims Adjuster?

AspectResolution ExpeditorClaims Adjuster
CredentialsTypically requires industry-specific certifications, knowledge of insurance policiesRequires licensing and certifications depending on state and claim type
Work EnvironmentOffice-based, often in insurance or legal firmsField and office-based, inspecting damages and interviewing claimants
Industry UsageInsurance, legal, or financial sectorsInsurance companies, third-party administrators
Primary FocusFacilitating resolution processes, expediting claim settlementsAssessing damages, determining claim validity and payout

The main difference is that a Resolution Expeditor focuses on streamlining and expediting claim resolutions, often working behind the scenes, while a Claims Adjuster evaluates claims, investigates damages, and determines payouts. Both roles are essential in the insurance industry but serve different functions in the claims process.

What are popular job titles related to Resolution Expeditor jobs in Georgia? For Resolution Expeditor jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Resolution Expeditor jobs in Georgia look for? The top searched job categories for Resolution Expeditor jobs in Georgia are:
Resolution Expeditor jobs near you
Infographic showing various Resolution Expeditor job openings in Georgia as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Ocean Import Agent

Expeditors

Ellenwood, GA • On-site

Full-time

Medical, Life, PTO

Re-posted 5 days ago

Expeditors rating

8.1

Company rating: 8.1 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

44th of 359 rated logistics

Job description

Company Description
"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
  • 19,000 trained professionals
  • 350+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description
Scope of Position
Ocean Import Job-Specific Tasks and Duties
  • Workflow Responsibilities: (Review and action daily)
    • Turn Over to Trucker (FCL Firms Codes)
      • Send pre-dispatches to FCL truckers within 48 hours of COB
      • Enter FTX for all containers

  • Operations:
    • Review and update Delivery Notes within SOPs (Review and action upon occurrence)

  • Customer Service:
    • Action or Delegate any customer service emails same-day (Review and action upon occurrence)

Expeditors Core Competencies
  • Exceptional Customer Service:

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).
  • Job Execution:

Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
  • Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.
  • Collaboration:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.
  • Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.
  • Culture:

Exhibits and promotes the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
  • Personal Growth and Development:

Participates in training within the company's guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
Product Agent Core Competencies
  • Timely and Accurate Shipment Processing

Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures.
  • Timely and Accurate Data Entry

Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
  • Timely and Accurate Billing and Accounting

Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.
Physical Demands
  • Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
  • Write with pencil/pen/marker
  • Functions performed primarily while seated at desk

Qualifications
  • Bachelor's degree or equivalent experience required
  • 6 months experience in Ocean Import
  • Effective interpersonal skills.
  • Good computer skills (Excel, Word, PowerPoint)
  • Ability to 45wpm
  • Attention to Detail
  • Fluent in English

Additional Information
Reporting Structure
  • Ocean Import Lead Agent, Supervisor and Manager

Expeditors offers excellent benefits:
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

What Expeditors employees say

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