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Resolution Expeditor Jobs in Georgia (NOW HIRING)

Home Depot

Issue Resolution Specialist

Atlanta, GA · On-site

The specialist will be responsible for leveraging training, issues matrices, and departmental knowledge to drive expedited resolution and allow in-store labor teams to complete projects as quickly as ...

Soar Restaurants

Team/Crew Leader

Villa Rica, GA · On-site

... expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards ... Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work ...

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Resolution Expeditor information

What are the key skills and qualifications needed to thrive as a resolution expeditor?

To thrive as a Resolution Expeditor, you need strong problem-solving abilities, attention to detail, and a background in supply chain or customer service, often supported by a relevant degree or equivalent experience. Familiarity with order management systems, ERP software (such as SAP or Oracle), and proficiency in Microsoft Office are typically required. Excellent communication, time management, and negotiation skills help you manage competing priorities and resolve issues efficiently. These skills ensure timely resolution of supply chain or service interruptions, maintaining customer satisfaction and operational efficiency.

What are the most common challenges faced by resolution expeditors, and how can they be effectively managed?

Resolution Expeditors often encounter challenges such as coordinating between multiple departments, managing tight deadlines, and handling complex or escalated customer issues. Success in this role requires strong communication and organizational skills to ensure prompt and accurate resolution of problems. Building good relationships with team members and stakeholders, staying proactive in follow-ups, and utilizing available tracking systems can help manage these challenges effectively. Continuous learning and adaptability are also key to thriving in the fast-paced environment typical for Resolution Expeditors.

What is the difference between Resolution Expeditor vs Claims Adjuster?

AspectResolution ExpeditorClaims Adjuster
CredentialsTypically requires industry-specific certifications, knowledge of insurance policiesRequires licensing and certifications depending on state and claim type
Work EnvironmentOffice-based, often in insurance or legal firmsField and office-based, inspecting damages and interviewing claimants
Industry UsageInsurance, legal, or financial sectorsInsurance companies, third-party administrators
Primary FocusFacilitating resolution processes, expediting claim settlementsAssessing damages, determining claim validity and payout

The main difference is that a Resolution Expeditor focuses on streamlining and expediting claim resolutions, often working behind the scenes, while a Claims Adjuster evaluates claims, investigates damages, and determines payouts. Both roles are essential in the insurance industry but serve different functions in the claims process.

Do you need a degree to be a resolution expeditor?

A resolution expeditor typically does not require a college degree, but strong organizational, communication, and problem-solving skills are essential. Relevant experience, industry knowledge, and certifications can enhance job prospects, though specific educational requirements vary by employer.

What are the duties of a resolution expeditor?

A resolution expeditor is responsible for coordinating and expediting the resolution of issues related to project or product delivery, often in construction, manufacturing, or logistics environments. They communicate with teams, track progress, and ensure that problems are addressed promptly to meet deadlines and quality standards. Strong organizational skills and familiarity with project management tools are essential for this role.

What are popular job titles related to Resolution Expeditor jobs in Georgia?

For Resolution Expeditor jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Resolution Expeditor jobs in Georgia look for?

The top searched job categories for Resolution Expeditor jobs in Georgia are:

Resolution Expeditor jobs near you
Infographic showing various Resolution Expeditor job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 9% Part Time, 7% Contract, and 3% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Issue Resolution Specialist

Home Depot

Atlanta, GA • On-site

Full-time

Posted 12 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,472 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The ISE Issue Resolution Specialist is responsible for resolving issues logged by the MET and third party associates in our stores when executing projects. The specialist will be responsible for leveraging training, issues matrices, and departmental knowledge to drive expedited resolution and allow in-store labor teams to complete projects as quickly as possible.
Key Responsibilities:
  • 70% Review issues logged by MET or third party labor associates related to projects being executed in our stores. Assess issue, determine resolution, and deploy necessary adjustments and/or items to enable completion.
  • 20% Train on upcoming projects to ensure good base knowledge before execution begins
  • 10% Escalate pervasive issues which require departmental support

Direct Manager/Direct Reports:
  • This position reports to the Issue Resolution Manager.
  • This position has no direct reports.

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • Prior issue resolution or call center experience
  • Strong written and verbal communications skills, presentation and facilitation skills
  • Proficient in: Microsoft Office Suite including Excel, PowerPoint, Project, and Word

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Minimum Years of Work Experience:
  • 1

Competencies:
  • Highly organized.
  • Excellent written and verbal communication skills.
  • Strong ability to multi task and handle competing priorities at once.
  • Strong decision making and problem solving skills.

What Home Depot employees say

Pay

Benefits

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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