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Resolution Associate Jobs in Ogden, UT (NOW HIRING)

chicosfas

Sales Associate - Chico's

Salt Lake City, UT

$15.16/hr

The Sales Associate is responsible for supporting Management in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Chico's

Salt Lake City, UT

$15.16/hr

The Sales Associate is responsible for supporting Management in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Kiongroup

Technical Support Associate

Salt Lake City, UT · On-site

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.

T-Mobile

Experience Associate Manager

Riverdale, UT · On-site

$9.6K/mo

... to resolution, and champion new products and a product roadmap built specifically for these ... Experience Associate Managers must have demonstrated ability to provide exceptional customer ...

Kiongroup

Technical Support Associate

Salt Lake City, UT · On-site

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.

chicosfas

Sales Associate - Chico's

Kaysville, UT

$12.75 - $17.25/hr

Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience ... Associates, and Management Regular attendance is essential to this position to ensure adequate ...

chicosfas

Sales Associate - Chico's

Kaysville, UT

$12.75 - $17.25/hr

Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience ... Associates, and Management Regular attendance is essential to this position to ensure adequate ...

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All JobsResolution Associate JobsResolution Associate Jobs in Ogden, UT

Resolution Associate information

See Ogden, UT salary details

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$17

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How much do resolution associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for resolution associate in Ogden, UT is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $18.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
Resolution Associate jobs near you

Associate, Software Engineer

L3HHCM20

Salt Lake City, UT • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Associate, Software Engineer

Job Code:39947

Job Location:Salt Lake City, UT

Job Schedule: 9/80:Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off 

Job Description:

As a New Grad you would develop and test embedded software for systems, applying computer science, engineering, and math principles to support real-time control and system performance. Day to day, you'd collaborate with cross-functional engineering teams on requirements, design, integration, hardware/software interfaces, testing, debugging, and defect resolution across the full software development lifecycle. You'd also use a wide range of programming languages, tools, and operating systems to build, evaluate, and document software solutions for embedded and platform-based environments.

Essential Functions:

  • Apply computer science, engineering, and mathematical analysis concepts and principles in the development of software for the target application  
  • Work closely with cross functional members of the engineering organization to develop and evaluate interfaces between hardware and software, and operational performance requirements and design of the overall system 
  • Support and participate in all phases of the software development life cycle, including requirements analysis, design, implementation, integration, and test of embedded software for real-time control of advanced tactical radio equipment 
  • Develop software test procedures, software programs, and related documentation  
  • Utilize modeling tools and equipment to establish operating data, conduct experimental tests, and evaluate results 
  • Participate in peer reviews, identify, track and repair defects 
  • Utilize a variety of software languages (i.e., C++, C#, C, Java, Ruby, HTML5, XML, SQL, Perl, Python, Ajax, Qt) on Windows, Linux, mobile platforms, and embedded real time operating systems (VxWorks, Linux, QNX, Integrity, Windows CE, and others for Motorola, Intel, TI, and custom processor designs) 

Qualifications: 

  • To be eligible, applicants must be pursuing Bachelor's degree in computer science, Computer Engineering, Software Engineering, Electrical Engineering, Information Security or related field or have completed their Bachelor's degree within the last 12 months,  regardless of age.

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