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Resolution Associate Jobs in Hazelwood, MO (NOW HIRING)

Heplerbroom Llc

Associate

Saint Louis, MO · On-site

$110K - $140K/yr

Associate attorney eligible total compensation ranges from $110,000 to $140,000 annually ... Independently managing a litigation caseload from inception to resolution. * Monitoring case files ...

New

Heplerbroom Llc

Associate Attorney

Edwardsville, IL · On-site

$110K - $140K/yr

Associate attorney eligible total compensation ranges from $110,000 to $140,000 annually ... Independently managing a litigation caseload from inception to resolution. * Monitoring case files ...

New

Heplerbroom Llc

Associate Attorney

Edwardsville, IL · On-site

$110K - $140K/yr

Associate attorney eligible total compensation ranges from $110,000 to $140,000 annually ... Independently managing a litigation caseload from inception to resolution. * Monitoring case files ...

New

Express & Bonobos

Sales Associate

Saint Louis, MO

$13.50 - $18.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Saint Louis, MO · On-site

$13 - $17.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Chesterfield, MO · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Chesterfield, MO · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Chesterfield, MO · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

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All JobsResolution Associate JobsResolution Associate Jobs in Hazelwood, MO

Resolution Associate information

See Hazelwood, MO salary details

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How much do resolution associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for resolution associate in Hazelwood, MO is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.45 per hour, depending on experience, location, and employer.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, you typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience in customer service or dispute resolution. Entry-level roles often require familiarity with case management software and the ability to handle sensitive information. Gaining relevant certifications or training in conflict resolution can improve job prospects.
Resolution Associate jobs near you

Associate

Heplerbroom Llc

Saint Louis, MO • On-site

$110K - $140K/yr

Full-time

Medical, Retirement

Posted 2 days ago

New

Job description

HeplerBroom LLC, a large defense firm, is currently seeking a licensed Associate Attorney with 2+ years of experience to join our Toxic Tort and Products Liability Litigation team. The position is located in our St. Louis office, but hybrid work options available.


Why HeplerBroom?

  • Competitive Compensation: Competitive Compensation: Associate attorney eligible total compensation ranges from $110,000 to $140,000 annually, commensurate with experience, with the potential for annual performance-based raises and discretionary bonuses. Attractive base salary reviewed annually, structured associate bonus program, and year-end bonus recognizing non-billable efforts such as pro bono work and professional development.
  • Flexible Work Arrangements: Hybrid work options to support work-life balance.
  • Professional Development: Access to in-house CLE programs, legal association membership support, structured mentor program, and community service involvement.
  • Comprehensive Benefits: Multiple health benefit options, generous 401K matching, and profit-sharing programs.
  • Dynamic Work Environment: Join a team of highly qualified and dedicated professionals committed to delivering the highest level of client service and strategic legal solutions.

Key Responsibilities:

  • Conducting thorough research, analysis, and interpretation of legal sources such as statutes, regulations, ordinances, court decisions, and legal opinions.
  • Independently managing a litigation caseload from inception to resolution.
  • Monitoring case files to ensure compliance with deadlines and investigating facts and legal matters to determine causes of action.
  • Assisting with document review and analysis.
  • Conducting depositions and attending court hearings in various counties and courthouses.

This position requires:

  • Good standing with the Illinois bar; dual licensure in Missouri is preferred.
  • Strong writing, research, and analytical skills.
  • Deposition experience, with a preference for experience in Toxic Tort cases.

HeplerBroom is an Equal Opportunity Employer. Applicants are considered for employment without regard to race, color, sex, age, religion, national origin, marital status, disability, sexual orientation or any basis prohibited by state or federal law.


Apply