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Resolution Associate Jobs in New Mexico (NOW HIRING)

Planet Fitness

Front Desk Associate

Albuquerque, NM · On-site

$13 - $16.50/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Solid work ethic with strong decision-making, problem resolution skills * Self-starter who takes ...

Planet Fitness

Front Desk Associate

Albuquerque, NM · On-site

$13 - $16.50/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Solid work ethic with strong decision-making, problem resolution skills * Self-starter who takes ...

Talent Consultants

Associate attorney

Albuquerque, NM · On-site

$110K - $170K/yr

This is a lateral litigation position for an Associate Attorney with two to seven (2-7) years of ... final resolution. * Client & Court Interaction: Act as a primary point of contact for clients ...

Kite Pharma

The Associate Director, Field Access and Reimbursement serves as an access and reimbursement ... Barrier Identification, Escalation, and Resolution * Help identify, escalate, and support ...

Kite Pharma

The Associate Director, Field Access and Reimbursement serves as an access and reimbursement ... Barrier Identification, Escalation, and Resolution * Help identify, escalate, and support ...

chicosfas

Sales Associate - Soma

Albuquerque, NM · On-site

$13.50 - $18.50/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Soma

Albuquerque, NM · On-site

$13.50 - $18.50/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Chico's

Santa Fe, NM

$13.75 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Soma

Albuquerque, NM · On-site

$13.50 - $18.50/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Chico's

Santa Fe, NM · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Soma

Albuquerque, NM · On-site

$13.50 - $18.50/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Chico's FAS

Sales Associate - Chico's

Santa Fe, NM

$13.75 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register ...

Chico's FAS, Inc.

Sales Associate - Chico's

Santa Fe, NM · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Chico's FAS, Inc.

Sales Associate - Chico's

Albuquerque, NM · On-site

$13.50 - $18.50/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

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Showing results 21-40

All JobsResolution Associate JobsResolution Associate Jobs in New Mexico

Resolution Associate information

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What cities in New Mexico are hiring for Resolution Associate jobs? Cities in New Mexico with the most Resolution Associate job openings:
Resolution Associate jobs near you

Front Desk Associate

Planet Fitness

Albuquerque, NM • On-site

$13 - $16.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Front Desk Associate 

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.

Essential Duties and Responsibilities:

  • Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
  • Anticipate member's needs, respond promptly and acknowledge all members
  • Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
  • Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
  • Ability to maintain the cleanliness of the club for up to 50% of the shift.
  • Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
  • Hands-on experience in accepting payments from customers and give change and receipts.
  • Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way

Minimum Skills

  • Ability to manage multiple responsibilities
  • Solid work ethic with strong decision-making, problem resolution skills
  • Self-starter who takes initiative with minimal direction and supervision
  • Comfortable working a flexible rotating schedule
  • Superior customer service skills, preferably in the fitness industry.
  • Hard working, enthusiastic and energetic!
  • Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Minimum Qualifications

  • 18 years old or older
  • A High School Diploma or Equivalent required
  • Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Hours (Initial training hours may vary as well as when the needs of the facility change)

  • Discuss your availability with the Hiring Manager and/or notate it on your application.
  • Weekday and/or Weekend Hours based on club needs.
  • Open or Flexible availability is a plus.

Monday: OFF

Tuesday:   2:00pm - 10:00pm

Wednesday:  6:00pm - 10:00pm

Thursday:  2:00pm - 10:00pm

Friday:  3:00pm - 9:00pm

Saturday: OFF

Sunday: OFF

Benefits

  • Competitive Salary & 401K plan
  • Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
  • Paid Time Off benefits (Applicable for Full Time Positions)
  • Free Black Card membership and fun exercise incentives


Planet Fitness is an Equal Opportunity Employer

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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