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Residential Leasing Manager Jobs in Utah (NOW HIRING)

Leasing Agent

Salt Lake City, UT · On-site

$16.25 - $19.25/hr

Candidates should possess property management and residential leasing skills, with experience in day-to-day community operations and resident relations. * Candidates should possess strong customer ...

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... Residential. Your ideas. Your development. Your experience. We take care of you, so you can take ... Property management may be our business, but people are our passion. Empowering you to be the best.

... Residential. Your ideas. Your development. Your experience. We take care of you, so you can take ... Property management may be our business, but people are our passion. Empowering you to be the best.

... Residential. Your ideas. Your development. Your experience. We take care of you, so you can take ... Property management may be our business, but people are our passion. Empowering you to be the best.

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Residential Leasing Manager information

What does a residential leasing manager do?

A Residential Leasing Manager oversees the rental operations of residential properties, such as apartments or housing complexes. Their responsibilities typically include marketing available units, screening and selecting tenants, preparing lease agreements, and ensuring compliance with local landlord-tenant laws. They also handle tenant relations, coordinate move-ins and move-outs, and work to maximize occupancy rates and rental income. Additionally, they may supervise leasing agents and coordinate with property management for maintenance and repairs.

What are the key skills and qualifications needed to thrive as a residential leasing manager?

To thrive as a Residential Leasing Manager, you need a solid understanding of property management, leasing regulations, and sales principles, often supported by experience in real estate or a relevant certification. Familiarity with property management software, customer relationship management (CRM) tools, and leasing documentation systems is typically required. Strong interpersonal skills, negotiation abilities, and attention to detail help set top performers apart in this role. These skills and qualities are essential for effectively attracting and retaining tenants, ensuring compliance, and maximizing occupancy rates.

What are some common challenges faced by residential leasing managers, and how can they be addressed?

Residential Leasing Managers often encounter challenges such as maintaining high occupancy rates, handling tenant complaints, and staying updated on fair housing laws. To address these, effective communication with both tenants and property owners is crucial, as is staying organized with leasing documentation and deadlines. Building strong relationships with local real estate agents and leveraging property management software can also help streamline processes and minimize vacancies. Regular professional development on legal and market trends is recommended to stay competitive and compliant.

What is the difference between Residential Leasing Manager vs Leasing Consultant?

AspectResidential Leasing ManagerLeasing Consultant
CredentialsReal estate license, leasing experienceReal estate license often preferred, entry-level possible
Work EnvironmentOversees leasing operations, manages staffInteracts directly with prospective tenants
ResponsibilitiesSupervises leasing team, develops strategiesShows units, processes applications

The Residential Leasing Manager typically oversees leasing teams and strategies, requiring more experience and credentials. In contrast, the Leasing Consultant focuses on direct tenant interactions and unit showings. Both roles are essential in property leasing but differ in scope and responsibilities.

Centralized Leasing Manager

Redstone Residential

Provo, UT • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


Redstone Residential rating

6.1

Company rating: 6.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

181st of 256 rated facilities management


Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
  • We Are Believers
  • We Communicate Authentically with Care
  • We Stay The Course
  • We Drive Performance

CLASSIFICATION: Full-time, Exempt
COMPENSATION: $50,000 Annually
BONUSES: Ability to earn up to an additional $10,000 per year
BENEFITS:
  • Health, Vision, and Dental Insurance
  • 15 days of PTO and 10 paid holidays
  • 3 Paid service days
  • Paid parental leave
  • 401K Plan with up to 6% matching
  • Continued Education Program
  • Employee Assistance Program
  • Short-term Disability Insurance

Key Responsibilities:
  • Oversee the daily operations of the after-hours leasing team and secret shop team.
  • Provide guidance, mentorship, and support to team members to ensure high performance.
  • Conduct regular performance evaluations and implement strategies for improvement.
  • Model and nurture Redstone Core Values: We are Believers, We Communicate Authentically with Care, We Stay the Course, and We Drive Performance.
  • Monitor team hours and pay cards.
  • Design and deliver training for your leasing professionals, focusing on sales techniques, customer service, and compliance.
  • Ensure new hires are fully onboarded and equipped to meet performance standards.
  • Conduct ongoing professional development sessions for team skill enhancement.
  • Schedule and coordinate after-hours team coverage to meet operational demands.
  • Prioritize tasks and allocate resources to maximize team productivity.
  • Streamline workflows to ensure efficiency and consistency in leasing practices.
  • Monitor key performance metrics and ensure teams meet or exceed leasing goals.
  • Use data to track lead conversion rates, call outcomes, and lease execution metrics.
  • Prepare and present reports on team performance and leasing trends.
  • Maintain high customer service standards to ensure positive interactions with prospective and current residents.
  • Conduct quality checks through secret shopping to identify areas for improvement.
  • Address and resolve escalated issues in a timely and professional manner.

Key Skills & Qualifications:
  • Communication:
  • Exceptional verbal and written communication skills.
  • Ability to build relationships and inspire teams to perform at their best.
  • Capable of managing multiple priorities effectively.
  • Proficient in analyzing and interpreting performance data to make informed decisions.
  • Strong knowledge of leasing and sales techniques with a proven ability to meet goals.
  • Experience designing and delivering impactful training programs.

Education & Experience:
  • Bachelor's degree is preferred, but not required.
  • Ability to manage projects and multitask several processes at once under stressful conditions.
  • Ability to use and quickly learn technology - Google Apps, Microsoft Office, cloud-based management, and dashboarding software.
  • Team Player - able to inspire team members to high levels of performance and to provide constructive feedback as needed.

At Redstone Residential, we're committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you're just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we'd love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

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