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ExlService Holdings, Inc.

Residential High Value Insurance Appraiser - Portland, ME Portland, ME, USA Posted Tuesday, July 14, 2026 at 7:00 AM The Company Commercial and personal line insurance carriers rely on EXL as a key ...

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Residential Insurance Appraiser information

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$89K

How much do residential insurance appraiser jobs pay per year?

As of Sep 13, 2026, the average yearly pay for residential insurance appraiser in the United States is $56,964.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $64,500.00 per year, depending on experience, location, and employer.

What is a residential insurance appraiser?

A Residential Insurance Appraiser is a professional who assesses the value of residential properties to determine insurance coverage amounts and to evaluate damage claims. They inspect homes after events such as fires, storms, or other incidents, documenting the extent of damage and estimating repair or replacement costs. Their reports help insurance companies decide how much compensation a homeowner should receive. Appraisers must have a strong understanding of construction, property values, and insurance policies. They often work with both insurance companies and homeowners throughout the claims process.

What are the key skills and qualifications needed to thrive as a residential insurance appraiser?

To thrive as a Residential Insurance Appraiser, you need a solid understanding of property construction, valuation methods, and relevant insurance policies, typically supported by a high school diploma or degree and sometimes an appraiser license or certification. Familiarity with property appraisal software, digital measuring tools, and claims management systems is common in the field. Attention to detail, strong analytical thinking, and effective communication with clients and insurers are crucial soft skills. These competencies ensure accurate property assessments, efficient claims processing, and client satisfaction in a regulated industry.

What are the most common challenges faced by residential insurance appraisers during on-site property inspections?

Residential Insurance Appraisers often encounter challenges such as accessing properties in poor condition, dealing with incomplete or inconsistent documentation from homeowners, and ensuring accurate assessments under tight deadlines. Weather conditions and scheduling conflicts can also impact site visits. Successful appraisers develop strong communication skills to coordinate with homeowners, contractors, and insurance adjusters, and rely on attention to detail to ensure thorough, fair evaluations.

What is the difference between Residential Insurance Appraiser vs Property Claims Adjuster?

AspectResidential Insurance AppraiserProperty Claims Adjuster
CredentialsInsurance licensing, appraiser certificationsAdjuster licenses, certifications
Work EnvironmentField inspections, appraisal reportsField inspections, claim assessments
Employer & IndustryInsurance companies, independent firmsInsurance companies, public adjusting firms

While both roles involve inspecting properties and assessing damages, a Residential Insurance Appraiser primarily focuses on estimating repair costs for residential claims, often working independently or for insurance companies. A Property Claims Adjuster handles broader claim evaluations, including negotiations and settlement processes. Understanding these differences helps clients and professionals choose the right expert for residential insurance claims.

Are residential insurance appraisers in demand right now?

Residential insurance appraisers are currently in demand due to increased property claims from natural disasters and other events. The role requires knowledge of property valuation, damage assessment, and often involves working with insurance companies and adjusting claims promptly.

How to become a residential insurance appraiser?

To become a residential insurance appraiser, individuals typically need a high school diploma or equivalent, followed by specialized training in property valuation and insurance claims. Many states require licensing or certification, which involves passing exams and gaining experience, often through apprenticeships or on-the-job training. Strong skills in inspection, assessment, and familiarity with appraisal tools are essential for success in this role.

Is it hard to get a job as a residential insurance appraiser?

Getting a job as a residential insurance appraiser can be competitive and often requires relevant experience, such as in construction, insurance, or appraisal work, along with industry certifications like the State Certified Appraiser license. Strong attention to detail, knowledge of building codes, and proficiency with appraisal tools are also important for employment in this field.
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Residential Insurance Appraiser jobs near you
Infographic showing various Residential Insurance Appraiser job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $56,964 per year, or $27.4 per hour.

Residential High Value Insurance Appraiser - Portland, ME

On-site

ExlService Holdings, Inc.
IT Services • 10K+ employees
Learn more about ExlService Holdings, Inc.external

Other

Posted 9 days ago

ExlService Holdings rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Residential High Value Insurance Appraiser - Portland, ME

Portland, ME, USA

Job Description

Posted Tuesday, July 14, 2026 at 7:00 AM

The Company

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field appraisal, inspection and risk control services to support our clients’ underwriting processes. EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Castle High Value is the premier provider of high value residential insurance surveys to the insurance industry
nationwide. https://www.exlservice.com/industries/insurance/castle-high-value

The Position

Castle High Value is looking for self-directed independent contractors to work from their own home or office and service both virtual and physical survey/inspection assignments in the Portland, ME area and other locations from York to Augusta with additional remote inland locations and Island locations requiring ferry travel.

Experience in real estate, insurance, inspection, construction or appraising experience is a plus, but all interested candidates are encouraged to submit their qualifications. A 15 hour online training course can get you certified. Fees are negotiable depending on experience and the unique aspects of selected jobs.

You will be responsible to schedule and conduct both site-based and virtual High Value Home property surveys that will be used for homeowners’ insurance purposes. This involves coordinating and completing surveys within your own schedule, managing work assignments you accept, and solid computer skills as all reports are web-based and completed online.

If you are looking for flexibility, the ability to work independently, and have an interest in real-estate, construction, or interior design, then this might be the right opportunity for you.

More on the Job Responsibilities

Primary Requirements:

  • Professionally interact over the phone, via email, and in-person
    with homeowners and insurance agents
  • Conduct on-site and/or virtual property surveys on high value
    homes as per customer specific guidelines and procedures
  • Identify and document the construction materials/characteristics
    and unique features of the home
  • Obtain measurements of the home and other structures on the
    property
  • Generate an estimated replacement value of the home, and identify
    major hazards
  • Communicate the information gathered during on-site inspection in
    the provided web-based client requested forms accessed through the Castle
    website

Tools or Items You Must Provide:

  • Windows based computer (not a Mac)
  • High speed internet access
  • Reliable vehicle
  • Measuring device such as: laser, 100 ft. tape, or measuring wheel
  • Auto and General Liability Insurance

EEO/Minorities/Females/Vets/Disabilities

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

EEO/Minorities/Females/Vets/Disabilities

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

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