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Resident Services Associate Jobs in Missouri (NOW HIRING)

Phoenix Senior Living

Resident Care Associate

Springfield, MO · On-site

$12.75 - $15.25/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Springfield, MO · On-site

$12.75 - $15.25/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

SSP Monett, LLC

Resident Care Associate

Monett, MO · On-site

$13 - $15.75/hr

Resident Care Associate Monett, MO Description Oak Pointe of Monett - Part-time -Days POSITION ... Must maintain the highest standards in caring and servicing the needs of the residents and ...

Viva Senior Living

Resident Care Associate

Neosho, MO · On-site

$12.50 - $14.75/hr

Resident Care Associate DEPARTMENT: Nursing REPORTS TO: Resident Care Director POSITION SUMMARY ... Must maintain the highest standards in caring and servicing the needs of the residents and ...

Viva Senior Living

Resident Care Associate

Neosho, MO · On-site

$12.50 - $14.75/hr

Resident Care Associate DEPARTMENT: Nursing REPORTS TO: Resident Care Director POSITION SUMMARY ... Must maintain the highest standards in caring and servicing the needs of the residents and ...

SSP Neosho, LLC

Resident Care Associate

Neosho, MO · On-site

$12.50 - $14.75/hr

Resident Care Associate DEPARTMENT: Nursing REPORTS TO: Resident Care Director POSITION SUMMARY ... Must maintain the highest standards in caring and servicing the needs of the residents and ...

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Resident Services Associate information

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What are the most commonly searched types of Resident Services jobs in Missouri?

The most popular types of Resident Services jobs in Missouri are:

What are popular job titles related to Resident Services Associate jobs in Missouri?

For Resident Services Associate jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Resident Services Associate jobs in Missouri look for?

The top searched job categories for Resident Services Associate jobs in Missouri are:

What cities in Missouri are hiring for Resident Services Associate jobs?

Cities in Missouri with the most Resident Services Associate job openings:

Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Front Desk & Resident Services Associate

The Horak Companies

Columbia, MO • On-site

$18 - $20/hr

Other

Medical, PTO

Posted 23 days ago

Job description

About the Job
Front Desk & Resident Services Associate
(Property Management & Resident Services)
RE/MAX Rental Resources
Job Type: Full-Time; Part-Time
Location: Columbia, MO (on-site)
Pay: $18-$20 per hour (based on experience)
Benefits (Full-Time Only): Paid Time Off, Sick Time, and company reimbursement toward qualified medical insurance premiums.
Schedule: Work hours for the department are scheduled between 9:00 AM and 7:00 PM, including weekends and some holidays.
Position Overview:
RE/MAX Rental Resources is seeking a dependable and organized Front Desk & Resident Services Associate to support daily operations at our office.
This position serves as the primary point of contact for residents, property owners, vendors, and prospective tenants. Responsibilities include resident communication, rent payments, leasing support, move-in coordination, maintenance request coordination, and maintaining accurate records. The position works closely with property managers, leasing staff, maintenance personnel, and office staff to support day-to-day property operations.
Successful candidates will likely have experience in customer service, office administration, leasing, hospitality, property management, or related fields and be comfortable balancing resident service responsibilities with administrative tasks.
Key Responsibilities:
  • Respond to resident, owner, vendor, and prospective tenant inquiries by phone, text message, email, and in person.
  • Accept and process rent payments and maintain accurate payment records.
  • Support leasing activities by scheduling showings, processing applications, preparing lease documents, sending lease offers, and coordinating move-ins.
  • Monitor maintenance work orders as they are submitted, assist residents with basic troubleshooting, and coordinate emergency service with on-call technicians when appropriate.
  • Maintain accurate resident, prospect, and property records in AppFolio.
  • Document resident communications and update account records as needed.
  • Coordinate communication between residents, vendors, maintenance staff, and office personnel.
  • Assist property managers and office staff with reporting, administrative tasks, and special projects as assigned.
Qualifications:
The successful candidate will have:
  • Experience in customer service, office administration, leasing, property management, hospitality, banking, or a related field.
  • Strong communication and organizational skills.
  • Ability to manage multiple priorities and maintain accurate records.
  • Proficiency with Microsoft Office, including Outlook and Excel.
  • Experience with AppFolio or similar property management software is a plus.
  • Professional and courteous communication skills.
  • High school diploma or GED preferred.

Physical Requirements:
This position includes office work involving computer use, phone communication, document processing, and interaction with residents, vendors, and visitors. Duties may include occasional lifting of office supplies or files up to 20 lbs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Why Work With Us?
RE/MAX Rental Resources is a locally owned property management company committed to providing responsive service to residents and property owners. Our team manages multiple types of residential properties and supports leasing, maintenance coordination, accounting, and day-to-day property operations.
RE/MAX Rental Resources is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing reasonable accommodations throughout the hiring process and employment for qualified individuals with disabilities.

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