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Resident Service Manager Jobs in Ohio (NOW HIRING)

Wallick

Resident Service Coordinator

Columbus, OH · On-site

$15 - $17/hr

Develop and maintain professional working relationships with property managers at assigned sites. * Maintain a directory of service providers and source new ones. * Conduct resident assessments and ...

Wallick Careers

Resident Service Coordinator

Columbus, OH · On-site

$15 - $17/hr

Develop and maintain professional working relationships with property managers at assigned sites. * Maintain a directory of service providers and source new ones. * Conduct resident assessments and ...

Wallick Careers

Resident Service Coordinator

Batavia, OH · On-site

$14 - $16/hr

Develop and maintain professional working relationships with property managers at assigned sites. * Maintain a directory of service providers and source new ones. * Conduct resident assessments and ...

Wallick

Resident Service Coordinator

Medina, OH

$15 - $17/hr

Develop and maintain professional working relationships with property managers at assigned sites. * Maintain a directory of service providers and source new ones. * Conduct resident assessments and ...

Wallick

Resident Service Coordinator

Batavia, OH

$14 - $16/hr

Develop and maintain professional working relationships with property managers at assigned sites. * Maintain a directory of service providers and source new ones. * Conduct resident assessments and ...

Wallick Careers

Resident Service Coordinator

Medina, OH · On-site

$15 - $17/hr

Develop and maintain professional working relationships with property managers at assigned sites. * Maintain a directory of service providers and source new ones. * Conduct resident assessments and ...

ABB

Associate Resident Service Technician

Cleveland, OH · On-site

Regional Service Manager In this role you will be responsible for Resident Field Service in Automation Energy Industries Service. Associate Resident Service Technicians perform service in accordance ...

Morgan Properties

Service Manager

West Chester, OH · On-site

$26 - $30/hr

Partner with office staff to ensure timely follow-up and excellent resident service * Manage and maintain inventory of maintenance materials, tools, and supplies * Conduct regular inspections of ...

Progress Residential

Service Manager

Columbus, OH

The Service Manager is a member of the Property Management team and is primarily responsible for ... Monitor and manages response times, resident satisfaction and the overall productivity and ...

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All JobsResident Service JobsResident Service Manager JobsResident Service Manager Jobs in Ohio

Resident Service Manager information

See Ohio salary details

$25.2K

$60.2K

$99.3K

How much do resident service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for resident service manager in Ohio is $60,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $70,800.00 per year, depending on experience, location, and employer.

What is the difference between Resident Service Manager vs Leasing Consultant?

AspectResident Service ManagerLeasing Consultant
CredentialsCustomer service experience, property management knowledgeReal estate license or leasing certification often preferred
Work EnvironmentProperty management, resident relations, maintenance coordinationOffice and leasing office, prospective tenant interactions
Employer & IndustryProperty management companies, apartment communitiesReal estate agencies, property leasing offices
Search & Comparison IntentFocus on resident relations and property servicesFocus on leasing process and tenant acquisition

The Resident Service Manager primarily handles resident relations, property services, and community management, requiring customer service skills and property knowledge. In contrast, a Leasing Consultant focuses on leasing activities, showing units, and securing tenants. While both roles work within property management, their core responsibilities and skill sets differ, making each suited to different aspects of property operations.

What are the most commonly searched types of Resident Service jobs in Ohio?

The most popular types of Resident Service jobs in Ohio are:

Resident Service Manager jobs near you

Resident Service Coordinator

beaconresidential

Columbus, OH • On-site

$50K - $58K/yr

Full-time

Re-posted 28 days ago

Job description

Resident Service Coordinator, Franklin Manor - Columbus, Ohio
 
Position Description:
The Resident Service Coordinator (RSC) develops and coordinates support services for residents. The RSC will ensure resident and community success through close work with property management, building and sustaining relationships with local and regional partners, planning programs and other on-site opportunities for residents, and working one-on-one with residents to assist them in achieving their goals and maintaining housing stability.
 
Resident Service Coordinator Role:
  • Assess and coordinate resident referrals and resources by recommending solutions to resolve resident issues impacting their life and refer them to suitable community services, resources and entitlement programs, as appropriate.
  • Build relationships with residents to better understand their aspirations and goals and connect them with local resources and opportunities.
  • Create partnerships with local organizations to successfully implement community engagement initiatives including implementation of required contracts. 

  • Assist residents at multifamily properties (individuals and families) and senior properties (elders, and non-elderly residents with disabilities). This includes support to maintain living independently through collaboration and coordination of programs with wellness nurse/health care agency to address common health concerns such as, fall prevention, nutrition, grief and loss, medication management, dealing with incontinence, healthy weight loss, brain health/improving cognitive functions and general social-emotional wellbeing.

  • Lead coordination of resident support and resources on housing stabilization issues such as late rent payments, housekeeping, and other lease violations.
  • Collaborate with property management team to develop program budgets that reflect needs of the resident population and that comply with program finance obligations.
  • Create consistent outreach and communication with residents including completing new resident assessments, newsletters, flyers, monthly calendars, telephone calls and door knocking.
  • Use Beacon’s data collection and analysis systems to document services provided to residents and outcomes achieved.
  • Track and monitor the property’s Community Engagement budget.
  • Processes Reasonable Accommodation requests for residents with disabilities.
  • Collaborate with the property management team and attend weekly meetings as required.
Knowledge, Skills and Abilities:
  • Experience working with older adults, and issues relating to isolation, health and wellness and other social determinants of health.
  • Experience working with youth and families and issues relating to workforce development, youth enrichment, education and asset building.
  • Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning, implementing, and evaluating programs and services.
  • Capable of building and maintaining positive relationships with a wide variety of stakeholders, including but not limited to, residents, senior staff, volunteers, interns, and community partners
  • Ability to collect, track and understand data in order to assess programs and partnerships and inform strategies.
  • Proficiency with technology and an interest in learning how to integrate new technology-based tools and resources into programming.
  • Operate in a timely manner, with consistency and a high level of integrity and professionalism; provide excellent customer service to residents and partners.
  • Excellent communication, organization, problem-solving and writing skills.
  • Proficiency with MS Excel, PowerPoint, Word, Outlook and other computer programs.
  • Knowledge of Yardi, Property Management databases, or FamilyMetrics is a plus.
  • Knowledge of federal, state and local policies affecting housing is a plus.
  • Ability to work some weekends and evenings is required.
  • Bilingual in English and dominant language of minority in community i.e., Spanish, Cape Verdean, Haitian Creole, Mandarin Chinese, Russian, etc. is a plus.
Education & Experience:
Bachelor’s degree with a focus in social work, human services, public health, or community development and/or 3-5 years’ equivalent work experience providing services in a Housing/Multi-Family housing environment, or a private, non-profit social service organization serving youth and families / seniors and people with disabilities.
 
Compensation: $50,000 - $58,000 per year 
Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
 

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