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Resident Program Manager Jobs in Raleigh, NC (NOW HIRING)

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Resident Program Manager information

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$11

$32

$54

How much do resident program manager jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for resident program manager in Raleigh, NC is $32.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $43.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resident Program Manager, and why are they important?

To thrive as a Resident Program Manager, you need a background in program management, organizational leadership, and preferably a degree in healthcare, social work, or a related field. Familiarity with scheduling software, incident reporting systems, and regulatory compliance tools is often required. Strong interpersonal skills, conflict resolution, and the ability to motivate staff are critical soft skills for this role. These competencies ensure smooth operations, regulatory adherence, and a positive environment for both residents and staff.

What are the most common challenges faced by a Resident Program Manager in balancing resident needs with organizational objectives?

Resident Program Managers often navigate the delicate balance between advocating for resident well-being and meeting organizational policies or budget constraints. A key challenge is ensuring high-quality, individualized support for residents while managing resources, staffing, and compliance requirements. Successful managers develop strong communication and problem-solving skills, working collaboratively with residents, families, and multidisciplinary teams to find solutions that honor both resident preferences and organizational standards.

What is a Resident Program Manager?

A Resident Program Manager is a professional responsible for overseeing and coordinating programs within a residential facility, such as assisted living, student housing, or rehabilitation centers. They manage day-to-day operations, supervise staff, ensure compliance with regulations, and address the needs of residents. Their role often includes developing and implementing activities, handling budgets, and serving as a liaison between residents, families, and external agencies. Resident Program Managers play a crucial role in maintaining a safe, supportive, and engaging environment for all residents.

What job makes $10,000 a month without a degree?

A Resident Program Manager typically earns a salary that can reach or exceed $10,000 per month, especially with experience and in large organizations. Success in such roles often depends on strong leadership, project management skills, and industry knowledge, rather than formal degrees.
What cities near Raleigh, NC are hiring for Resident Program Manager jobs? Cities near Raleigh, NC with the most Resident Program Manager job openings:
Resident Program Manager jobs near you
Resident Services Coordinator (28867)

Resident Services Coordinator (28867)

WESTMINSTER COMPANY

Durham, NC

$18 - $23.50/hr

Full-time

Posted 16 days ago

Job description

SUMMARY                

Provides worthwhile benefits and programs that improve the lives of our residents.  Also, will act as an advocate, facilitator, mediator and community provider.

        

ESSENTIAL FUNCTIONS

  • Develop and Implement Anti-Drug Program
    • Includes crime watch, building captains, education and prevention activities, and an improvement of the relationship between the property and local law enforcement.
  • Networking
    • Network with community agencies, businesses, officials, educators, police and local churches to form partnerships that serve as a catalyst for bringing their services onto the site and surrounding community.
    • Become familiar with welfare reform as mandated by the State and Federal Governments to help prepare existing residents for these changes. Increase use of the Neighborhood Network Centers (NNC) using HUD’s framework as a guideline to increase employability and self-sufficiency.
    • Serve as a representative of the residents to ensure the inclusion of the site in city, town or county improvements and pertinent issues.
    • Coordinate efforts with existing staff to establish a Resident Council; provide or seek leadership training.
    • Serve as an advocate for residents by providing outreach and referral services, as needed.   Advocacy services could include family counseling, budget planning, job preparation/placement services, nutritional or housekeeping consultation
  • Communication
    • Meet on a regular schedule with management to maintain effective communication; contribute to the site newsletter
    • Make educational programs available to the community, and bring in external resources, as needed.
    • Serve as a mediator when conflicts arise.
    • Keep residents informed of available services, activities, and programs.
    • Follow Westminster Company policies and procedures.  Always be consistent when dealing with residents.  Maintain confidentiality.
    • Submit required HUD and Corporate reports in a timely manner.
    • Work to mitigate resident issues with the resident, while acknowledging and understanding that the Site Property Manager is the enforcer of the lease and any rules and regulations that are part of the lease.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
  • The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move more than 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

WORK ENVIRONMENT:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee occasionally works in outside weather conditions and is occasionally exposed to wet and/or humid conditions.
  • The noise level in the work environment is usually moderate.

KNOWLEDGE REQUIREMENTS

  • Preferred- two years of management experience – track record of handling customer service situations successfully.
  • Computer experience using spread sheet and word processing programs.

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