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Resident Program Manager Jobs in Raleigh, NC (NOW HIRING)

Core Spaces

Resident Services Manager

Raleigh, NC · On-site

Employee Assistance Program (EAP) for access to confidential support services * Company retirement ... Responsibilities include managing resident renewals, replacements, and conflicts, conducting ...

TerraBella Durham

Resident Care Manager

Durham, NC

$15/hr

Ability to communicate effectively with Residents, management, and co-workers * Superior customer ... Program and accident insurance policies. Thank you for your interest in TerraBella Senior Living ...

TerraBella Durham

Resident Care Manager

Durham, NC · On-site

$15/hr

Ability to communicate effectively with Residents, management, and co-workers * Superior customer ... Program and accident insurance policies. Thank you for your interest in TerraBella Senior Living ...

TerraBella Durham

Resident Care Manager

Durham, NC

Ability to communicate effectively with Residents, management, and co-workers * Superior customer ... Program and accident insurance policies. Thank you for your interest in TerraBella Senior Living ...

Foundry Commercial

Resident Assistant/ Caregiver

Apex, NC · On-site

$11.50 - $14/hr

Allegro Living serves as the parent company of Allegro Management Company and Spring Arbor ... In any Community with an Ensemble Program, applicant must successfully complete required dementia ...

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How much do resident program manager jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for resident program manager in Raleigh, NC is $32.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $43.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resident Program Manager, and why are they important?

To thrive as a Resident Program Manager, you need a background in program management, organizational leadership, and preferably a degree in healthcare, social work, or a related field. Familiarity with scheduling software, incident reporting systems, and regulatory compliance tools is often required. Strong interpersonal skills, conflict resolution, and the ability to motivate staff are critical soft skills for this role. These competencies ensure smooth operations, regulatory adherence, and a positive environment for both residents and staff.

What are the most common challenges faced by a Resident Program Manager in balancing resident needs with organizational objectives?

Resident Program Managers often navigate the delicate balance between advocating for resident well-being and meeting organizational policies or budget constraints. A key challenge is ensuring high-quality, individualized support for residents while managing resources, staffing, and compliance requirements. Successful managers develop strong communication and problem-solving skills, working collaboratively with residents, families, and multidisciplinary teams to find solutions that honor both resident preferences and organizational standards.

What is a Resident Program Manager?

A Resident Program Manager is a professional responsible for overseeing and coordinating programs within a residential facility, such as assisted living, student housing, or rehabilitation centers. They manage day-to-day operations, supervise staff, ensure compliance with regulations, and address the needs of residents. Their role often includes developing and implementing activities, handling budgets, and serving as a liaison between residents, families, and external agencies. Resident Program Managers play a crucial role in maintaining a safe, supportive, and engaging environment for all residents.

What job makes $10,000 a month without a degree?

A Resident Program Manager typically earns a salary that can reach or exceed $10,000 per month, especially with experience and in large organizations. Success in such roles often depends on strong leadership, project management skills, and industry knowledge, rather than formal degrees.
What cities near Raleigh, NC are hiring for Resident Program Manager jobs? Cities near Raleigh, NC with the most Resident Program Manager job openings:
Resident Program Manager jobs near you
Resident Services Manager

Resident Services Manager

Core Spaces

Raleigh, NC • On-site

Full-time

Life, Retirement, PTO

Posted 5 days ago

Core Spaces rating

7.9

Company rating: 7.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

54th of 153 rated real estate companies

Job description

Who We Are
Core Spaces (Core) is more than a real estate company, it's a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.
What We Do
Founded in 2010, Core is a vertically integrated real estate investment manager focused
on acquiring, developing and managing across the student housing and build-to-rent ("BTR") sectors. Its residential communities feature world-class amenities, progressive design, and hospitality-driven service. Core's student housing portfolio includes over 74,440 beds currently owned or managed, with a pipeline of over 53,860 beds in various stages of development. Core's BTR division has over 3,000 homes under development, now leasing or in its pipeline in high-growth metros nationwide. For more information, visit www.corespaces.com.
*Portfolio and pipeline numbers as of Q1 2026
Benefits That Matter
  • A culture that provides you with a sense of belonging
  • Competitive pay that values your contributions
  • Generous PTO to disconnect or celebrate life milestones
  • Paid 14+ holidays, including your birthday, to disconnect and celebrate
  • Paid Parental Leave that begins after 90 days
  • Paid volunteer time off to give back to your community
  • Robust health plan options that begin within at least 30 days of your employment
  • Yearly subscription to a meditation app for personal wellness
  • An environment that provides you a voice to share your perspectives
  • Employee Assistance Program (EAP) for access to confidential support services
  • Company retirement options including 401(k) + matching & Roth account option

Position Overview
The Resident Services Manager oversees on-site daily customer service and resident retention tasks. Responsibilities include managing resident renewals, replacements, and conflicts, conducting prospect tours, executing marketing activities, and enhancing resident retention. The role may also involve additional on-site clerical or office tasks as required.
What You Will Do
Resident Management:
  • Managing all disputes between roommates.
  • Handling of all resident replacements/relets.
  • Manages resident's and guarantor's concerns to the best of their ability in an effort to minimize escalation to Community Manager.
  • Responsible for customer service regarding questions/concerns.
  • Regularly collaborates with the Maintenance Supervisor and Property Manager on recurring issues and work order updates, ensuring transparent communication with residents.

Surveys & Reporting:
  • Work with the Director of Sales and Reputation Management, including regular check-ins, to ensure reputation goals are being met.
  • Responsible for creating and executing quarterly Reputation Management Plans, and reviewing them with the Director of Sales and Reputation Management and Property Manager.
  • Oversees resident surveys and focus groups to gather feedback, identify improvements, and shares findings with Property, Maintenance, and Regional Managers.
  • Formulating necessary action strategies based on the feedback received from Focus Group discussions.
  • Responsible for conducting resident experience calls (minimum of 10 per week).

Leasing & Marketing:
  • Provide necessary support in marketing and leasing operations, which includes leading tours and following up with prospective residents.
  • Responsible for planning, implementing, and performing marketing duties and tenant events.

Compliance and Standards:
  • Ensure compliance with all company policies, procedures, and legal requirements.
  • Uphold brand and company standards, ensuring that the property is consistently presented in an exceptional manner.
  • Special Projects and Reporting:
  • Collaborate with the Property Manager on special projects and assignments.
  • Complete all assigned HR/People Operations-related tasks.

Other:
  • Must be able to work a full shift / required work schedule on-site at the property.
  • Must be available for additional hours including evenings, weekends, and overtime when necessary.
  • Must be available to assist with move-outs, turn, and move-ins that extend beyond normal full-time hours.
  • Must be able to lift and move objects weighing up to 50 pounds regularly, as required by the demands of the job. This may include bending, stooping, and lifting throughout the workday.

Ideally, You'll Have
  • High School Diploma or Comparable Degree, Demonstrated Leadership Skills
  • 1+ years of property management experience
  • Proficient in Office Products and Windows and Apple operating systems.

You'll crush it if you have experience with
  • Student Housing Experience
  • Experience with Entrata software

Organizational Structure
Reports to: Community Manager
Direct Reports: N/A
Disclaimer
Please note that job responsibilities, reporting lines, and duties outlined in this job description are subject to change to meet the evolving needs of the organization.
As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.

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