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Resident Program Manager Jobs in Oregon (NOW HIRING)

Rosewood Court

Resident Assistant

Salem, OR · On-site

$17/hr

Activities The RA is responsible forassisting the resident in participating in the activity program ... managers, and family members. Must be teamoriented. Daily tasks will include standing, walking ...

Homes For Good

Resident Services Assistant

Eugene, OR

$46K - $62K/yr

The Supportive Housing Division consists of the Property Management, Permanent Supportive Housing, Resident Services and Maintenance departments. Our combined programs help over 900 households ...

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Resident Program Manager information

What are the key skills and qualifications needed to thrive as a Resident Program Manager, and why are they important?

To thrive as a Resident Program Manager, you need a background in program management, organizational leadership, and preferably a degree in healthcare, social work, or a related field. Familiarity with scheduling software, incident reporting systems, and regulatory compliance tools is often required. Strong interpersonal skills, conflict resolution, and the ability to motivate staff are critical soft skills for this role. These competencies ensure smooth operations, regulatory adherence, and a positive environment for both residents and staff.

What job makes $10,000 a month without a degree?

A Resident Program Manager typically earns a salary that can reach or exceed $10,000 per month, especially with experience and in large organizations. Success in such roles often depends on strong leadership, project management skills, and industry knowledge, rather than formal degrees.

What are the most common challenges faced by a Resident Program Manager in balancing resident needs with organizational objectives?

Resident Program Managers often navigate the delicate balance between advocating for resident well-being and meeting organizational policies or budget constraints. A key challenge is ensuring high-quality, individualized support for residents while managing resources, staffing, and compliance requirements. Successful managers develop strong communication and problem-solving skills, working collaboratively with residents, families, and multidisciplinary teams to find solutions that honor both resident preferences and organizational standards.

What is a Resident Program Manager?

A Resident Program Manager is a professional responsible for overseeing and coordinating programs within a residential facility, such as assisted living, student housing, or rehabilitation centers. They manage day-to-day operations, supervise staff, ensure compliance with regulations, and address the needs of residents. Their role often includes developing and implementing activities, handling budgets, and serving as a liaison between residents, families, and external agencies. Resident Program Managers play a crucial role in maintaining a safe, supportive, and engaging environment for all residents.
Resident Program Manager jobs near you
Infographic showing various Resident Program Manager job openings in Oregon as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Resident Experience Manager - University Pointe at College Station

Resident Experience Manager - University Pointe at College Station

American Campus Communities

Portland, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

American Campus Communities rating

6.0

Company rating: 6.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

151st of 209 rated facilities management

Job description

Resident Experience Manager - University Pointe at College Station
Department: Property Admin
Employment Type: Full Time
Location: University Pointe at College Station - Portland, OR
Reporting To: Property Manager
Description
The Resident Experience Manager leads the property team creating an exceptional living environment for our residents, overseeing all aspects of leasing, marketing, and administrative operations. Success in this role involves effective recruitment, hiring, and training, while managing the team to ensuring that all resident interactions meet high standards. Additionally, you will manage financial oversight, partner with the Service Manager on budget performance, and maintain strong communication with university partners. This is the senior-most role on property.
  • Supervise entire office team and all community assistants, providing leadership that translates to an exceptional resident experience - from prospective resident to lease renewal - by overseeing all leasing, marketing, and administrative operations for property.
  • Recruit, hire, train, and develop direct reports to achieve leasing and marketing objectives and to create a positive, engaging workplace for team.
  • Conduct performance evaluations of direct reports and performance discussions with team members.
  • Collaborate with supervisor and Human Resources on compensation adjustments for direct reports.
  • Deliver an exceptional resident experience by ensuring all leasing, marketing and administrative efforts at property are at company standard. Serve as lease executor if applicable.
  • Direct team's marketing efforts, ensuring successful events and programs; ensure website is being regularly audited for accuracy and visual standards.
  • Manage the process to assist with collecting resident feedback and survey results, as well as creating action plans for improvement.
  • Manage property's administrative needs, including scheduling, payroll, deposits/invoices, package management, incident reports, posting requirements, and contracts.
  • Partner closely with Service Manager to ensure property is consistently well-maintained and meets curb appeal standards.
  • Work closely with Service Manager to own property financials, including purchasing and performance to budget.
  • Ensure consistent and ongoing communication with University partners.
  • Represent ACC as property leader at resident functions and marketing events.
  • Exercise discretion in overseeing all resident communication, including events and notices. Responsible for rent collection and eviction processes in partnership with centralized services as needed.
  • Effectively resolve resident conflicts and disputes.
  • Maintain key control oversight, including key box access.
  • Other duties as assigned by manager.

Ideal Candidate
The ideal candidate for the Resident Experience Manager role is an early-career leader with experience in leasing, marketing, customer service, or operations, and is prepared to oversee property operations and team performance. This role includes supporting and developing team members, managing processes and systems, and ensuring consistent execution that drives property success and resident satisfaction.
Candidates should demonstrate strong communication and problem-solving skills, including the ability to navigate conflict resolution and support team development. While candidates may not have led all aspects of a property, they should be ready to grow into full site-level leadership responsibilities.
American Campus Communities Culture Commitments
  • Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
  • The core of American Campus culture involves everyone being fully invested in everything that e do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
  • Serve as an American Campus representative and liaison in all interactions.
  • Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
  • 2 years' of leadership experience in student or multi-family housing, or similar industry
  • Bachelor's degree in business or relevant field preferred
  • Skills in leasing and marketing, customer service, facility management, budgeting, supervision, business administration, public relations, residence life, and a combination of business and student development skills
  • Strong communication and collaboration skills
  • Demonstrated leadership skills

Benefits & Perks
  • Benefits:
    • Dental
    • Vision
    • 401(k) with Employer Matching
    • Medical & Dependent Care Flexible Spending Accounts (FSA)
    • Life Insurance
    • Sick Leave
    • Paid Time Off
    • Paid Pregnancy & Childbirth Leave
    • Paid Paternity Leave
    • Health Insurance
    • Health Savings Account (HSA) with Employer Matching
    • Short-Term & Long-Term Disability
  • Perks:
    • Preferred Membership Pricing at Local & National Companies
    • CoreGiving Volunteer Days
    • Referral Program
    • Charity Matching Program

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