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Resident Associate Jobs in Baltimore, MD (NOW HIRING)

Foundry Commercial

Med Tech/RA-(CMT)

Crofton, MD · On-site

$19.97 - $24.69/hr

Able to approach all encounters with residents, associates, and visitors in a friendly, service-oriented manner. * Assist residents with medications as allowed under State guidelines. * Assist ...

Foundry Commercial

Med Tech/RA-(CMT)

Crofton, MD · On-site

$19.97/hr

Able to approach all encounters with residents, associates, and visitors in a friendly, service-oriented manner. * Assist residents with medications as allowed under State guidelines. * Assist ...

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Showing results 21-40

All JobsResident Associate JobsResident Associate Jobs in Baltimore, MD

Resident Associate information

See Baltimore, MD salary details

$11

$15

$20

How much do resident associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for resident associate in Baltimore, MD is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.21 per hour, depending on experience, location, and employer.

What is a resident associate?

Resident Associates are professionals who typically work in residential facilities such as dormitories, assisted living communities, or rehabilitation centers. Their main responsibilities include supporting residents' daily needs, ensuring a safe and welcoming environment, and sometimes assisting with administrative tasks or organizing activities. They often serve as a point of contact between residents and facility management, helping to resolve issues and maintain community standards. This role requires strong interpersonal skills, empathy, and the ability to handle emergencies or conflicts when they arise.

What is the difference between Resident Associate vs Resident Advisor?

AspectResident AssociateResident Advisor
Required credentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma or college experience often preferred
Work environmentResidential facilities, often in healthcare, educational, or corporate settingsCollege dormitories or student housing
Employer and industry usageHospitals, universities, corporate housingColleges and universities
Common search intentUnderstanding job roles in residential settingsStudent housing leadership roles

Both Resident Associate and Resident Advisor roles involve overseeing residential environments, but Resident Associates typically work in professional or healthcare settings, while Resident Advisors focus on student housing in colleges. The roles share similar credentials and work environments, but their specific responsibilities and employer types differ.

What are some typical challenges resident associates face when supporting residents, and how can they effectively address them?

Resident Associates often encounter challenges such as managing diverse resident needs, handling conflicts, and maintaining clear communication with both residents and staff. Successfully addressing these issues involves active listening, practicing empathy, and staying organized to ensure all residents feel heard and supported. Collaborating closely with supervisors and other associates, as well as participating in ongoing training, can help Resident Associates navigate these situations effectively while fostering a positive living environment.

What are the key skills and qualifications needed to thrive as a resident associate, and why are they important?

To thrive as a Resident Associate, you need a foundational understanding of resident care, safety protocols, and often a high school diploma or equivalent. Familiarity with electronic documentation systems and basic first aid or CPR certification are commonly required. Strong interpersonal skills, patience, and attention to detail help in building trust and effectively supporting residents' daily needs. These competencies are crucial for maintaining a safe, supportive environment and ensuring the well-being of residents in assisted living or care facilities.
What are the most commonly searched types of Resident jobs in Baltimore, MD? The most popular types of Resident jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Resident Associate jobs? Cities near Baltimore, MD with the most Resident Associate job openings:
Resident Associate jobs near you
Infographic showing various Resident Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 72% Full Time, 24% Part Time, 2% Temporary, and 2% Nights. Highlights an 98% In-person, and 2% Hybrid job distribution, with an average salary of $32,719 per year, or $15.7 per hour.

Floating Resident Service Specialist - Baltimore

UDR

Towson, MD • On-site

$27 - $29/hr

Full-time

Posted 24 days ago

Job description

UDR is now hiring a Floating Resident Service Specialist to join our team in Baltimore, based out of Towson Promenade in Towson, MD.

GENERAL SUMMARY OF DUTIES:   Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction.  Maintain company customer service standards within the community.  Complete various administrative functions associated with residents’ needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service.
SUPERVISION RECEIVED:  Reports directly to Community Director, Senior Community Director or Resident Services Manager.

SUPERVISION EXERCISED:  N/A

ESSENTIAL FUNCTIONS:  

Move-In Coordination   
1. Ensure each new resident has a move-in orientation conducted by appointment.
2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.

Onesite Responsibilities
1. Scan all required move-in documents into Onesite.
2. Oversee Pending Tasks.

Customer Service Administration
1. Guide walk-in traffic and minimize the wait time.
2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
4. Organize incoming packages systematically and distribute as needed.
5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met.
6. Utilize CRM to effectively manage resident relations, service requests and resident communications.

Property Condition oversight
1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
2. Walk through all amenities daily to ensure they are stocked and in good condition.
3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed.  Follow-up with the service team until resolved.
4. Provide superior customer service to internal and external customers.

Back-Up coverage
1. Interact with walk-in prospects by showing the property if needed and answering questions about the community.
2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls. 
3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area.
5. Complete market summary and comp reports as directed.
6. Comply with all Company policies and procedures related to employment.
7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
8. Perform Resident Service Manager duties in the absence of the Resident Service Manager.
9. Perform other duties as assigned or as necessary.

EDUCATION AND EXPERIENCE: 

1. High School Diploma, or equivalent, is required.
2. Associate degree in business administration or equivalent, is preferred.
3. Minimum of two years of office experience is required.
4. Minimum of Two years’ experience in residential properties, rental operations, hotel or related business operations is preferred.
5. Must have and maintain a valid driver’s license unless otherwise noted.

Pay: $27-29/hr.

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

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