Schulte Hospitality Group is seeking a dynamic, service-oriented Dual General Manager to join our team at the Residence Inn Tucson Williams Centre and the Courtyard Tucson Williams Centre ! SHG is an ...
Schulte Hospitality Group is seeking a dynamic, service-oriented Dual General Manager to join our team at the Residence Inn Tucson Williams Centre and the Courtyard Tucson Williams Centre ! SHG is an ...
Schulte Hospitality Group is seeking a dynamic, service-oriented Dual General Manager to join our team at the Residence Inn Tucson Williams Centre and the Courtyard Tucson Williams Centre ! SHG is an ...
Schulte Hospitality Group is seeking a dynamic, service-oriented Dual General Manager to join our team at the Residence Inn Tucson Williams Centre and the Courtyard Tucson Williams Centre ! SHG is an ...
Residence Inn information
See Tucson, AZ salary details
$9.55 - $11.32
6% of jobs
$11.32 - $13.10
1% of jobs
$13.10 - $14.88
6% of jobs
$16.21 is the 25th percentile. Wages below this are outliers.
$14.88 - $16.65
15% of jobs
$16.65 - $18.43
4% of jobs
$18.43 - $20.21
7% of jobs
The median wage is $21.81 / hr.
$20.21 - $21.98
11% of jobs
$21.98 - $23.76
3% of jobs
$23.76 - $25.54
9% of jobs
$26.43 is the 75th percentile. Wages above this are outliers.
$25.54 - $27.31
24% of jobs
$27.31 - $29.09
13% of jobs
$9
$21
$29
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What is a Residence Inn?
What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?
What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?
What is the difference between Residence Inn vs Front Desk Agent?
| Aspect | Residence Inn | Front Desk Agent |
|---|---|---|
| Primary Role | Hospitality service provider managing guest stays at extended-stay hotels | Frontline staff handling guest check-ins, check-outs, and inquiries |
| Required Credentials | High school diploma; hospitality or customer service experience preferred | High school diploma; customer service skills |
| Work Environment | Hotel property, often in hospitality industry | Hotel lobby or reception area |
| Employer & Industry | Hospitality industry, hotel chains like Residence Inn | Hotels, resorts, hospitality sector |
Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.
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Dual General Manager - Residence Inn & Courtyard Williams Centre
Tucson, AZ • On-site
Full-time
Medical, Life, Retirement, PTO
Re-posted 19 days ago
Job description
Schulte Hospitality Group is seeking a dynamic, service-oriented DualGeneral Manager to join our team at the Residence Inn Tucson Williams Centre and the Courtyard Tucson Williams Centre! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
- Managing budgets and financial plans and controlling expenditure
- Maintaining statistical and financial records
- Setting and achieving sales and profit targets
- Recruiting, training, and monitoring staff -
- Planning work schedules for individuals and teams
- Appropriately responding to and resolving guest concerns
- Addressing problems and troubleshooting
- Ensuring events and conferences run smoothly -
- Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings
- Maintaining relationships with contractors, vendor and suppliers
- Ensuring a safe and secure environment for all guests and associates
- Maintaining appropriate inspections of the property as identified by the organization and brand
- Ensure the property meets brand guidelines and expectations for service and all standards
- Ensuring compliance with licensing laws, health and safety, and other statutory regulations
- Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
- Ability to communicate effectively verbally and in writing
- Demonstrated ability to lead a team
- Excellent attention to detail
- Financial savvy
- Proficient in Microsoft Office products
- Ability to working in a faced paced environment with the ability to multi-task
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
About Schulte
Sourced by ZipRecruiter
Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Industry
Hospitality services
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US