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Residence Inn Jobs in Portland, ME (NOW HIRING)

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Residence Inn information

See Portland, ME salary details

$10

$23

$31

How much do residence inn jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for residence inn in Portland, ME is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $28.80 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in Portland, ME?

For Residence Inn jobs in Portland, ME, the most frequently searched job titles are:

What job categories do people searching Residence Inn jobs in Portland, ME look for?

The top searched job categories for Residence Inn jobs in Portland, ME are:

What cities near Portland, ME are hiring for Residence Inn jobs?

Cities near Portland, ME with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Portland, ME as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,983 per year, or $23.5 per hour.

Houseperson - Moxy & Residence Inn Portland Thompson's Point

Colwen Hotels

Portland, ME • On-site

$14.75 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Join the team at Moxy Hotel & Residence Inn Portland Thompson's Point, a brand-new dual-branded Marriott hotel bringing fresh energy, style, and hospitality to one of Portland's most exciting waterfront destinations, newly opened in July 2026. As home to the first Moxy hotel in Northern New England, this is a chance to be part of something new from the very beginning - welcoming guests to a vibrant stay steps from Thompson's Point's concerts, events, dining, and culture.
We've recently opened our doors-and we're looking for a Houseperson who takes pride in the details and loves being part of a team that makes everything shine.
In this role, you're the behind-the-scenes hero who keeps the hotel looking fresh, stocked, and guest-ready at all times. From spotless public spaces to helping teammates stay set up for success, you make sure every corner of the hotel feels welcoming from the moment guests arrive.
If you like staying busy, working with a team, and seeing the results of your work every single day, you'll fit right in.
What You'll Be Doing:
  • Keeping all public areas clean, polished, and guest-ready
  • Stocking and delivering supplies so the housekeeping team can keep things running smoothly
  • Jumping into action to support guest requests and team needs
  • Deep cleaning carpets, windows, fixtures, and more to keep everything looking brand new
  • Making sure back-of-house areas are just as clean and organized as guest spaces
  • Removing trash, linens, and keeping everything fresh and tidy
  • Helping with laundry-washing, drying, and folding linens
  • Assisting with room setups, furniture moves, and event spaces
  • Occasionally helping clean guest rooms when needed
  • Noticing the little things and reporting anything that needs fixing

You'll Fit Right In If You:
  • Have previous cleaning or housekeeping experience
  • Take pride in a job well done and notice the small details others might miss
  • Like to stay active-this is not a sit-down job
  • Enjoy helping others and being part of a team
  • Can work independently and keep yourself on track
  • Are friendly, approachable, and happy to help guests when needed
  • Work efficiently without cutting corners
  • Are flexible and ready for a 7-day operation (evenings, weekends, holidays)

Why You'll Love Being Part of This Team:
  • You'll be part of a brand-new hotel opening-helping set the standard from day one
  • Your work is seen and appreciated by guests and teammates alike
  • Every day is different-there's always something to do
  • You'll be part of a supportive, team-first environment that keeps things positive and fun

Perks & Benefits (we take care of our people):
  • Medical, Dental & Vision Insurance
  • Company-funded HRA & Flexible Spending Accounts
  • 401(k) with employer match (Traditional & Roth)
  • Paid Time Off
  • Hotel discounts for you and your family
  • Discounts on travel, entertainment, and retail
  • Training, development, and growth opportunities
  • Employee Assistance Program

Ready to help us shine from day one?
Join the crew and be part of creating a hotel guests love coming back to.
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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