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Residence Inn Jobs in Independence, MO (NOW HIRING)

Atira Hotels

Front Desk Agent

Kansas City, MO · On-site

$16 - $16.50/hr

Residence Inn Independence. 3700 Arrowhead Ave, Independence, MO 64057. Job Type: Full-time Pay: $16- $16.50 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends ...

Atira Hotels

Night Auditor

Independence, MO · On-site

$16.50 - $17/hr

Residence Inn Independence. 3700 Arrowhead Ave, Independence, MO 64057. Job Type: Full-Time. Pay: $16.50 - $17 per hour. Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and ...

Atrium Hospitality

Night Auditor

Kansas City, MO · On-site

$14.75 - $19.50/hr

Kansas City Residence Inn 10300 N Ambassador Dr Kansas City, MO 64153 Full time Compensation Range : $17.74- $18.63 Compensation is determined based on a variety of factors, including experience ...

Atrium Hospitality

Night Auditor

Kansas City, MO · On-site

$14.50 - $19.50/hr

Kansas City Residence Inn 10300 N Ambassador Dr Kansas City, MO 64153 Full time Compensation Range : $17.74- $18.63 Compensation is determined based on a variety of factors, including experience ...

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Residence Inn information

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How much do residence inn jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for residence inn in Independence, MO is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $25.58 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What job categories do people searching Residence Inn jobs in Independence, MO look for?

The top searched job categories for Residence Inn jobs in Independence, MO are:

What cities near Independence, MO are hiring for Residence Inn jobs?

Cities near Independence, MO with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Independence, MO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,539 per year, or $20.9 per hour.

Front Desk Agent

Independence, MO • On-site

Residence Inn Independence, 3700 Arrowhead Ave, Independence,
See more jobs at Residence Inn Independence, 3700 Arrowhead Ave, Independence,external

$16 - $16.50/hr

Full-time

Re-posted 23 days ago

Job description

Front Desk Agent 


"Join the Residence Inn Independence Hotel Family and Build a Legacy of Hospitality!"


Job Details

  • Work Location: Residence Inn Independence. 3700 Arrowhead Ave, Independence, MO 64057.
  • Job Type: Full-time
  • Pay: $16- $16.50 per hour
  • Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends

Job Overview

The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.

Key Responsibilities

  • Reservation Management:
    • Receive and process reservations via phone, fax, and mail.
    • Enter reservations into the computer system and provide additional information.
    • Verify pricing, discounts, and billing information, and notify customers of room features and availability.
    • Maintain reservation files and resolve related problems.
    • Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
  • Customer Service:
    • Check in and out guests efficiently.
    • Process customer payments and post applicable charges.
    • Inform customers of credit holds and conduct customer surveys.
    • Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
    • Keep customers informed of company policies, procedures, and account statuses.
  • Professional Relations:
    • Maintain the company’s professional reputation by providing superior customer service.
    • Assist and support area personnel as needed.
    • Coordinate with the Accounting Department regarding customer credit status.
    • Keep management informed of area activities and significant problems.
    • Effective working relations with company personnel.
    • Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. 
  • Perform any other tasks/duties as assigned by the manager/ supervisor.

Qualifications

  • Education/Certification: High school graduate or equivalent.
  • Experience: Customer service and data entry experience preferred.
  • Skills/Abilities:
    • Excellent communication and public relations skills.
    • Well organized and attentive to detail.
    • Willingness to assist others.
    • Strong typing abilities and proficiency with PC, calculator, and office equipment.

Benefits

  • Employee hotel room discount
  • Holiday pay
  • Paid training
  • Professional development assistance


WHY YOU’LL LOVE WORKING WITH US:

  • Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!
  • Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
  • Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
  • Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
  • Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.

If you’re still with us, there’s only one thing left to do:  Apply now and become part of something amazing!

Diversity, Equity, Inclusion & Equal Employment Opportunity at Residence Inn Independence Hotel:
Residence Inn Independence is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.


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