ZipRecruiter

Log In

1

Residence Inn Jobs in New York (NOW HIRING)

Residence Inn

Housekeeping Team Associate

Garden City, NY · On-site

$15.50 - $18.50/hr

We are pleased to announce a wonderful opportunity for a Housekeeping Team Associate. What will you be doing most days? * Stock housekeeping cart with all necessary supplies to plan your day ...

Residence Inn

Night Auditor

Garden City, NY · On-site

$15.50 - $20.50/hr

We are pleased to announce a wonderful opportunity for a Night Auditor. What will you be doing most days? * Execute guest reservation, check-in, check-out, payment, and service procedures in ...

Residence Inn

Building Maintenance Tech II

Garden City, NY · On-site

$19.50 - $26.50/hr

We are pleased to announce a wonderful opportunity for a Building Maintenance Technician I I. What will you be doing most days? * Wear provided brand-standard uniform, identification, required ...

Residence Inn

Hotel Manager

Garden City, NY · On-site

We are pleased to announce a wonderful career opportunity for a Hotel Manager! This is an exceptional opportunity to become a key player on our leadership team at this property! What will you be ...

OTO Development

Chief Engineer

Garden City, NY · On-site

The Residence Inn by Marriott Garden City Long Island is seeking an experienced, hands-on Chief Engineer to lead our Engineering team and oversee the maintenance and operation of our award-winning ...

Marriott

Director of Sales and Marketing

Manhattan, NY · On-site

... Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.

previous page

Showing results 41-60

All JobsResidence Inn JobsResidence Inn Jobs in New York

Residence Inn information

See New York salary details

$11

$25

$33

How much do residence inn jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for residence inn in New York is $25.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $30.77 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in New York?

For Residence Inn jobs in New York, the most frequently searched job titles are:

What job categories do people searching Residence Inn jobs in New York look for?

The top searched job categories for Residence Inn jobs in New York are:

What cities in New York are hiring for Residence Inn jobs?

Cities in New York with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in New York as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $52,378 per year, or $25.2 per hour.

Operations Manager

Residence Inn New York World Trade Center

Manhattan, NY • On-site

$70K - $75K/yr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Key responsibilities

  • Assist the Director of Rooms in managing Food & Beverage, Housekeeping, and Front Office operations.

  • Provide shift coverage, handle guest requests and complaints, and ensure all areas meet hotel standards.

  • Manage employee payroll, track attendance, coach and train staff, and perform Night Audit functions.

Job description

Compensation Type
Yearly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
This 242-room hotel, located on the corner of Maiden Lane and Broadway, is housed in a historic building that dates back to 1903 and was originally a part of Manhattan's first jewelry district. The hotel's design by Stonehill & Taylor recalls its rich history by working with time and money as reoccurring themes. For guests looking to explore Lower Manhattan, the hotel is within walking distance of downtown's most popular sites including One World Trade, One World Observatory, 911 Memorial and Museum, Wall Street and Battery Park.
Residence Inn New York World Trade Center
170 Broadway
New York, NY 10007
Overview
The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.
Responsibilities
  • Assist the Director of Rooms with managing the Food & Beverage, Housekeeping, and Front Office operations
  • Provide strong lobby presence to assist front desk agents and guest
  • Provide all aspects of shift coverage in F&B operations as needed
  • Balance the hotel room type inventory
  • Ensure all areas of the lobby, Mezzanine level and F&B operations are functioning to Paramount standards (e.g. cleanliness, guest only in authorized areas, bathroom cleanliness, outdoor cleanliness and conditions, elevator cleanliness and functionality, Signage standards)
  • Monitor and action Nor 1 upsell program
  • Handle guest's special requests and customer complaints during shift.
  • Perform all other front desk duties and responsibilities.
  • Investigate and handle complaints, disturbances, emergencies, etc. during shift
  • Manage Employee Payroll, track attendance Dayforce, time edits, and conduct call-arounds for OT as needed
  • Coach, train, counsel hourly associates and administer discipline as needed
  • Perform some Night Audit functions, able to review all Night Audit related functions and able to produce Night Audit reports.
  • Prepare, copy, and distribute reports as required.
  • Handle special guest requests.
  • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.

Qualifications
  • At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a related field; or a 4-year degree and a minimum of 1 year of progressive experience in a related field.
  • Previous supervisory responsibilities
  • Must be proficient in Windows, Company approved spreadsheets and word processing.
  • Long hours sometimes required.
  • Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management

Apply