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Residence Inn Jobs in Connecticut (NOW HIRING)

Residence Inn Windsor

Chief Engineer

Windsor, CT · On-site

... Residence Inn Windsor 100 Dunfey LaneWindsor, CT 06095Overview The Chief Engineer is responsible for the day-to-day operations of the engineering division. In the absence of the Director, the ...

Residence Inn Windsor

Chief Engineer

Windsor, CT

... Residence Inn Windsor 100 Dunfey LaneWindsor, CT 06095Overview The Chief Engineer is responsible for the day-to-day operations of the engineering division. In the absence of the Director, the ...

Residence Inn Windsor

Chief Engineer

Windsor, CT · On-site

$60K - $68K/yr

... Residence Inn Windsor 100 Dunfey Lane Windsor, CT 06095 Overview The Chief Engineer is responsible for the day-to-day operations of the engineering division. In the absence of the Director, the ...

Marriott

Director of Sales

Manchester, CT

Residence Inn Hartford Manchester features a sports facility complete with tennis court and a well-equipped gym. EDUCATION & EXPERIENCE * At least 2 years of progressive hotel sales experience ...

Franchise Location

Director of Sales

Manchester, CT · On-site

Residence Inn Hartford Manchester features a sports facility complete with tennis court and a well-equipped gym. EDUCATION & EXPERIENCE * At least 2 years of progressive hotel sales experience ...

United Career Fairs

Be Seen First

Sales Representative

Greenwich, CT · On-site

$55K - $120K/yr

... Residence Inn by Marriott Stamford Downtown Hotel, 25 Atlantic St., Stamford, CT 06901. APPLY NOW!

Residence Inn

Guest Service Agent

Mystic, CT · On-site

$14.75 - $18.75/hr

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk ...

Mayflower Inn and Spa

Server

Washington, CT

Company Description Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge ... With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create ...

Mayflower Inn and Spa

Concierge

Washington, CT

$15.50 - $20/hr

Company Description Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge ... With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create ...

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Showing results 21-40

All JobsResidence Inn JobsResidence Inn Jobs in Connecticut

Residence Inn information

See Connecticut salary details

$9

$21

$29

How much do residence inn jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for residence inn in Connecticut is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $26.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What are popular job titles related to Residence Inn jobs in Connecticut? For Residence Inn jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Residence Inn jobs in Connecticut look for? The top searched job categories for Residence Inn jobs in Connecticut are:
What cities in Connecticut are hiring for Residence Inn jobs? Cities in Connecticut with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Connecticut as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $45,544 per year, or $21.9 per hour.

Front Desk Supervisor | Norwalk Residence Inn

Shaner Hotel Group

Norwalk, CT • On-site

$17 - $22/hr

Other

Re-posted 24 days ago

Job description


  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
  • Handle guest complaints ensuring guest satisfaction.
  • Assist staff with their job functions to ensure optimum service to guests.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
  • Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures.
  • Other duties as assigned.
Responsibilities
Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications
  • Minimum one year experience in a similar position. Prior supervisory experience a plus.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • High school graduate or equivalent, some college preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

About Us
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
About the Team
Shaner Hotels has an exciting opportunity at our Residence Inn Norwalk located in beautiful downtown Norwalk, Connecticut! This modern 102-room extended-stay hotel offers guests a comfortable and convenient home base in one of the area's most vibrant communities.
Ideally situated within walking distance of the trendy SoNo (South Norwalk) district, our guests have easy access to an incredible variety of dining, shopping, entertainment, and local attractions. The Residence Inn Norwalk provides the perfect blend of comfort, convenience, and modern amenities for both business and leisure travelers.
As a member of the Shaner Hotels team, you'll have the opportunity to create memorable guest experiences while working in a welcoming and dynamic hospitality environment.
If you're passionate about hospitality and ready to grow your career, Residence Inn Norwalk is the perfect place to join the Shaner Hotels family. Be part of a team committed to exceptional service, teamwork, and helping associates achieve their career goals.
Shaner logo

About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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