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Resettlement Program Jobs in Chicago, IL (NOW HIRING)

Counseling Team Manager - 2025747

Chicago, IL · On-site

$19 - $21/hr

Use innovative strategies to develop and expand existing programs * Attend quarterly stakeholder meetings with other resettlement agencies and partner agencies[DG4.1][CC4.2] * Actively participate in ...

... with program guidelines. * Service provision includes: * Ensure that clients promptly receive ... Coordinate interdepartmentally on resettlement details including furniture provision, basic needs ...

Use innovative strategies to develop and expand existing programs * Attend quarterly stakeholder meetings with other resettlement agencies and partner agencies[DG4.1][CC4.2] * Actively participate in ...

Resettlement Program information

See Chicago, IL salary details

$25.8K

$53.9K

$93.2K

How much do resettlement program jobs pay per year?

As of Aug 1, 2026, the average yearly pay for resettlement program in Chicago, IL is $53,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $61,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resettlement Program Coordinator, and why are they important?

To thrive as a Resettlement Program Coordinator, you need a background in social work, human services, or a related field, along with knowledge of immigration and refugee laws. Familiarity with case management software, government reporting systems, and language interpretation tools is typically required. Strong cultural sensitivity, problem-solving abilities, and excellent interpersonal communication are vital soft skills for supporting vulnerable populations. These competencies are crucial to ensure effective resettlement, compliance with regulations, and the well-being of clients adapting to a new environment.

What is a Resettlement Program?

A Resettlement Program is an organized effort, often led by governments or humanitarian organizations, to help refugees, asylum seekers, or displaced individuals find safety and rebuild their lives in a new country or region. These programs provide support such as housing, legal assistance, language classes, and help with employment and integration into the community. The goal is to ensure that individuals and families have the resources they need to become self-sufficient and successfully adapt to their new environment.

What is the difference between Resettlement Program vs Case Manager?

AspectResettlement ProgramCase Manager
Primary RoleFacilitates refugee and immigrant resettlement processesManages individual client cases, providing support and resources
Required CredentialsOften requires knowledge of immigration policies, social servicesRequires social work, counseling, or related certifications
Work EnvironmentNon-profit organizations, government agencies, community centersSocial service agencies, healthcare facilities, community organizations
Industry UsageUsed in refugee and immigrant support programsCommon in social services, healthcare, and community outreach

While both roles involve supporting vulnerable populations, a Resettlement Program focuses on organizing and implementing refugee and immigrant resettlement efforts, whereas a Case Manager provides ongoing support and resources to individual clients within various social service settings.

What are some common challenges faced by professionals working in a resettlement program, and how can they effectively address them?

Professionals in a resettlement program often encounter challenges such as language barriers, cultural adjustment issues, and navigating complex legal or social services systems for clients. Building strong relationships with community partners, utilizing interpreters, and participating in ongoing cultural competency training can help address these challenges. Additionally, resettlement team members frequently collaborate with case managers, social workers, and local agencies to provide comprehensive support, ensuring new arrivals receive the resources they need for a successful transition.
What are popular job titles related to Resettlement Program jobs in Chicago, IL? For Resettlement Program jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Resettlement Program jobs in Chicago, IL look for? The top searched job categories for Resettlement Program jobs in Chicago, IL are:

Bilingual Prevention of Sexual Abuse (PSA) Compliance Manager_JOR

NATIONAL YOUTH ADVOCATE PROGRAM

East Chicago, IN • On-site

Other

Medical, Retirement, PTO

Re-posted 29 days ago


National Youth Advocate Program rating

6.3

Company rating: 6.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Working At NYAP 

NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members. 

  • 33 Paid days off each year!(11 holidays + 22 days PTO) 
  • Healthcare Benefits for you and your family 
  • Pet insurance that provides discounts and reimbursements 
  • Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!) 
  • Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education 
  • Relocation reimbursement may be available for qualified candidates. 
  • Why Work with Us?Exciting Benefits and Opportunities at NYAP! 

Position Summary 

The Prevention of Sexual Abuse Compliance Manager for La Jornada is responsible for the implementation, training, documentation and ongoing compliance with ORR Policy Section 4, 5 and the Interim Final Rule (IFR) on preventing, detecting, and responding to sexual abuse and sexual harassment; establishing a respectful and supportive workplace environment; elevating to Program leadership and ORR issues or concerns. 

RESPONSIBILITIES 

The Prevention of Sexual Abuse Compliance Manager for La Jornada will perform duties including but not limited to:  

  • Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies; 

  • Establish a respectful and supportive workplace environment that cares for people, connects communities, and promotes peace; 

  • Provides child friendly PSA Orientations to children in care and oversees the implementation, training, documentation and ongoing compliance with Office of Refugee Resettlement (ORR) Policy and the Interim Final Rule (IFR) on preventing, detecting, and responding to sexual abuse and sexual harassment; 

  • Responsible for review of grievances and grievance boxes and elevating grievances to program director for resolution; 

  • Actively promotes a culture of safety, proactive risk management and adhesion to ORR Policy/Manual of Procedure Section 4 and Section 5;  

  • Works closely with Program leadership and ORR’s PCAN Team in providing guidance, and ensuring implementation of policies and procedures related to prevention, detection and response to sexual abuse (SA), sexual harassment (SH), inappropriate sexual behavior (ISB) and code of conduct violations including the maintenance of records; 

  • Responsible for establishing communication with NYAP’s HR department for compliance with ORR background check requirements, and hiring considerations contained in ORR Policy Section 4, prior to staff contact with minors, 

  • Ensuring ORR and State guidelines compliance for reporting Significant Incidents Reports (SIRs)/Child Level Events (CLE) and providing consultation and guidance to Program leadership and staff; 

  • Lead, provide guidance and direction to Program’s SIR Review Team, clinicians, case managers and other staff in proper reporting to ORR and CPS, including conducting staff training on Prevention, Detection and Response to sexual abuse (SA) and sexual harassment (SH); act as direct Point of Contact (POC) and Subject Matter Expert (SME) to Program and ORR Stakeholders related to ORR Interim Final Rule (IFR) and ORR Policy related to prevention, detection and response to SA/SH/ISB and staff code of conduct violations; 

  • Directly liaise with ORR’s PCAN Coordinator, designated Programs’ FFS, CFS, PO and ORR stakeholders to implement ORR/IFR compliance within 6 months of Program facility opening; 

  • Responsible for supporting Staffing Plan creation and updates, 

  • Work closely with staff in reviewing SA SIRs, Risk Assessments and IMEs with SA/SH components and provide guidance to Program; 

  • Completing referrals to Legal Service Providers (LSP), child advocates and other stakeholders per ORR Policy; 

  • Serve as the point of contact (POC) for ORR’s PCAN Coordinator regarding matters related to ORR Policy/IFR standards and report information to Program Director and PSA Review Team as needed; provide response and accountability for ORR/IFR compliance at NYAP Programs and elevating concerns to National Director of Operations; 

  • Ensure Programs follow proper ORR Policy related to third party reporting and maintaining privacy/confidentiality of information; 

  • Work to collect, assembly, prepare, present and submit all documentation required for ORR and IFR audits and working closely with FFS/PO monitors and IFR auditors in responding and complying with document requests and Corrective Action Plans (CAPs); directly attend, participate in required ORR/IFR audits and monitoring visits; 

  • Participate in Program staffing(s) as POC on issues related to case reports of SA/SH/ISB; and responding to all ORR and PSA Coordinator requests; including monitoring requests by FFS/CFS; 

  • Responsible for compiling data, creating and generating reports for PCAN and other ORR and State stakeholders as necessary; create, maintain, update and ensure compliance with ORR PSA bulletin boards, staffing plans, update video monitoring requirements and ensure documentation of video monitoring upgrades, update and provide PSA orientations when needed; 

  • Participate as SME during Incident Review Team meetings, create and update NYAP PSA guidelines and ORR/IFR documentation, maintain all records for ORR/ IFR audit purposes; 

  • Participate in public appearances and presentations as requested, and work collaboratively with other NYAP programs and staff throughout the organization; 

  • Initiate referrals to the Office of Trafficking in Persons (OTIP), LSP, child advocates and other stakeholders; 

  • Assist in the development of PSA related child friendly materials and maintenance of up-to-date posters and materials required by ORR/PCAN or other stakeholders; 

  • Collaborate with continuous quality improvement efforts to assure that service quality and reporting meets contract requirements; 

  • Perform other duties as requested. 

MINIMUM QUALIFICATIONS 

  • Bachelor's degree in behavioral sciences, human services, or social services fields and 

  • Must have at least one year of experience working with child welfare standards, best practices, or quality assurance or compliance 

  • Able to pass a criminal background check.  

  • Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.   

  • Bilingual (English Spanish). Fluency in Spanish is required.    

  • Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.   

  • 21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.   

OTHER SKILLS/REQUIREMENTS 

  • Some travel is required. 

  • Must be open and willing to work non-traditional work hours as well as on-call responsibilities. 

  • Provide excellent internal and external customer service. 

  • Must possess good verbal, listening, and written communication skills. 

  • A willingness to work flexible and non-traditional hours with a possibility of being on call on nights/weekends, in the service of foster caregivers, families of origin, and persons served.  

  • Excellent written and verbal communication skills.  

  • Compassionate attitude and strong understanding of child development   

  • Nurturing teaching approach   

PHYSICAL DEMANDS 

  • Use of manual dexterity, tactile, visual, and audio acuity. 

  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. 

  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying. 

  • Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands. 

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Who we are 

National Youth Advocate Program has been serving communities and clients since 1978, and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement, and Reunification/Permanency. 

We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families. 


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