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Resettlement Program information

What are the key skills and qualifications needed to thrive as a resettlement program coordinator, and why are they important?

To thrive as a Resettlement Program Coordinator, you need a background in social work, human services, or a related field, along with knowledge of immigration and refugee laws. Familiarity with case management software, government reporting systems, and language interpretation tools is typically required. Strong cultural sensitivity, problem-solving abilities, and excellent interpersonal communication are vital soft skills for supporting vulnerable populations. These competencies are crucial to ensure effective resettlement, compliance with regulations, and the well-being of clients adapting to a new environment.

What is a resettlement program?

A Resettlement Program is an organized effort, often led by governments or humanitarian organizations, to help refugees, asylum seekers, or displaced individuals find safety and rebuild their lives in a new country or region. These programs provide support such as housing, legal assistance, language classes, and help with employment and integration into the community. The goal is to ensure that individuals and families have the resources they need to become self-sufficient and successfully adapt to their new environment.

What is the difference between Resettlement Program vs Case Manager?

AspectResettlement ProgramCase Manager
Primary RoleFacilitates refugee and immigrant resettlement processesManages individual client cases, providing support and resources
Required CredentialsOften requires knowledge of immigration policies, social servicesRequires social work, counseling, or related certifications
Work EnvironmentNon-profit organizations, government agencies, community centersSocial service agencies, healthcare facilities, community organizations
Industry UsageUsed in refugee and immigrant support programsCommon in social services, healthcare, and community outreach

While both roles involve supporting vulnerable populations, a Resettlement Program focuses on organizing and implementing refugee and immigrant resettlement efforts, whereas a Case Manager provides ongoing support and resources to individual clients within various social service settings.

What are common challenges faced by professionals working in a resettlement program, and how can they address them?

Professionals in a resettlement program often encounter challenges such as language barriers, cultural adjustment issues, and navigating complex legal or social services systems for clients. Building strong relationships with community partners, utilizing interpreters, and participating in ongoing cultural competency training can help address these challenges. Additionally, resettlement team members frequently collaborate with case managers, social workers, and local agencies to provide comprehensive support, ensuring new arrivals receive the resources they need for a successful transition.
What are popular job titles related to Resettlement Program jobs in Kentucky? For Resettlement Program jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Resettlement Program jobs in Kentucky look for? The top searched job categories for Resettlement Program jobs in Kentucky are:
Resettlement Program jobs near you
Infographic showing various Resettlement Program job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

PSA Compliance and Quality Improvement Manager

The Methodist Home of Kentucky, Inc.

Owensboro, KY • On-site

$53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Classification: Exempt
Status: Full Time / In Office
Reports to: Caminos Shelter Program Director/VP of Compliance and QI
Salary and Benefits: $53,000 annually
Do you have a passion for youth? Do you want to see every child have a bright future? Join the team at the Kentucky United Methodist Children's Homes (KyUMH).
Why work for us:
KyUMH has over 150 years of experience serving youth who have experienced trauma. We have a strong team culture centered around helping our clients through professional therapeutic interventions.
Benefits Include:
  • Free Employee Assistance Program
  • Health, vision, dental, and life insurance;
  • 403b retirement plan with 3% match
  • Paid time off for sick time, vacation, and mental health care
  • Eight paid holidays
  • Tuition assistance and continuing education support
About Caminos Shelter Program
The Caminos program serves unaccompanied children migrating to the United States from other countries to help them find safe, stable homes and a path towards citizenship. KyUMH administers the Caminos program through partnerships with Everstand and the U.S. Department of Health & Human Services, Office of Refugee Resettlement (ORR). This program is an expansion of our services as we answer God's call to serve those who are victims of abuse, neglect and/or trauma.
Summary of Function:
The Prevention of Sexual Abuse (PSA) Compliance and Quality Improvement Manager works with in-
depth knowledge of KYUMH policies and procedures related to the Office of Refugee Resettlement
(ORR), the Interim Final Rule and PSA requirements for the Caminos Shelter and Caminos Home
Study/Post Release Services (HS/PRS) Programs.
The PSA Compliance and Quality Improvement Manager is directly responsible for the development,
coordination, facilitation, and evaluation of program training in accordance with KYUMH Agency, state
licensing standards, COA accreditation policies, and other federal, state and local regulatory
requirements. The PSA Compliance and Quality Improvement Manager educates, trains and advises on policies and procedures related to PSA, Coordinated Response, Zero Tolerance and Code of Conduct. The PSA
Compliance and Quality Improvement Manager oversees implementation and ongoing compliance with
the Interim Final Rule on UC sexual abuse and sexual harassment standards.
Skills and Abilities Needed:
  • Ability to resolve problems / prioritize / exercise good judgment
  • Data Analysis / Navigating web-based data systems and portals
  • Assertive and supportive oversight / Take lead, direct others, and follow-through during investigations
  • Attention to detail / meeting standards / results oriented
  • Conceptual thinking
  • Effective stress management
  • Internal self-control
  • Personal accountability
  • Professional communication
  • Professional leadership demeanor
  • Quality orientation
  • Self-awareness
  • Staff mentoring
Required Education and Experience:
  • Bachelors degree in behavioral sciences, human services or social service fields OR Bachelor's degree in business administration or management AND
  • At least one year of experience working with child welfare standards, best practices, or quality assurance or compliance.
Preferred Education and Experience:
  • Intermediate to fluent abilities in English and Spanish
  • Experience with state licensure, federal grant management and national accreditation or familiarity with these processes

Job Specific Duties and Responsibilities (not inclusive):
  • The Prevention of Sexual Abuse (PSA) Compliance and Quality Improvement Manager will directly oversee and ensure compliance program-wide for the Caminos Shelter and the Home Study/Post Release Services Program.
  • In this role, the PSA Compliance and Quality Improvement Manager must ensure that services meet relevant state, Office of Refugee Resettlement (ORR) and KYUMH agency standards
  • Responsible for fostering program climate which condemns sexual abuse; provides resources and support to the programs; and educates staff and youth on how to report incidents of sexual abuse
  • Recognize the signs of abuse, neglect, exploitation, and provocative behavior
  • Receives and investigates PSA grievances and conducts quality assurance checks program wide for shelter and HS/PRS programs
  • Assure compliance of all standards that apply to the Caminos Program, including national accreditation, Federal and state licensure, and serve as an internal resource on all applicable regulations.
  • Assist in Federal and State licensure and national accreditation activities.
  • Monitor the entry of data into the Caminos portal. Ensure other staff roles are entering data in accordance with regulatory timelines and any catch-up data entry projects are completed.
  • Compile and distribute reports as scheduled that include, but are not limited to, capacity, SIR, restraint, annual and quarterly outcomes, survey summary, and licensing reports.

KyUMH is an Equal Opportunity Employer
KyUMH is committed to maintaining a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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