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Reservations Jobs in Federal Way, WA (NOW HIRING)

Costco Wholesale Corporation

Reservation Agent

Issaquah, WA · On-site

$18.50 - $23/hr

Confirms reservations accurately. * Communicates members' needs to other support departments. * Ability to operate vehicles, equipment or machinery. * Assists with department duties as necessary.

U-Haul

Reservation Manager

Auburn, WA · On-site

$20 - $22/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

U-Haul

Reservation Manager

Seattle, WA · On-site

$23.50 - $25.50/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

The Hiring Platform

Client Experience Coordinator

Seattle, WA · On-site +1

$20.50 - $26.75/hr

We are seeking an organized and customer-focused Client Experience Coordinator to assist clients with reservations, service requests, and ongoing coordination. This role focuses on providing clear ...

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Reservations information

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$13

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$32

How much do reservations jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for reservations in Federal Way, WA is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.61 per hour, depending on experience, location, and employer.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

How to become a reservations agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Sabre or Amadeus is often preferred, and some employers provide on-the-job training. Good communication, organization, and the ability to work flexible hours are also important for this role.

What are the most commonly searched types of Reservations jobs in Federal Way, WA?

The most popular types of Reservations jobs in Federal Way, WA are:

What are popular job titles related to Reservations jobs in Federal Way, WA?

For Reservations jobs in Federal Way, WA, the most frequently searched job titles are:

What job categories do people searching Reservations jobs in Federal Way, WA look for?

The top searched job categories for Reservations jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Reservations jobs?

Cities near Federal Way, WA with the most Reservations job openings:

Reservations jobs near you
Infographic showing various Reservations job openings in Federal Way, WA as of August 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,345 per year, or $21.3 per hour.

Online Reservations & Guest Support Specialist - Entry Level

Destination Careers

Seattle, WA • On-site

$50K - $65K/yr

Full-time

Re-posted 16 days ago

Job description

Reservations & Guest Support Specialist - Remote
Location: Remote (United States)
 
 
About Us:
We are a coordination-focused services company that supports clients with reservations, scheduling, and guest-related service needs. We prioritize organization, clear communication, and delivering a consistently positive client experience.
 
Position Overview:
The Reservations & Guest Support Specialist provides client-facing and administrative support related to reservations, scheduling, and guest inquiries. This role is responsible for maintaining accurate records, assisting with confirmations and updates, and ensuring timely, professional communication throughout the coordination process.
This position is well-suited for individuals who are organized, service-oriented, and comfortable working independently in a remote environment.
 
Key Responsibilities:
Assist with reservation requests, confirmations, and scheduling updates
Respond to guest inquiries via email, phone, and messaging platforms
Maintain accurate records, calendars, and service documentation
Monitor timelines to ensure changes and confirmations are processed correctly
Provide general guest support to ensure a smooth and positive experience
Follow established workflows and quality standards
Collaborate with internal team members to support daily operations
 
Qualifications & Skills:
Strong customer service and communication skills
High attention to detail and organization
Ability to manage multiple tasks in a remote work environment
Basic computer proficiency and ability to learn new systems
Professional, reliable, and responsive
Previous experience in guest services, reservations, customer support, hospitality, or administrative roles is helpful but not required.
 
Work Environment & Schedule:
Fully remote position
Flexible scheduling may be available
Training and ongoing guidance provided
 
Why Work With Destination Knot:
Remote work flexibility
Structured and supportive work environment
Clear expectations and established processes
Opportunity to build coordination and guest support skills
 
How to Apply:
Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted regarding next steps.
$50,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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