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Reservations Jobs in Hawaii (NOW HIRING)

Starwood Hotels

Reservations Agent

Hanalei, HI · On-site

$29/hr

Our Reservations Team is dedicated to making that a reality. They're fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our ...

Davidson Hospitality Group

Reservations Agent

Kapaa, HI · On-site

$25 - $27/hr

Reservations Agent We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests ...

Germaine's Luau

Reservations Agent

Honolulu, HI · On-site

$16/hr

Reservations Manager Status: Non-Exempt I. Job Purpose/Objective: Starting at $16/ Hr This position is responsible for scheduling and confirmations, checking emails and faxes, answering phones ...

Germaine's Luau

Reservations Agent

Honolulu, HI

$16/hr

Reservations Manager Status: Non-Exempt I. Job Purpose/Objective: Starting at $16/ Hr This position is responsible for scheduling and confirmations, checking emails and faxes, answering phones ...

SH Hotels and Resorts

Reservations Agent

Hanalei, HI · On-site

$29/hr

Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that a reality. They're fast, friendly and easy to talk to about anything that sets our guests up for ...

Davidson Hospitality Group

Reservations Agent

Kapaa, HI · On-site

$25 - $27/hr

As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about ...

SH Hotels and Resorts

Reservations Agent

Hanalei, HI · On-site

$29/hr

Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that a reality. They're fast, friendly and easy to talk to about anything that sets our guests up for ...

SH Hotels and Resorts

Reservations Agent

Hanalei, HI · On-site

$29/hr

Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that a reality. They're fast, friendly and easy to talk to about anything that sets our guests up for ...

Germaines Luau

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

Take reservations from incoming calls and online clients * Send confirmations * Keep an accurate record of the reservations by inputting them in the computer * Notifying agents and clients of any ...

Marriott

Reservations Agent

Lahaina, HI · On-site

$32.89/hr

Additional Information Job Number 26091438 Job Category Reservations Location 1 Ritz Carlton Dr, Lahaina, Hawaii, United States, 96761 VIEW ON MAP ( Schedule Full Time Located Remotely? N Position ...

Marriott International

Reservations Supervisor

Kahuku, HI · On-site

$28.67 - $35.84/hr

Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine ...

Crescent Hotels & Resorts

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

Manage Group Reservations and their processes, to ensure adherence to the Sales Contract terms, ensure the highest level of meeting planner and guest satisfaction whilst maximizing room inventory and ...

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Reservations information

See Hawaii salary details

$12

$19

$30

How much do reservations jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for reservations in Hawaii is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.97 per hour, depending on experience, location, and employer.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

How to become a reservations agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Sabre or Amadeus is often preferred, and some employers provide on-the-job training. Good communication, organization, and the ability to work flexible hours are also important for this role.

What are the most commonly searched types of Reservations jobs in Hawaii?

The most popular types of Reservations jobs in Hawaii are:

What are popular job titles related to Reservations jobs in Hawaii?

For Reservations jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Reservations jobs in Hawaii look for?

The top searched job categories for Reservations jobs in Hawaii are:

Reservations jobs near you
Infographic showing various Reservations job openings in Hawaii as of August 2026, with employment types broken down into 71% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,257 per year, or $19.8 per hour.

Reservations - Reservations Agent - Full Time

Kailua Kona, HI • On-site

Four Seasons Hotels Limited
Hospitality Services • 10K+ employees

7.0

Company rating: 7.0 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

25th of 108 rated hotels

Free food

People enjoy working here

Good employer

Learn more about Four Seasons Hotels Limitedexternal

$28.92/hr

Other

Retirement, PTO

Posted 9 days ago

Job description

Reservationist

The Four Seasons Resort Hualalai is looking for a Reservationist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Reservationist have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

What You'll Do:

  • Capture sales from in-coming reservations calls and coordinate details of each reservation.
  • Run daily reports for Reservations department, operational departments, Sales & Marketing, General Manager & Department Head.
  • Answer General Reservations e-mails, retrieve and distribute mail and process brochure requests.
  • Handle guest complaints in accordance with Four Seasons policy.
  • Process WRO, Trust, Internal Reservations, and FIT reservations.
  • Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.
  • And More!

What To Bring:

  • Three to twelve months of previous Reservations and/or Front Office experience required or High Volume Call Center.
  • Successful candidate must possess legal work authorization in United States
  • Ability to accurately read and work with computer systems.
  • Strong Customer Service skills
  • Preferred bilingual skills in reading, writing, and speaking additional language(s); Japanese highly desired
  • Weekend & Holiday availability required

Join Our 'Ohana & Enjoy Our Amazing Benefits:

  • Hourly Rate: $28.92
  • Earn More with Our Incentive Plan: Boost your hourly wage with the opportunity to earn an additional $1-$5 per hour (or more!) through our exciting incentive plan tied to suite sales. The more you sell, the more you earn!
  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary 'Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Employee Recognition Programs

What Four Seasons Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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