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Reservation Jobs in Miami, FL (NOW HIRING)

Reservation Agent

Miami, FL ยท On-site +1

$15.25 - $19.25/hr

As a Reservation Agent, you will play a key role in ensuring an exceptional booking experience for our guests. You will be responsible for handling reservations, providing information about our ...

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

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Showing results 1-20

Reservation information

See Miami, FL salary details

$27.7K

$57.2K

$104.3K

How much do reservation jobs pay per year?

As of Sep 4, 2026, the average yearly pay for reservation in Miami, FL is $57,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $67,000.00 per year, depending on experience, location, and employer.

What are reservations in the hospitality industry?

Reservations in the hospitality industry refer to the process of booking or securing a spot, such as a room in a hotel, a table at a restaurant, or a seat on a flight, ahead of time. This ensures that the customer has a guaranteed place or service at their preferred date and time. Managing reservations often involves handling customer inquiries, confirming bookings, updating schedules, and coordinating with other staff to ensure a smooth experience for guests. Reservation agents play a key role in customer service and operational efficiency.

What are the main challenges faced by reservation agents and how can they be managed effectively?

Reservation agents often handle high volumes of inquiries, manage last-minute changes, and resolve booking conflicts, which can be stressful during peak times. Effective communication skills, attention to detail, and proficiency with reservation software are essential to manage these challenges. Building strong customer service skills and staying organized help agents handle multiple requests efficiently and maintain a positive experience for clients. Additionally, agents frequently collaborate with other departments, such as sales or operations, to ensure seamless service and resolve any issues promptly.

What are the key skills and qualifications needed to thrive as a reservation agent, and why are they important?

To thrive as a Reservation Agent, you need strong organizational skills, attention to detail, and proficiency in customer service, typically supported by at least a high school diploma. Familiarity with reservation software systems (such as Opera or Sabre), booking platforms, and basic office applications is crucial. Excellent communication, problem-solving abilities, and a calm demeanor under pressure are standout soft skills. These qualifications are essential for ensuring accurate bookings, customer satisfaction, and efficient handling of high-volume inquiries in hospitality or travel settings.

What is the difference between Reservation vs Reservation Agent?

AspectReservation
RoleReservation involves the overall process of booking and managing reservations, often performed by reservation agents or specialists.
CredentialsTypically requires customer service skills, familiarity with booking systems, and sometimes certifications in hospitality management.
Work EnvironmentOffice settings, call centers, or online platforms within hotels, airlines, or travel agencies.

Reservation is a broad process encompassing booking, managing, and confirming reservations, often handled by reservation agents. Reservation agents are specific professionals responsible for executing these tasks, providing customer service, and ensuring accurate bookings. While reservation refers to the entire process, reservation agents are the personnel who perform these duties daily.

How much do reservation agents make in the US?

Reservation agents in the US typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, such as travel, hospitality, or customer service. Many reservation agents also receive benefits and may work flexible hours or shifts.

How to become a reservation agent?

To become a reservation agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with booking systems or reservation software is often preferred, and some employers may require certification or training in specific tools. Good communication skills and the ability to handle multiple tasks are important for success in this role.

How to become a reservationist?

To become a reservationist, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems or booking software is often preferred, and some employers may require certification or training in specific booking platforms. Good communication and organizational skills are essential for managing reservations efficiently.

What are the most commonly searched types of Reservation jobs in Miami, FL?

The most popular types of Reservation jobs in Miami, FL are:

What cities near Miami, FL are hiring for Reservation jobs?

Cities near Miami, FL with the most Reservation job openings:

Infographic showing various Reservation job openings in Miami, FL as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $57,170 per year, or $27.5 per hour.

Reservation Agent

STWHJ

Miami, FL โ€ข On-site, Remote

$15.25 - $19.25/hr

Full-time

Re-posted 14 days ago


Job description

We are a fast-growing company dedicated to creating seamless, customized experiences for our clients. Were looking for a highly organized and creative Itineraries Specialist to design and coordinate unique and memorable journeys for our clients.

Key Responsibilities:

Design personalized itineraries tailored to each clients needs and preferences.

Research destinations, activities, and experiences to create unique recommendations.

Manage schedules and bookings for accommodations, transportation, and activities.

Provide clients with detailed itineraries and ensure all arrangements are confirmed.

Handle adjustments or changes with professionalism and efficiency.

What Were Looking For:

Excellent organizational and multitasking skills.

Strong communication and problem-solving abilities.

A passion for creating meaningful and well-planned experiences.

Ability to work independently and meet deadlines.

Prior experience in planning or coordinating itineraries is a plus (training provided for the right candidate).

What We Offer:

Flexible remote work opportunities.

Comprehensive training and ongoing support.

A collaborative and rewarding work environment.

Competitive pay and opportunities for growth.

Description

We are seeking a dedicated and detail-oriented Reservation Agent to join our team in the hospitality industry. This remote position is available to candidates from all educational backgrounds and experience levels. As a Reservation Agent, you will play a key role in ensuring an exceptional booking experience for our guests. You will be responsible for handling reservations, providing information about our services, and maintaining our booking system efficiently. The ideal candidate thrives in a fast-paced environment and possesses excellent customer service skills.

Responsibilities

Handle incoming reservation requests via phone, email, and online platforms.

Provide accurate information regarding hotel services and availability.

Update and maintain the booking system with current reservation details.

Resolve customer inquiries and issues in a timely manner.

Process payment information and confirm reservations with guests.

Collaborate with other departments to ensure a seamless guest experience.

Track and report on reservation trends and guest feedback.

Requirements

High school diploma or equivalent (ANY educational background accepted).

Proficient in computer applications and booking systems.

Strong verbal and written communication skills.

Excellent customer service and interpersonal skills.

Ability to work independently and as part of a team.

Previous experience in hospitality or customer service is a plus, but not required.