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Reservation Manager Jobs in Springfield, MO (NOW HIRING)

QSCulinary

Host

Springfield, MO · On-site

$15 - $17/hr

Knowledge of multiple reservation and seating management software platforms. * Bilingual abilities to assist a diverse guest population. * Training or certification in customer service or hospitality ...

Jimmy's Egg

Host

Springfield, MO · On-site

The required skills such as strong verbal communication and basic computer proficiency are essential for interacting with guests and managing reservation systems efficiently. Organizational skills ...

Hope's Global Getaways

Client Interaction Specialist

Ozark, MO · On-site

$15.25 - $20/hr

Maintain organized client profiles, reservation records, and communication history within company ... Ability to manage multiple priorities while maintaining accuracy * Comfortable using online booking ...

Ruby Tuesday

Server Assistant

Springfield, MO · On-site

Using the Table Management System (TMS), the server assistant is responsible for seating guests and ... Utilizes the Wait and Reservation Lists in the TMS system. Maintain a welcoming and friendly ...

rubytuesday

Server Assistant

Springfield, MO · On-site

Using the Table Management System (TMS), the server assistant is responsible for seating guests and ... Utilizes the Wait and Reservation Lists in the TMS system. • Maintain a welcoming and friendly ...

GameStop

Retail Keyholder (Store 4876)

Springfield, MO · On-site

$12.50 - $16.50/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and ... and reservation business model. This position ensures products are easily accessible and ...

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All JobsReservation JobsReservation Manager JobsReservation Manager Jobs in Springfield, MO

Reservation Manager information

See Springfield, MO salary details

$26.4K

$54.4K

$99.1K

How much do reservation manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for reservation manager in Springfield, MO is $54,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $63,700.00 per year, depending on experience, location, and employer.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How much do reservation managers make in the US?

Reservation managers in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and the industry they work in. Those with strong customer service skills and familiarity with reservation systems like Opera or Fidelio may have higher earning potential.

How to become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some roles may require familiarity with specific software or certifications. Gaining experience in the hospitality or travel industry can also improve job prospects.

What are the most commonly searched types of Reservation jobs in Springfield, MO?

The most popular types of Reservation jobs in Springfield, MO are:

What job categories do people searching Reservation Manager jobs in Springfield, MO look for?

The top searched job categories for Reservation Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Reservation Manager jobs?

Cities near Springfield, MO with the most Reservation Manager job openings:

Reservation Manager jobs near you
Infographic showing various Reservation Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,366 per year, or $26.1 per hour.

Host

QSCulinary

Springfield, MO • On-site

$15 - $17/hr

Part-time

Re-posted 13 days ago

Job description

About Company:


About the Role:

As a Host, you will be the first point of contact for guests, playing a crucial role in creating a welcoming and positive experience from the moment they arrive. Your primary objective is to manage guest seating efficiently while maintaining a friendly and professional demeanor. You will coordinate with the service team to ensure smooth operations and timely seating, contributing to overall customer satisfaction. This role requires excellent communication and organizational skills to handle reservations, waitlists, and guest inquiries effectively. Ultimately, your efforts will help foster a warm atmosphere that encourages repeat visits and enhances the establishment's reputation.

Minimum Qualifications:

  • Previous experience in a customer service or hospitality role.
  • Basic computer skills, including familiarity with reservation systems or point-of-sale software.
  • Strong verbal communication and interpersonal skills.
  • Ability to stand for extended periods and work in a fast-paced environment.

Preferred Qualifications:

  • Experience working as a host or in a similar front-of-house role in the hospitality industry.
  • Knowledge of multiple reservation and seating management software platforms.
  • Bilingual abilities to assist a diverse guest population.
  • Training or certification in customer service or hospitality management.
  • Ability to handle conflict resolution and maintain composure under pressure.

Responsibilities:

  • Greet guests promptly and courteously upon arrival, ensuring a positive first impression.
  • Manage waitlists using the establishment’s booking system to optimize seating capacity.
  • Coordinate with servers and kitchen staff to maintain efficient table turnover and guest flow.
  • Provide guests with accurate wait time estimates and accommodate special requests when possible.
  • Maintain cleanliness and organization of the host station and entrance area.
  • Handle guest inquiries and resolve any seating-related issues professionally and promptly.
  • Assist in managing phone calls related to reservations and general guest information.

Skills:

The required skills such as strong communication and interpersonal abilities are essential for greeting guests warmly and managing their expectations effectively. Organizational skills are used daily to coordinate seating arrangements and maintain an efficient flow of guests, which directly impacts the dining experience. Basic computer proficiency enables the host to operate reservation systems and manage waitlists accurately. Preferred skills like bilingual communication enhance the ability to serve a broader range of guests, improving inclusivity and satisfaction. Conflict resolution and composure skills are vital for addressing any guest concerns calmly and professionally, ensuring a positive environment for both guests and staff.

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