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Reservation Manager Jobs in Portland, ME (NOW HIRING)

Fairfield Inn Brunswick

Front Desk Associate

Brunswick, ME · On-site

$14.25 - $18.25/hr

Manage front desk operations including check-in, check-out, and reservation management * Process guest payments accurately; handle cash, credit cards, and daily balancing * Answer all incoming calls ...

Black Point Inn

Guest Services Agent

Scarborough, ME

$19 - $21/hr

Proficiency with computer systems and software, such as Microsoft Office and reservation management systems * Flexibility to work evenings, weekends, and holidays as needed Perks: * Competitive wages

Fairfield Inn Brunswick

Front Desk Associate

Brunswick, ME · On-site

$14.25 - $18.25/hr

Manage front desk operations including check-in, check-out, and reservation management * Process guest payments accurately; handle cash, credit cards, and daily balancing * Answer all incoming calls ...

Fairfield Inn Brunswick

Front Desk Associate

Brunswick, ME · On-site

$14.25 - $18.25/hr

Manage front desk operations including check-in, check-out, and reservation management * Process guest payments accurately; handle cash, credit cards, and daily balancing * Answer all incoming calls ...

Black Point Inn

Guest Services Agent

Scarborough, ME · On-site

$15.25 - $19.25/hr

Proficiency with computer systems and software, such as Microsoft Office and reservation management systems * Flexibility to work evenings, weekends, and holidays as needed Perks: * Competitive wages

Black Point Inn

Guest Services Agent

Scarborough, ME · On-site

$19 - $21/hr

Proficiency with computer systems and software, such as Microsoft Office and reservation management systems * Flexibility to work evenings, weekends, and holidays as needed Perks: * Competitive wages

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Showing results 21-40

All JobsReservation JobsReservation Manager JobsReservation Manager Jobs in Portland, ME

Reservation Manager information

See Portland, ME salary details

$29.7K

$61.2K

$111.6K

How much do reservation manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for reservation manager in Portland, ME is $61,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $71,600.00 per year, depending on experience, location, and employer.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How much do reservation managers make in the US?

Reservation managers in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and the industry they work in. Those with strong customer service skills and familiarity with reservation systems like Opera or Fidelio may have higher earning potential.

How to become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some roles may require familiarity with specific software or certifications. Gaining experience in the hospitality or travel industry can also improve job prospects.

What are the most commonly searched types of Reservation jobs in Portland, ME?

The most popular types of Reservation jobs in Portland, ME are:

What job categories do people searching Reservation Manager jobs in Portland, ME look for?

The top searched job categories for Reservation Manager jobs in Portland, ME are:

What cities near Portland, ME are hiring for Reservation Manager jobs?

Cities near Portland, ME with the most Reservation Manager job openings:

Reservation Manager jobs near you
Infographic showing various Reservation Manager job openings in Portland, ME as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $60,500 per year, or $29.1 per hour.

Front Desk Associate

Courtyard by Marriott Portland Downtown Waterfront

Portland, ME • On-site

$14.25 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Front Office Associate


Maine Course Hospitality Group is a hospitality company built on Fun, Family, Integrity, and Respect. We are committed to Positively Impacting Lives—for our guests and our team. Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations.

We are hiring a Front Office Associate to welcome guests, manage reservations, handle check-ins and check-outs, and deliver outstanding customer service. This role is essential in ensuring a positive first impression and providing professional, efficient front desk support throughout a guest’s stay.

Why Join MCHG

We offer competitive wages and excellent full-time benefits, including:

  • Health, Dental, and Vision Insurance

  • Life Insurance

  • 401(k)

  • Paid Time Off (PTO)

  • Company Discounts

  • Supportive and respectful work environment

Key Responsibilities

  • Greet and welcome guests with excellent customer service

  • Manage front desk operations including check-in, check-out, and reservation management

  • Process guest payments accurately; handle cash, credit cards, and daily balancing

  • Answer all incoming calls professionally and follow company sales and service standards

  • Assist guests with room selection, room upgrades, and brand program enrollment

  • Handle room and rate changes while following hotel policies and guest needs

  • Review VIP arrivals, special requests, and ensure accurate guest notes

  • Coordinate with Housekeeping on room status and readiness

  • Provide guests with information about hotel amenities, services, and local attractions

  • Maintain clean, organized, and safe work areas at all times

  • Communicate effectively with management and all hotel departments

  • Represent MCHG positively and professionally while interacting with guests and the community

  • Follow all company policies, procedures, and safety standards

Qualifications

  • Previous front desk, hotel, or customer service experience preferred

  • Strong guest service and hospitality skills

  • Excellent verbal and written communication skills

  • Basic computer skills; ability to learn hotel PMS and reservation systems

  • Strong attention to detail, accuracy, and ability to multitask

  • Positive attitude, professional appearance, and reliable attendance

  • Ability to stand and walk for extended periods; lift 35–50 lbs as needed

  • Must be available to work a flexible schedule including nights, weekends, and holidays

MCHG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

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