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Reservation Manager Jobs in Hawaii (NOW HIRING)

CoralTree Hospitality

Reservation Manager

Kihei, HI

$78K - $85K/yr

The position of the Reservation Manager requires a leader that directly supervises the reservations staff, systems and processes and orchestrates a cohesive plan, strategies and resources for the ...

U-Haul

Reservation Agent

Honolulu, HI

$21 - $23/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of ...

U-Haul

Reservation Agent

Honolulu, HI · On-site

$21 - $23/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of ...

The Twin Fin

Reservations Operations Manager

Honolulu, HI · On-site

$72K - $75K/yr

This position manages group reservation setup, reservation inquiries, guest messaging platforms, deposit collection, payment processing, travel agent commission auditing, and reservation data ...

VTrips

Guest Service Agent

Kihei, HI · On-site

$20/hr

Revise reservation folios and property details in the reservation management system. * Change rental rates and add fees. * Adjust pricing and discount codes. * Update reservation folios and property ...

Highgate Hotels

Reservations Manager

Honolulu, HI

This position manages group reservation setup, reservation inquiries, guest messaging platforms, deposit collection, payment processing, travel agent commission auditing, and reservation data ...

Highgate Hotels

Rooms Inventory Manager

Lahaina, HI

This role is responsible for managing reservation systems, coordinating with sales and front office teams, monitoring inventory and rates, and leading the reservations team to achieve occupancy and ...

Royal Lahaina Resort

Room Inventory Manager

Lahaina, HI · On-site

$70K - $75K/yr

This role is responsible for managing reservation systems, coordinating with sales and front office teams, monitoring inventory and rates, and leading the reservations team to achieve occupancy and ...

Auberge Collection

Reservation Sales Agent

Kamuela, HI

$22.72/hr

In addition, the reservations sales associate will be responsible for supporting the revenue management strategies, which include, but are not limited to: * Upselling, promotions, outbound revenue ...

Mauna Lani

Reservation Sales Agent

Kamuela, HI

In addition, the reservations sales associate will be responsible for supporting the revenue management strategies, which include, but are not limited to: * Upselling, promotions, outbound revenue ...

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Reservation Manager information

See Hawaii salary details

$30.1K

$62.1K

$113.2K

How much do reservation manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for reservation manager in Hawaii is $62,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What does a reservation manager do?

A reservation manager oversees the booking process for a business such as a hotel, restaurant, or travel agency. They coordinate reservations, manage schedules, handle customer inquiries, and ensure accurate record-keeping using reservation systems or software. The role often requires strong organizational skills and attention to detail.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How do you become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers may prefer candidates with a relevant certification or degree in hospitality management. On-the-job training is common, and strong attention to detail is essential for success in this role.

How much do reservation managers make in the US?

Reservation managers in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and whether the role involves supervisory responsibilities or specialized skills like booking software proficiency.
What are the most commonly searched types of Reservation jobs in Hawaii? The most popular types of Reservation jobs in Hawaii are:
What are popular job titles related to Reservation Manager jobs in Hawaii? For Reservation Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Reservation Manager jobs in Hawaii look for? The top searched job categories for Reservation Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Reservation Manager jobs? Cities in Hawaii with the most Reservation Manager job openings:
Reservation Manager jobs near you
Infographic showing various Reservation Manager job openings in Hawaii as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $62,102 per year, or $29.9 per hour.

Reservation Manager

CoralTree Residences Hawaii - Regional Office Maui

Kihei, HI • On-site

$78K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Overview
Seize this unique opportunity to become a part of the CoralTree Residence Collection, Hawaii as the Reservation Manager. Primarily responsible for the day-to-day operations and administration of the Reservations Sales team for CoralTree Residence Collection Hawaii. The position of the Reservation Manager requires a leader that directly supervises the reservations staff, systems and processes and orchestrates a cohesive plan, strategies and resources for the effective management of the department and help maximizing revenue.
Compensation: $78,000 to $85,000 a year. The position is based in Kihei, HI and relocation is not available.
As a valued member of our team, you'll receive a comprehensive benefits package that includes:
  • Earn up to 24 days of PTO (Paid Time Off)
  • Five free room nights at CoralTree Hospitality properties!
  • Unlimited Friends and Family discounted rates
  • 401(k) Retirement Savings Plan with a company match
  • Group medical, dental, vision, life, and disability benefits
  • Paid Parental Leave
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
  • Employee Assistance Program
  • Access to employee discounts from industry-leading travel, entertainment, and retail brands, including Walt Disney World, Live Nation, Samsung, Hertz, and many more!

At CoralTree Residence Collection, we are proud to be an equal-opportunity employer. We value diversity and inclusion and believe that a diverse workforce leads to a more innovative and successful organization. Qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Responsibilities
  • Answer Reservations Sales telephone calls to cultivate assist Reservations Sales Agents, prevent high abandonment call rates and solve customer issues.
  • Must possess strong verbal and written communication skills, takes reservations through phone, email and Live Chat; and make reservations in an efficient and customer focused manner, utilizing company sales techniques.
  • Establish and maintain consistent and cohesive processes, procedures, training manuals and SOP's (Standard Operating Procedures) for the Reservations Sales office, ensuring accuracy, efficiency and quality.
  • Monitor and manage the optimal performance and function of Reservations systems and vendors which may include:
    • Live Chat
    • Navis
    • eConfirmations
    • Track
  • Responsible for reservations statistical reporting, monitoring and analyzing, and executing changes in processes or procedures as necessary.
  • Provides research, feedback and solutions on a variety of subjects to managers and executives.
  • Maintains a positive work environment under changing conditions.
  • Directly supervises and provides leadership to Reservation Sales Agents, including coaching, project management, goal setting, measurement and performance reviews, ensuring high morale, effective individual performance and accountability.
  • Must be able to comprehend and coordinate the effectiveness of new and ongoing Reservations systems, processes and procedures (SOPs) to ensure the best possible use of each system correlates to revenue maximization. Proactively questions practices and is able to identify cause and affect changes and improvements.
  • Uses advanced problem solving and analytical skills, both quantitative and qualitative to recognize patterns and trends in the Reservation Sales Agents results.
  • Must have technological skills, including PMS Systems, Inventory Management tools, basic Excel, Word knowledge.
  • Effectively manages and monitors the PMS system to implement new / changed rates, categories, units, promotions, programs.

Qualifications
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
  • Minimum three years prior experience in reservations in a supervisory or management capacity.
  • Requires a solid decision maker that can make effective decisions under limited supervision.
  • Must have computer and systems proficiencies, particularly Microsoft Excel skills and solid knowledge of Microsoft Word, Outlook and PowerPoint.
  • Requires excellent verbal and written communication skills with the ability to communicate complex technical data so that it is easily and concisely understood.
  • Experienced with Track, SynXis systems, GDS systems, OTA extranet systems preferred.
  • Ability and flexibility to work under pressure and concurrently on multiple projects
  • Strong time management, organization and prioritization skills with comfort in being self-directed, following up and meeting deadlines.
  • Desire previous condo or vacation rental experience.
  • Ability to interact effectively with all levels of customers/employees to be able to align and integrate with other departments.
  • Requires State of Hawaii Driver's License.
  • Must have excellent phone
  • Must have strong computer
  • Must have strong knowledge of Microsoft Office
  • Must possess ability to prioritize and meet
  • Must have excellent writing and proofreading
  • Must have the ability to comfortably communicate with managers / directors of daily

Apply