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Reputation Jobs in Phoenix, AZ (NOW HIRING)

BBA, Inc.

Mining Engineer

Phoenix, AZ

Your future role on our team At BBA, our reputation is built on technical expertise,a strong culture of commitment, and long-term, trust-based relationships withour clients and partners. We offer ...

BBA, Inc.

Mining Engineer

Phoenix, AZ · On-site

Your future role on our team At BBA, our reputation is built on technical expertise,a strong culture of commitment, and long-term, trust-based relationships withour clients and partners. We offer ...

Chamberlin & Associates

Director of Marketing

Phoenix, AZ · On-site

$130K - $140K/yr

Chamberlin + Associates has built a solid marketing foundation with brand standards, reputation management infrastructure, audit processes, and vendor relationships already in place. What we are ...

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Showing results 21-40

All JobsReputation JobsReputation Jobs in Phoenix, AZ

Reputation information

See Phoenix, AZ salary details

$20.4K

$47.1K

$73.9K

How much do reputation jobs pay per year?

As of Aug 21, 2026, the average yearly pay for reputation in Phoenix, AZ is $47,117.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,084.00 and $53,960.00 per year, depending on experience, location, and employer.

What is a reputation manager?

Reputation managers are professionals who help individuals or organizations maintain, improve, and protect their public image, especially online. Their main tasks include monitoring media coverage, responding to negative reviews or comments, and promoting positive content to shape public perception. They often work with businesses, celebrities, and anyone concerned about their digital footprint. Reputation managers use various strategies, such as search engine optimization (SEO), public relations campaigns, and crisis management to influence public opinion. Their goal is to ensure that their clients are seen in the best possible light by audiences and stakeholders.

What are the key skills and qualifications needed to thrive as a reputation manager, and why are they important?

To thrive as a Reputation Manager, you need expertise in public relations, crisis management, and digital communications, often supported by a degree in communications, marketing, or a related field. Familiarity with social media monitoring tools, SEO strategies, and online analytics platforms is essential for tracking and shaping public perception. Strong interpersonal skills, strategic thinking, and the ability to remain calm under pressure help you effectively manage sensitive issues and build positive stakeholder relationships. These skills are crucial for proactively protecting and enhancing an organization's brand image in today's fast-paced digital environment.

What are common challenges faced by reputation managers when working with cross-functional teams?

Reputation managers often collaborate with marketing, PR, customer service, and legal teams to ensure consistent messaging and mitigate potential risks. A common challenge is aligning the priorities and communication styles of different departments, especially during a crisis or when responding to negative publicity. Reputation managers must be proactive in fostering clear communication, setting shared goals, and quickly coordinating responses. Building strong relationships across teams can help streamline processes and improve overall brand perception.

What is the difference between Reputation vs Customer Service Representative?

AspectReputationCustomer Service Representative
Required CredentialsOften no formal credentials, but reputation management certifications can helpHigh school diploma or equivalent; customer service training
Work EnvironmentOnline, corporate, or agency settings focused on brand imageRetail, call centers, or office environments interacting directly with customers
Industry UsageCommon in marketing, PR, and brand managementWidespread across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding reputation management roles and skillsCustomer interaction, problem-solving, and communication skills

Reputation roles focus on managing and enhancing a company's public image, often involving online reputation monitoring and PR strategies. Customer Service Representatives handle direct customer interactions, resolving issues and providing support. While both roles involve communication, reputation management emphasizes brand perception, whereas customer service centers on customer satisfaction and support.

What are popular job titles related to Reputation jobs in Phoenix, AZ?

For Reputation jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Reputation jobs in Phoenix, AZ look for?

The top searched job categories for Reputation jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Reputation jobs?

Cities near Phoenix, AZ with the most Reputation job openings:

Reputation jobs near you
Infographic showing various Reputation job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,117 per year, or $22.7 per hour.

Chief Marketing Officer (CMO)

Pinnacle Fertility

Scottsdale, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Pinnacle Fertility rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About Us
Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.
About the Role
The Chief Marketing Officer (CMO) serves as the organization's chief steward of its brand and reputation, with accountability for all internal and external communications, marketing strategy, creative services, digital marketing, website performance, social media, paid media, public relations, and customer engagement. This leader ensures a consistent, compelling brand experience across every touchpoint while leveraging data, technology, and analytics to maximize marketing effectiveness and return on investment.
The ideal candidate is an accomplished executive with deep experience leading both B2B and B2C marketing organizations, building high-performing teams, managing agency partnerships, and developing integrated marketing strategies within complex, multi-site healthcare or consumer service organizations.
Key Responsibilities
  • Develop and execute the organization's enterprise marketing strategy in alignment with corporate growth objectives.
  • Serve as the executive owner of the company's brand, reputation, and market positioning.
  • Advise the CEO and Executive Leadership Team on market trends, competitive positioning, customer insights, and growth opportunities.
  • Establish marketing goals, KPIs, and performance metrics that directly support business objectives.
  • Own and protect the organization's corporate brand, visual identity, messaging architecture, and brand standards across all channels.
  • Lead all internal and external corporate communications, ensuring consistent messaging that strengthens organizational reputation and employee engagement.
  • Oversee all creative services, including graphic design, copywriting, photography, video production, advertising creative, and branded collateral.
  • Ensure all marketing and communications materials reflect the organization's mission, values, quality standards, and regulatory requirements.
  • Develop integrated digital marketing strategies that maximize patient acquisition, engagement, and lifetime value.
  • Oversee:
    • Paid media (Google, Meta, display, OTT, streaming, and emerging platforms)
    • Search Engine Optimization (SEO)
    • Search Engine Marketing (SEM)
    • Social media strategy and execution
    • Email marketing
    • Content marketing
    • Marketing automation
    • CRM strategy
  • Continuously optimize marketing performance through analytics, attribution modeling, testing, and campaign measurement.
  • Own the organization's website strategy, governance, user experience, and ongoing optimization.
  • Ensure websites effectively support brand awareness, patient education, lead generation, conversion, accessibility, and search performance.
  • Partner with IT and digital teams to improve website functionality, personalization, analytics, conversion rates, and overall digital customer experience.
  • Oversee CRM platforms, marketing automation systems, customer segmentation, and data governance.
  • Utilize analytics to evaluate marketing effectiveness, customer behavior, campaign performance, and ROI.
  • Establish dashboards and executive reporting that provide actionable insights into marketing performance.
  • Evaluate and implement emerging marketing technologies that improve efficiency and scalability.
  • Develop scalable marketing strategies that support national brand consistency while allowing flexibility for local market needs.
  • Partner with regional and clinic leadership to execute localized campaigns that drive patient acquisition and physician engagement.
  • Lead relationships with advertising agencies, digital agencies, media partners, creative vendors, and strategic marketing consultants.
  • Negotiate contracts and manage agency performance to maximize value and measurable outcomes.
  • Establish performance expectations and accountability for all external partners.
  • Lead all public relations, media relations, crisis communications, and reputation management initiatives.
  • Develop proactive communications strategies that enhance brand awareness and organizational credibility.
  • Oversee awards, sponsorships, speaking opportunities, community engagement, and strategic partnerships.
  • Serve as executive communications lead during crisis situations.
  • Develop and manage the annual marketing budget.
  • Forecast marketing investments and evaluate performance against financial objectives.
  • Allocate resources based on measurable return on investment and organizational priorities.
  • Partner with Finance to develop forecasting models and evaluate business performance.
  • Build, mentor, and lead a high-performing marketing organization focused on innovation, accountability, collaboration, and continuous improvement.
  • Foster strong partnerships across Operations, Clinical Leadership, IT, Sales, Finance, Legal, Human Resources, and Executive Leadership.
  • Champion a culture of creativity, strategic thinking, operational excellence, and data-driven decision making.
  • Lead or contribute to additional initiatives and special projects as assigned.

Position Requirements
  • Education: Bachelor's degree in Marketing, Communications, Business Administration, or related field required; MBA or master's degree preferred.
  • Experience:
    • 15+ years of progressive marketing leadership experience, including executive-level responsibility for enterprise marketing strategy.
    • Demonstrated success leading integrated B2B and B2C marketing organizations.
    • Experience overseeing enterprise brand strategy, corporate communications, public relations, and creative services.
    • Experience presenting to Boards of Directors and executive leadership.
  • Skills:
    • Strong financial acumen with experience managing multimillion-dollar marketing budgets and measuring ROI.
    • Demonstrated success leading agency relationships, contract negotiations, and vendor performance management.
    • Exceptional leadership, communication, and change management skills.
    • Proven expertise managing digital marketing, paid media, SEO/SEM, website optimization, CRM platforms, marketing automation, social media, and customer acquisition programs.

Compensation & Benefits
  • Annual Salary: Final offers based on experience, skills, and qualifications.
  • Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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